TTEC Humanify vs Vonage Contact Center comparison

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TTEC Logo
306 views|186 comparisons
Vonage Logo
60 views|35 comparisons
Executive Summary

We performed a comparison between TTEC Humanify and Vonage Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).
To learn more, read our detailed Contact Center as a Service (CCaaS) Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Ranking
Views
306
Comparisons
186
Reviews
0
Average Words per Review
0
Rating
N/A
Views
60
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
768,857 professionals have used our research since 2012.
Comparisons
Also Known As
NewVoiceMedia
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TTEC
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Overview

Humanify Portal provides easy access to your contact center administrative and management tools from a single interface so you can optimize your ability to transform the customer experience outcome. It is an exclusive application to TTEC’s Humanify Enterprise contact center solution that increases the flexibility of the Cisco platform for cloud and premises deployments. This customizable, user-friendly interface allows for the administration of contact center interactions, employees and productivity at your fingertips, enabling real-time control over customer experience outcomes. You can also increase the agility of managing your contact center operations with Humanify Portal Mobile, a 100% web-based application for on-the-move access.

Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need.
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Sample Customers
Amazon, BMW, Facebook, Banana Republic,FEMA
FCR Media
Top Industries
VISITORS READING REVIEWS
Computer Software Company18%
Healthcare Company13%
Outsourcing Company11%
Retailer9%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise6%
Large Enterprise75%
No Data Available
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
768,857 professionals have used our research since 2012.

TTEC Humanify is ranked 7th in Contact Center as a Service (CCaaS) while Vonage Contact Center is ranked 14th in Contact Center as a Service (CCaaS). TTEC Humanify is rated 0.0, while Vonage Contact Center is rated 0.0. On the other hand, TTEC Humanify is most compared with Cisco Webex Contact Center, Genesys Cloud CX and NICE CXone, whereas Vonage Contact Center is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.