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TTEC Humanify vs West Unified Communications as a Service comparison

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Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Executive Summary

We performed a comparison between TTEC Humanify and West Unified Communications as a Service based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS).
To learn more, read our detailed Contact Center as a Service (CCaaS) Report (Updated: March 2024).
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768,857 professionals have used our research since 2012.
Ranking
7th
out of 22 in Contact Center as a Service (CCaaS)
Views
306
Comparisons
186
Reviews
0
Average Words per Review
0
Rating
N/A
21st
out of 22 in Contact Center as a Service (CCaaS)
Views
10
Comparisons
6
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
768,857 professionals have used our research since 2012.
Comparisons
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TTEC
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West
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Overview

Humanify Portal provides easy access to your contact center administrative and management tools from a single interface so you can optimize your ability to transform the customer experience outcome. It is an exclusive application to TTEC’s Humanify Enterprise contact center solution that increases the flexibility of the Cisco platform for cloud and premises deployments. This customizable, user-friendly interface allows for the administration of contact center interactions, employees and productivity at your fingertips, enabling real-time control over customer experience outcomes. You can also increase the agility of managing your contact center operations with Humanify Portal Mobile, a 100% web-based application for on-the-move access.

West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
Sample Customers
Amazon, BMW, Facebook, Banana Republic,FEMA
Sentara Healthcare, Vanderbilt Medical Center, St. Elizabeth Physicians
Top Industries
VISITORS READING REVIEWS
Computer Software Company18%
Healthcare Company13%
Outsourcing Company11%
Retailer9%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise6%
Large Enterprise75%
No Data Available
Buyer's Guide
Contact Center as a Service (CCaaS)
March 2024
Download Free Report
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center as a Service (CCaaS). Updated: March 2024.
DOWNLOAD NOW
768,857 professionals have used our research since 2012.

TTEC Humanify is ranked 7th in Contact Center as a Service (CCaaS) while West Unified Communications as a Service is ranked 21st in Contact Center as a Service (CCaaS). TTEC Humanify is rated 0.0, while West Unified Communications as a Service is rated 0.0. On the other hand, TTEC Humanify is most compared with Cisco Webex Contact Center, Genesys Cloud CX and NICE CXone, whereas West Unified Communications as a Service is most compared with .

See our list of best Contact Center as a Service (CCaaS) vendors.

We monitor all Contact Center as a Service (CCaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.