The improvement required is an increase in the number of people who manage the product's support team.

The change of passwords using the biometric features to access One Identity Password Manager should be supported in future releases of the product.

The Safe vault for passwords that are used for authentication and external services could be included.

The safe vault for a stored password is used to reset the password in an external system. It should not be stored in clear text or power shield scripts.

I would like it to be more secure in terms of password storage.

It can be saved in Safeguard and requested from there. However, if we only consider the password manager as a key product to compare to Safeguard, It is preferable to have something in the password manager to save storage space for passwords.

The UI needs improvement to match any other standard password manager because it's not very intuitive right now. Therefore, if there's room for improvement in Password Manager, it's the user interface.

Another area of improvement is flexibility. We cannot customize the password much according to different requirements. For example, when you log in to reset your password, you can default through multiple approaches. For instance, you can send a passcode to your mobile number, your personal email ID, or corporate email. However, it's a bit hard to group together similar single workflows, which are deployed under different codes. They can improve it so that it's easy for developers. Right now, it's not easy for them, and the documentation is not available in a timely manner.

The software is complex on the backend, and there isn't enough documentation. 

One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization.

One of the challenges is we should be able to set more compliance policies regarding rules. How we can use the password retention, password complexity, one-time password, et cetera. There are other solutions that have a full compliance policy and rules configuration. It's much more complicated, but it will cover large enterprises, such as banks and government needs.

If there is a self-service option to update the mobile number, it will be much more useful.

If possible, there should be an option for the cloud password reset and synchronization of the password to the cloud.

An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest. The management gap resulted in poor support because it created disconnections between my company and One Identity. After all, my company used to deal with the Dell team, so right now, support for One Identity Password Manager needs improvement.