Compare TTEC Humanify vs. Vonage Contact Center

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Ranking
Views
87
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46
Reviews
0
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0
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Views
17
Comparisons
4
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Compared 59% of the time.
Compared 41% of the time.
Also Known As
NewVoiceMedia
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Vonage
Overview

Humanify Portal provides easy access to your contact center administrative and management tools from a single interface so you can optimize your ability to transform the customer experience outcome. It is an exclusive application to TTEC’s Humanify Enterprise contact center solution that increases the flexibility of the Cisco platform for cloud and premises deployments. This customizable, user-friendly interface allows for the administration of contact center interactions, employees and productivity at your fingertips, enabling real-time control over customer experience outcomes. You can also increase the agility of managing your contact center operations with Humanify Portal Mobile, a 100% web-based application for on-the-move access.

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
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Sample Customers
Amazon, BMW, Facebook, Banana Republic,FEMAFCR Media

TTEC Humanify is ranked 9th in Contact Center as a Service (CCaaS) while Vonage Contact Center is ranked 13th in Contact Center as a Service (CCaaS). TTEC Humanify is rated 0.0, while Vonage Contact Center is rated 0.0. On the other hand, TTEC Humanify is most compared with Bright Pattern and Genesys Cloud, whereas Vonage Contact Center is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.