We've automated a lot of the daily administrative tasks through our applications. I go back to the old COBOL days as I originally programmed in COBOL. Forms is kind of like that in that it provides a standard method for us to provide those solutions to the customer again. 

In other words, we can tailor the interface, the GUI, so that when users go from one application to another application and to yet another application, it gives us the capability to standardize that front end for the customer so it isn't something totally new when they go in there. It gives them a comfort. 

For our bosses, it's a good thing that they aren't getting hammered by functional users saying, "Hey, what are you guys doing?" It's basically good customer service to have a product like Forms.

It's allows end users who don't have technical backgrounds to capture, edit, and later retrieve data in the database.

I think the way that Oracle Forms has allowed us to improve our organization is based on what we have been able to develop through the application. How our application design was developed and how the analysis is done and how the user requirements were built are based on what we planned. We only used the Oracle Forms as a tool. We could have used basic and other tools also, but we selected Forms as our best option. 

The main thing which is very useful in Oracle Forms is that we can rely on this tool. There are a very limited number of failures in Oracle Forms compared to .NET Framework or real basic type tools. The last and most important factor for application development is that we can develop an application very fast using this tool when compared to other tools.