Information Technology Support Specialist at Code Expert Inc
Real User
Stable, good pricing and licensing, and useful CDP feature
Pros and Cons
  • "The Continuous Data Protection (CDP) feature is one of the good features."
  • "Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux."

What is our primary use case?

We use it for SAP products and some other infrastructure applications. We are using its latest version.

What is most valuable?

The Continuous Data Protection (CDP) feature is one of the good features.

What needs improvement?

Its virtual machine tools can be improved. These tools should be enhanced for use in other applications and operating systems, such as Linux.

For how long have I used the solution?

I have been using this solution for three years.

Buyer's Guide
Sangfor HCI - Hyper Converged Infrastructure
April 2024
Learn what your peers think about Sangfor HCI - Hyper Converged Infrastructure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

It is stable. There is no issue in terms of stability so far.

What do I think about the scalability of the solution?

It is complex to scale. There was a situation where they undersized the memory on one of our solutions. They gave us free memory because they were the ones who sized the memory for the specs.

In terms of the number of users, we have two or three administrators who use it. There are up to 500 concurrent users or the number of users using the hyper-converged infrastructure.

How are customer service and support?

They support us in case of technical problems. They also provided a free deployment during a migration.

The level one support is provided by the partner or the integrator. The level two support is handled by the Sangfor teams. Technical support is based in the Asia Pacific region. They provide standard 24/7 support. They are easy to reach. Some of their engineers are Chinese, and there is a communication barrier because of their accents, but on the technical side, they are able to resolve the issues.

How was the initial setup?

Its initial setup is more on the complex side because of our system and company requirements. The deployment took about three weeks.

What about the implementation team?

We have an in-house technical team. Its maintenance is also handled by us. Every six to eight months, they provide updates to fix the bugs that they have encountered. 

What's my experience with pricing, setup cost, and licensing?

It is in the middle range as compared to other hyper-converged infrastructure solutions. There is a three-year warranty on the hardware. 

The license also includes other features. Sangfor has included Continuous Data Protection (CDP) and a built-in firewall with the license. Other top brands, such as VxRail and VMware, require a separate license for such features.

What other advice do I have?

I would recommend this product because of its pricing. It doesn't require a separate license for features such as Continuous Data Protection. 

I would rate Sangfor HCI an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Responsabile Sistemi Informativi at a construction company with 51-200 employees
Real User
It's cheaper and easier to use than the competing solution
Pros and Cons
  • "Sangfor is user-friendly and simple to upgrade."
  • "Sangfor could improve its built-in CAP system. Right now, we need to use an external tool for CAP."

What is our primary use case?

We use Sangfor HCI  for MES and for ERP systems.

What is most valuable?

Sangfor is user-friendly and simple to upgrade.

What needs improvement?

Sangfor could improve its built-in CAP system. Right now, we need to use an external tool for CAP.

What do I think about the stability of the solution?

Sangfor is highly stable.

What do I think about the scalability of the solution?

Sangfor is scalable. For example, we upgraded from 256 to 512 megabytes of memory.
We have about 50 people, and we're increasing usage at our secondary corporate site. 

How are customer service and support?

Sangfor technical support is great. They're available 24/7.

Which solution did I use previously and why did I switch?

We were previously using a VMware solution, but we switched to Sangfor because of usability and pricing.

How was the initial setup?

Setting up Sangfor HCI was straightforward. We had help from a consultant. 

What was our ROI?

We haven't calculated ROI, but we'll do that in the coming year. It's hard to make an accurate cost-benefit analysis by comparing to our past usage because the number of machines has increased over the last couple of years. We now have 45 virtual machines.

What's my experience with pricing, setup cost, and licensing?

Our initial license covers the first five years.

What other advice do I have?

I rate Sangfor HCI eight out of 10. I have to take a couple of points off because of some minor things, like the CAP system. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Sangfor HCI - Hyper Converged Infrastructure
April 2024
Learn what your peers think about Sangfor HCI - Hyper Converged Infrastructure. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
Presales Engineer at a computer software company with 11-50 employees
Reseller
User-friendly, easy to set up, and the auto-scaling is helpful
Pros and Cons
  • "The interface is very user-friendly."
  • "The error reporting needs to be improved."

What is our primary use case?

We are a reseller and Sangfor HCI is one of the products that we have experience with.

Our primary use case is for clustering our SaaS.

What is most valuable?

The most valuable feature is auto-scaling.

The interface is very user-friendly.

What needs improvement?

The error reporting needs to be improved.

For how long have I used the solution?

I have been using Sangfor HCI for one year.

What do I think about the stability of the solution?

We have had no issues with stability.

What do I think about the scalability of the solution?

Scalability has not been a problem with this product.

How are customer service and technical support?

They have good technical support.

How was the initial setup?

The initial setup is not complex. It is user-friendly and easy to deploy.

Installing the hypervisor takes less than half an hour.

What other advice do I have?

Overall, I am pretty satisfied with this product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Junior Solutions Engineer at a tech services company with 1-10 employees
Reseller
A stable and scalable solution with regular updates and competitive pricing
Pros and Cons
  • "Sangfor has many solutions, and you can easily manage their machine servers with just one management. They're always striving for greatness, and they continuously update their products. For example, they have now built endpoint security within the firewall. They are continuously improving not only the security but also all other products."
  • "It can have more compatibility and new features. I would also like to see better performance. Some of the other HCI solutions already provide the SSD and flash storage and much higher Intel processors. Sangfor HCI can improve on that."

What is our primary use case?

A client is using it to build a high availability system to output many virtual machines, save power, and scale it up without the need to subscribe to a cloud provider like Amazon. It is their own HCI.

What is most valuable?

Sangfor has many solutions, and you can easily manage their machine servers with just one management. 

They're always striving for greatness, and they continuously update their products. For example, they have now built endpoint security within the firewall. They are continuously improving not only the security but also all other products.

What needs improvement?

It can have more compatibility and new features. I would also like to see better performance. Some of the other HCI solutions already provide the SSD and flash storage and much higher Intel processors. Sangfor HCI can improve on that.

For how long have I used the solution?

I have been using this solution for one year.

What do I think about the stability of the solution?

Our clients did not have any problem with it. It has minimal downtime.

What do I think about the scalability of the solution?

It is very scalable. To scale it more, you just need to add nodes to the management. That's it. We have around 60 users in our company.

How are customer service and technical support?

It is good. I had interacted with them for the POC, and we decided to purchase it very quickly. They were in Hong Kong or Malaysia.

How was the initial setup?

The initial setup is pretty easy. This is my first job in the IT industry, and I could easily understand how to deploy it. It took just a few hours.

What's my experience with pricing, setup cost, and licensing?

The pricing of Sangfor is very competitive.

What other advice do I have?

The biggest lesson that I have learned by using this product is to not judge a product by its price. Sangfor HCI is competitive in terms of price, and it has good features and functionality. I would recommend this solution to others. I am pretty satisfied with Sangfor products, and I want other people to also experience Sangfor.

I would rate Sangfor HCI a nine out of ten. It has great features, but there is always room for improvement. I am looking forward to more features in the future.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Buyer's Guide
Download our free Sangfor HCI - Hyper Converged Infrastructure Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
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Buyer's Guide
Download our free Sangfor HCI - Hyper Converged Infrastructure Report and get advice and tips from experienced pros sharing their opinions.