Board Member at Desoft
Reseller
Comes with some ready plug-ins and provides good security and redundancy
Pros and Cons
  • "Kong Enterprise comes with some ready plug-ins, which is very good for the customers."
  • "Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution."

What is our primary use case?

Our e-commerce customers use Kong Enterprise.

What is most valuable?

Customers cannot use the public cloud because of regulations. Kong Enterprise can be used in any environment, like the Red Hat and Openshift environments. Kong Enterprise comes with some ready plug-ins, which is very good for the customers. Kong Enterprise supports hierarchy and redundancy.

What needs improvement?

Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution.

For how long have I used the solution?

I have been using Kong Enterprise for four to five years.

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Kong Gateway Enterprise
March 2024
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What do I think about the stability of the solution?

I rate the solution ten out of ten for stability.

How are customer service and support?

The solution's technical support is good and responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution is very straightforward.

What about the implementation team?

You can install Kong Enterprise in five minutes or half an hour. If the customer is ready for deployment with the Kubernetes or VMware environment, Kong Enterprise's installation is very easy.

What other advice do I have?

The solution's scalability is very nice. Kong Enterprise is a key product in the market with good stability and high availability. Our customers can easily integrate their existing CICD pipelines with Kong Enterprise.

We chose Kong Enterprise because it is a software-based company, and latency and redundancy are very important for our client. Most of the other vendors use the old-school appliance-based solution. Kong Enterprise is very keen to apply the existing CI/CD pipeline. I would recommend Kong Enterprise to other users because of its scalability, security, and redundancy.

Overall, I rate Kong Enterprise ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller/Partner
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BilalHaider - PeerSpot reviewer
Senior Software Engineer at NAX Group
Real User
Has monitoring features but UX needs improvement
Pros and Cons
  • "Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring."
  • "The tool needs improvement in UX."

What is most valuable?

Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring. 

What needs improvement?

The tool needs improvement in UX.

For how long have I used the solution?

I have been using the product for six months. 

What do I think about the stability of the solution?

I rate the solution's stability an eight out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability an eight out of ten. My company has five to seven users. 

How are customer service and support?

I have encountered communication issues. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the tool's deployment a ten out of ten, and it took a few hours to complete. 

What's my experience with pricing, setup cost, and licensing?

Kong Enterprise's pricing is reasonable for our company size. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Kong Gateway Enterprise
March 2024
Learn what your peers think about Kong Gateway Enterprise. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,599 professionals have used our research since 2012.
Buchibabu Kotagiri - PeerSpot reviewer
Technology Analyst at Taashee
Real User
Top 20
The solution can be used for load-balancing, caching, and rate-limiting APIs, but its reports and traffic analysis could be improved
Pros and Cons
  • "We use the solution for load-balancing, caching, and rate-limiting APIs."
  • "We are facing issues with the solution's features like reports and traffic analysis."

What is most valuable?

We have already registered a couple of APIs in Kong Community, and we are exposing those Kong APIs to our product. ITMS services will be consuming those APIs from Kong. We use the solution for load-balancing, caching, and rate-limiting APIs.

What needs improvement?

If Kong provides a 30-day license like other API gateways, we can promote the solution to more customers because they are willing to use it. We are unable to showcase the security and functional features during the trial period, which is an issue for us. We are facing issues with the solution's features like reports and traffic analysis.

For how long have I used the solution?

We have been using the solution for more than one year.

What do I think about the stability of the solution?

I rate the solution a seven out of ten for stability.

What do I think about the scalability of the solution?

Around 20 users are using the solution in our organization.

I rate the solution a six out of ten for scalability.

How was the initial setup?

The solution's initial setup is very easy.

What other advice do I have?

With Kong Enterprise, we are facing challenges in getting the trial license, reports, and traffic analysis. We have one customer onboarded, but we need to demonstrate to them the features, and we need to migrate from IBM One Gateway to Kong.

The solution is deployed on the cloud.

