CrowdStrike Falcon Cloud Security Reviews

We took this solution just for security purposes. We do not want someone to attack us, get into our environment, and get sensitive customer data.

It is good for security. We have a Palo Alto firewall, and we implemented CrowdStrike as an add-on feature. 

Cloud security is one valuable feature. Spotlight is the other one. There is also vulnerability management and a couple of more features.

The console and the customer service are quite bad. We paid a big amount of dollars to them to implement it. We paid them for premium support. 

It gets the work done, but the main problem with the solution is that if you remediate anything, it takes 45 days for you to get any of the features displayed on the dashboard. This is the real weakness of CrowdStrike. Their customer support is also not ready to help with it. If you remediate any cloud vulnerability that they are giving you, such as removing a host from your organization, it takes around 45 days for them to remove it from their console.

It has been around a year since I onboarded it in my company and have been using it.

It is stable.

It is scalable, but it depends on the organization's structure and how vast the environment is. Our environment is not that big, so scalability is okay. It is just that you need to deploy the sensors on the hosts.

I would rate their support a five out of ten because they do not respond. We have taken premium support with them. If we raise a case with them, it takes around two to three days to get a call scheduled with them. Even the TAM that we have got from them cannot help. If you go for any service from Google, Microsoft, or Amazon AWS, their TAM is always ready to help you with your queries, but in the case of CrowdStrike, the TAM says that you need to raise a support case, and they will help you out.

Neutral

I was not there in the organization at the time, so I do not know about it.

I lead a team of 18 people. I get it deployed on all of the EC2 instances through them.

Its initial setup was straightforward. It is very easy to use. 

For the whole organization, it took two weeks because we needed the downtime as well to deploy it in the production environment. 

In terms of maintenance, it does not require any maintenance from our side. 

There was some consulting from the CrowdStrike team. They did help us to implement it.

Overall, five or six people were assigned to deploy the solution. They were infra-support engineers. It was deployed across multiple locations.

I am not the one who handled the pricing. A different team worked on it, but it is pretty expensive.

We did our research and after that, we implemented CrowdStrike. Secureworks was there. There were some different players that gave us the quotation, but in terms of the features and the price, CrowdStrike was good. 

CrowdStrike offered us Spotlight, vulnerability management, and cloud solution management. There are different blades to it. We implemented it, and now it supports our environment. It is good.

To those evaluating this solution, I would say that it depends on their needs. If they need this product, they can go ahead and take it. It is straightforward, and it gets the job done.

I would rate it a seven out of ten.

Sometimes clients seek security solutions, and we sell those solutions as a partner from India. I take care of POCs and demos for CrowdStrike Falcon.

Falcon is a lightweight agent that works fully with the cloud, which is a major boost for security. It is fully cloud-based, so we don't need to invest in third-party agents repeatedly. We can use one solution for the whole security of the platform or organization. Additionally, they offer various products like Falcon Enterprise, Falcon Pro, and Falcon Complete, and a warranty to the customer. They provide compensation of up to one million dollars if there is a breach while using Falcon. These features are beneficial for businesses.

The only suggestion for improvement would be the pricing. It could be a bit cheaper.

I have been using this solution for around three months. They've been in the market since 2014, and they are excellent.

It's quite stable. I would rate it a nine out of ten.

It is a scalable solution. I would rate it a nine out of ten. My clients are medium-scale enterprise businesses.

Initially, I thought it would be difficult because I'm new to security solutions, having previously worked in management. However, the setup process with CrowdStrike Falcon Cloud Security was easy. It's my first security solution, and everything they provided was good.

I would rate the initial setup an eight out of ten, with one being difficult and ten being easy.

The deployment process took half a day. One person is enough to deploy the solution. It is easy to deploy. However, it does require maintenance. Trained personnel should be available for maintenance as security is critical, and every minute is important for us. Skill level should be adequate, and maintenance is a necessary task.

It's a bit expensive when comparing it with SentinelOne. I rate it as eight out of ten, where ten is very expensive. So it could be cheaper.

Both Sentinel One and Falcon are recognized leaders in the global market. In India, they are both prominent players. While Sentinel One is more widely adopted among organizations in India, Falcon also has a significant presence. As a Falcon partner, we aim to highlight the product's features to persuade customers to switch rather than emphasize its cost.

