Compare TTEC Humanify vs. West Unified Communications as a Service

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Overview

Humanify Portal provides easy access to your contact center administrative and management tools from a single interface so you can optimize your ability to transform the customer experience outcome. It is an exclusive application to TTEC’s Humanify Enterprise contact center solution that increases the flexibility of the Cisco platform for cloud and premises deployments. This customizable, user-friendly interface allows for the administration of contact center interactions, employees and productivity at your fingertips, enabling real-time control over customer experience outcomes. You can also increase the agility of managing your contact center operations with Humanify Portal Mobile, a 100% web-based application for on-the-move access.

West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
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Sample Customers
Amazon, BMW, Facebook, Banana Republic,FEMASentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians

TTEC Humanify is ranked 9th in Contact Center as a Service (CCaaS) while West Unified Communications as a Service is ranked 11th in Contact Center as a Service (CCaaS). TTEC Humanify is rated 0.0, while West Unified Communications as a Service is rated 0.0. On the other hand, TTEC Humanify is most compared with Bright Pattern and Genesys Cloud, whereas West Unified Communications as a Service is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

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