Overall, I rate the solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Co-Founder at a consultancy with 1-10 employees
Real User
Top 20
Improves performance and comes with rate limiting features
Pros and Cons
  • "The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs."
  • "Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well."

What is our primary use case?

My company is a financial company involved in credit card processing. We use the solution for internal IT secure gateway. 

What is most valuable?

The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs. 

The solution has improved our organization's performance. 

What needs improvement?

Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well. 

For how long have I used the solution?

I have been using the product for six months. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

What do I think about the scalability of the solution?

The solution is horizontally scalable and very useful. My company has one customer for Kong Enterprise. I rate its scalability a ten out of ten. 

How are customer service and support?

I haven't contacted technical support yet. 

How was the initial setup?

The product is easy to deploy and gets completed in one hour.

What's my experience with pricing, setup cost, and licensing?

Kong Enterprise is cheaper than Apigee. I rate its pricing as four out of ten. 

What other advice do I have?

Kong Enterprise can connect with other tools easily. It has features like APIs and logging that programmers can use to link it up with different systems. I haven't used its integration features much, but I know its possibilities. I rate the tool an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Director Of Engineering at INtegralzone
Real User
Top 20
Provides good performance but lacks isolated data plans for easy management of federated teams
Pros and Cons
  • "The solution provides good performance."
  • "The developer portal needs to be improved."

What is our primary use case?

We deploy this solution to our customers who are enterprise companies. We are partners with Kong and I'm the director of engineering. 

What is most valuable?

The solution provides good performance. 

What needs improvement?

They need to improve the developer portal. There are currently no isolated data plans for federated teams that I can manage easily, and that's something they should look at. 

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We've deployed in numerous companies so there are likely many thousands of users. 

How are customer service and support?

The technical support is good. 

How was the initial setup?

The initial setup is reasonably easy, it takes about two to three weeks.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable compared to other products.

Which other solutions did I evaluate?

We have been evaluating other solutions and for now Kong comes out on top in terms of performance. 

What other advice do I have?

I would advise to start with a POC to make sure all use cases are met.

I rate this solution seven out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Head of Digital Delivery at a insurance company with 1,001-5,000 employees
Real User
Easier and more unique to use compared to other platforms
Pros and Cons
  • "In our buying companies' perspective, it was easier to use compared to other platforms. The markets were pretty familiar with the solutions."
  • "There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement."

What is our primary use case?

We define our enterprise architect and Kong has been selected as an API integration layer solution. We deploy in some of the markets if they're ready to go, and some of the markets are not really ready because we have 10 different markets at the moment. It's an API integration layer so that we can expedite our microservices to the market.

What is most valuable?

In our buying companies' perspective, it was easier and more unique to use compared to other platforms. The markets were pretty familiar with the solutions.

What needs improvement?

It can be our personal, our company's issue, but when we were doing separate projects, we were facing a lot of solutions. For some of our major projects, the API was not using Kong as a group platform. Sometimes they use Microsoft Azure or AWS. That's not a problem, but I think it's wasting some of our budget. We set Kong as an enterprise standard. There should be an easier way to integrate with other solutions, even though it's the same API solution layer. Comparability will be a good improvement. 

For how long have I used the solution?

We implemented it around May time. 

What do I think about the stability of the solution?

It is a stable solution. 

What do I think about the scalability of the solution?

Compared to other products, I think it's pretty scalable.

I think we have around 100 users. 

Our plan to increase usage depends on the market deployment plan. I think we should because we just started that journey last year and it's ramping up at the moment. We do have a plan to increase the manpower.

How are customer service and technical support?

I would rate their support a seven or eight out of ten. I'm pretty okay with the technical support.

Which solution did I use previously and why did I switch?

We previously used Axway. We switched to Kong because of its reliability and scalability.

We have a lot of other platforms that we're using as the API integration platform, but from the enterprise architect's perspective, Kong is the standard.

How was the initial setup?