I would advise if you have legacy AVs, they can go with CrowdStrike Falcon. It's much easier to use, and your NGAV and XDR solutions are superb. The solution complexities have also been reduced, making it a good choice for an end-security environment. I recommend Falcon as a replacement for legacy AVs in the environment.

Overall, I would give it a nine out of ten because nothing is perfect. So there is always room for improvement.

Its use cases could be anything from deploying it for various clients of mine and deploying across various platforms. In terms of use cases, it's just for endpoint security. That's what it's designed to do.

There is a lot that it can do, but endpoint protection is the main thing about it. The fact that it uses machine learning and artificial intelligence to monitor and remediate the issues in real-time is probably the bread and butter of the product.

The log scale or Humio side of it where it collects the data and expands into the XDR world still needs time to develop in terms of the way it combines the data and metadata that flows into the platform. I know they're working on it. I can't say that that's necessarily where they need to improve, but that's what they need to improve, and they're working on that.

I've been working with this solution for a year now.

I haven't experienced any issues with it in terms of the agents that it deploys and the platform itself. I haven't seen any downtime.

It's very scalable. It's all cloud-based. The sky's the limit and how big you want to go with it.

They are very responsive. I'd definitely rate them a solid nine.

Positive

It's very easy to deploy. When it comes to maintenance, there is no requirement to run any kind of maintenance. There are settings that you can set. They do have version control. With the automation that it comes with, you can keep your agents updated automatically and seamlessly without anybody intervening. You just have to configure the settings and the version controlling that you want to run. Of course, you have the option to switch that off and do it manually if you want to, but it's not really recommended because they update their CrowsStrike agents relatively often, so you would want to have, if not the latest, at least one down from the latest version.

The pricing is fair for what you get. I'd rate them a solid nine out of ten in terms of pricing.

Overall, I'd rate it a ten out of ten.

The solution is primarily used to protect my cloud workloads. The nodes are serverless and they are Kubernetes-based nodes. 

The overall security posture in terms of best practices is very useful. 

You can install the agent and then figure out what is happening on the node. 

It's cloud security. The account needs to be looked at holistically. 

The solution is stable

Technical support is helpful. 

It can scale well. 

The UI part needs to be improved. 

There needs to be a little bit more support for Kubernetes and GCP.

The solution is expensive compared to on-premises options. 

I've been using the solution for four months.

I'd rate the stability nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze. We have not had issues so far. 

I'd rate the solution's scalability nine out of the. We haven't had any issues. We are now moving to phase two in order to make our security posture better. We'll be focusing on it in the future. 

We have 200 users on the solution. 

Support is very helpful. They are responsive and able to assist and answer our questions. We are happy wit the level of assistance we received. 

Positive

We did not use a different solution. We couldn't find another partner that could offer us cloud-based affordable cloud security. 

The cloud deployment is very easy. I'd rate it seven out of ten. 

We had some questions and had to get help from support, so it wasn't completely smooth. The Kubernetes implementation was not straightforward. 

The UI causes a bit of time to be spent on deployment. It took us one month. 

The pricing of the solution is okay. Cloud, however, is very expensive compared to on-premises options. However, the pricing varies according to the business needs and sizing. 

We did evaluate other options. However, no one offered what Crowd Strike could. 

I'm a customer and end-user. 

The most important part is to understand the aspects of the features. If you have any requirements, like storing logs for longer, you need to understand if there are features there that can enable you to do what you need to do. 

I'd rate the solution nine out of ten. 

We use both codes for endpoint security and service key.

In our case, there are different features, including the console in the cloud, with records and device records. And we work with them, and basically, the cloud vendors.

There is room for improvement in the application; one way to improve it is to give the client the ability to choose from different colors. Different file options should be available, and clients should be able to select from the options. This feature is currently limited due to the same company designing and implementing the application.

I have been using this solution for one year.

It is a stable product. It's easy to try to learn and understand how to use the product. So, there are no downtimes.

It is a scalable product. There are many documents available about the different files on CrowdStrike, watching videos helps in scaling the solution better.

The technical support is good. 

Neutral

The initial setup is easy because there is documentation about the different files. I would rate the setup a seven out of ten. 

Based on my personal experience, I would rate it an eight out of ten.