Md. Al Imran Chowdhury - PeerSpot reviewer
Cyber Security Analyst at Link3 Technologies
Real User
Top 5Leaderboard
The solution is a next-generation firewall that provides good security features
Pros and Cons
  • "The solution provides good customer support."
  • "The solution’s pricing could be improved because it is an expensive solution."

What is our primary use case?

Palo Alto Networks PA-Series is the Gartner leader product for the next-generation firewall. The solution's security features and managing issues are very user-friendly. The solution has two panels: one is the management panel, and the other is the data panel. If I have the maintenance on the data panel, the data panel will not be impacted. The management panel has different modules. The solution provides all the security features in a competitive world.

What is most valuable?

The solution provides good customer support.

What needs improvement?

The solution’s pricing could be improved because it is an expensive solution.

For how long have I used the solution?

I have been using Palo Alto Networks PA-Series for two years.

Buyer's Guide
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May 2024
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What do I think about the stability of the solution?

Palo Alto Networks PA-Series is a stable solution.

How are customer service and support?

The solution’s technical support is good.

What about the implementation team?

The solution can be deployed within three working days.

They have the management console and management code. I put the management IP on the firewall and logged in to the GUI console. After that, I connect the management code in our management network from my office network. Then, I connect to the insight port, outside port, and other zones. We have created eight zones on that part.

I have finished the initial configuration and installation part within three working days. After that, there are many issues with fine-tuning and policymaking, and it goes through step by step in the operational part.

What other advice do I have?

Since Palo Alto Networks PA-Series is a very expensive solution, rich customers like banks, financial organizations, and telecom companies prefer the solution.

Overall, I rate Palo Alto Networks PA-Series nine and a half out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Joisp Hal - PeerSpot reviewer
Lead Frontend And Mobile Developer at INTIS
Real User
Top 10
A stable solution to secure network with great customer support
Pros and Cons
  • "It is stable when you set up something and put it into production. Once it works, you don't have other tasks or actions to perform."
  • "Currently, they are not protected with any data security when they work from home or outside the network. They surf the Internet directly and should implement a proxy or firewall to monitor the data between the endpoint and the internet."

What is our primary use case?

It is a standard firewall implemented in the company to protect the corporate network from outside networks. We have a VPN for our clients who work from home, protecting all traffic between their network and our network by filtering DNS ordering and all mechanisms to protect us.

What is most valuable?

It is stable when you set up something and put it into production. Once it works, you don't have other tasks or actions to perform. You shouldn't touch anything after you finish the setup correctly. When setup is done properly, it remains stable.

What needs improvement?

There should be an improvement in the protection of endpoint computers when working outside the office. Currently, they are not protected with any data security when they work from home or outside the network. They surf the Internet directly and should implement a proxy or firewall to monitor the data between the endpoint and the Internet.

In future releases, there may be better monitoring and reporting. In the past, there were some situations with vendor utilization where it was sometimes challenging to catch in real-time which user or device was generating excessive traffic, leading to increased utilization. There were some situations where it was easy to catch the source of high utilization through the device. There may be better monitoring or reporting capabilities.

For how long have I used the solution?

I have been working with Palo Alto PA Series for about seven years. It is not new to me; we have a lot of experience with this solution.

We have the Palo Alto model 820, which is an appliance device. 

What do I think about the stability of the solution?

The solution's stability is great. We do not have any issues in the seven years of implementation in production.

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the solution's scalability an eight out of ten. 

For a setup, you must have extensive knowledge of the other services. We have an active directory on-premise, which we like to have as user authentication. It is not just a few clicks and a few steps to configure. You need to put more effort into configuring everything needed for that operation.

There are around 200 people using this solution in our organization.

How are customer service and support?

I have contacted technical support for CentOS two or three times in the last five years.

How would you rate customer service and support?

Positive

How was the initial setup?

We set up the firewall here in three different locations. It's not difficult once you learn what to do during the initial configuration. It is pretty simple.

Moreover, only two-person required for the maintenance of the solution.

What about the implementation team?

I have done most of it myself. On one of the first configurations, I worked with a colleague from college who works for an ISP and has a lot of experience. I work with him on some configurations. After that, I took all the other setups to myself. 

There are good guidelines and knowledge available on the web. It just takes time to reach the knowledge base and find what we need. It's not so tough to configure and test any functionality.

What's my experience with pricing, setup cost, and licensing?

FortiGate has a better price than Palo Alto Networks in the same area. Both have the same set of functions and characteristics, but FortiGate is slightly less expensive. It's better for a small company that doesn't have a big budget for security solutions.

I rate the solution's pricing a one out of ten. The solution is expensive compared to other vendors.

Which other solutions did I evaluate?

I have been searching and researching for endpoint computer solutions for my customers. We already use Palo Alto firewall, but it's no longer sufficient to protect the endpoint computers in our company. Nowadays, most people are traveling and working remotely, so we need a solution that can protect computers regardless of their location.

Whether the computers are at home, on-site, or anywhere else, we need a reliable solution to safeguard them.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Palo Alto Networks PA-Series
May 2024
Learn what your peers think about Palo Alto Networks PA-Series. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
771,212 professionals have used our research since 2012.
Solution Architect at a wholesaler/distributor with 501-1,000 employees
Real User
Easy-to-use product with an efficient web filtering feature
Pros and Cons
  • "The product's most valuable feature is web filtering."
  • "Palo Alto Networks PA-Series is complicated to configure compared to one of its competitors."

What is our primary use case?

We use Palo Alto Networks PA-Series for web filtering and VPN features. 

What is most valuable?

The product's most valuable feature is web filtering.

What needs improvement?

Palo Alto Networks PA-Series is complicated to configure compared to Fortinet.

What do I think about the stability of the solution?

The platform is much more stable than the other firewalls.

What do I think about the scalability of the solution?

The product is complicated to scale.

What was our ROI?

The product generates a return on investment by lowering the profile cost. The existing firewall version is up and running and is not slowing down like other brands.

What's my experience with pricing, setup cost, and licensing?

Palo Alto Networks PA-Series's price is much higher than other firewall brands.

What other advice do I have?

The product is easy to use. I rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Chief Technology Officer at a tech services company with 11-50 employees
Real User
Top 20
Works as a firewall and protects internet traffic
Pros and Cons
  • "I like the tool's security and web filtering features."
  • "Palo Alto Networks PA-Series should improve its price. It should also include a feature similar to Sophos' Security Heartbeat."

What is our primary use case?

We use the tool as a firewall to protect internet traffic. 

What is most valuable?

I like the tool's security and web filtering features. 

What needs improvement?

Palo Alto Networks PA-Series should improve its price. It should also include a feature similar to Sophos Security Heartbeat. 

For how long have I used the solution?

I have been working with the solution for two years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

I would rate Palo Alto Networks PA-Series' scalability an eight out of ten. 

How are customer service and support?

Support needs more time to solve issues. 

How would you rate customer service and support?

Neutral

How was the initial setup?

Palo Alto Networks PA-Series's installation is simple. 

What other advice do I have?

I would rate the solution a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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