The initial setup was relatively okay, but it depends on the market. Some of the markets we had easier solutions to deploy but we had trouble with some other markets we had trouble to make them understand and go through the legacy systems so that we could link different layers to Kong's API platform. The difficulty depends on the market.

What other advice do I have?

The dependency on the legacy has to be very minimal so that you can leverage your new platform or integration layer and it will be easier to build up to scale. I think those parts are the important ones you have to think through.

There are so many new technologies, and I think at the moment low-code is very popular to use. If we get into the no-code or low-code aspect, sometimes coding can be easier. If they can provide relevant no-code or low-code service to the customers, not making the process very complex, I think that will be the main winner for the platform service providers.

I would rate Kong an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager Information Systems at a insurance company with 1,001-5,000 employees
MSP
Top 20
Good support, easy functionality, and low maintenance
Pros and Cons
  • "The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality."
  • "Kong Enterprise can improve the customization to be able to do the integration properly."

What is our primary use case?

Kong Enterprise was used for standard API gateway use cases for Microarchitecture.

What is most valuable?

The most valuable features of Kong Enterprise are the out-of-the-box open source easy functionality.

What needs improvement?

Kong Enterprise can improve the customization to be able to do the integration properly.

For how long have I used the solution?

I have been using Kong Enterprise for approximately two years.

What do I think about the stability of the solution?

The stability of Kong Enterprise could improve and the robustness around some of the modules.

What do I think about the scalability of the solution?

Kong Enterprise can improve in scaling.

How are customer service and support?

The support from Kong Enterprise is good.

How was the initial setup?

The initial setup of Kong Enterprise is straightforward. The installation was easy.

What about the implementation team?

There is not a lot of maintenance using Kong Enterprise.

What's my experience with pricing, setup cost, and licensing?

There are many factors that influence the price of Kong Enterprise, such as scale, licenses, and usage.

What other advice do I have?

Kong Enterprise is a good solution. However, you need to have the ability to properly use it. You need to have in-house skills to make the optimum usage of the solution. It's not a solution that you can expect to be providing everything off the shelves. You have to create your own hooks to properly benefit.

I rate Kong Enterprise an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a financial services firm with 1,001-5,000 employees
Real User
Open-source, has integrated plugins, simple to install, and has excellent support
Pros and Cons
  • "Kong Enterprise has excellent plugin support."
  • "Because it is open-source, it should be less expensive than others."

What is our primary use case?

We have several microservices that are secure using Kong Enterprise. Our microservices are managed through Kong Enterprise API management.

We have integrated with IDP to secure it. We use multiple plugins that are bundled with Kong Enterprise.

What is most valuable?

The features of Kong are plugin-based network services. It enables us to include our security policy when creating customers.

Kong Enterprise has excellent plugin support. This is a feature that I was looking for.

What needs improvement?

The price could be lower.

For how long have I used the solution?

I have been using Kong Enterprise for more than one year.

What do I think about the stability of the solution?

Kong Enterprise's stability has never been an issue for us.

What do I think about the scalability of the solution?

Kong Enterprise scales easily.

We have more than 300 people who use this solution.

We have teams of 30 to 40 people running multiple products that are used with Kong Enterprise.

How are customer service and support?

We had a problem with the 1.2 EMT enablement, and they provided a solution. They've been very helpful. The technical team is always available to help us with our problems.

Which solution did I use previously and why did I switch?

In my previous company, I used an API.

How was the initial setup?

The installation went well. It was good. This installation was completed by another team.

When I have installed this solution, I found it to be easy. For me, the installation takes about 15 to 20 minutes on average.

What's my experience with pricing, setup cost, and licensing?

Because it is open-source, it should be less expensive than others.

The licensing fees are paid yearly.

What other advice do I have?

I would recommend this solution to others.

I would rate Kong Enterprise an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Download our free Kong Gateway Enterprise Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free Kong Gateway Enterprise Report and get advice and tips from experienced pros sharing their opinions.