About me

I am a results-driven IT Director / Technical Project Manager / IT Engineer with extensive experience in Change Management, using
LEAN processes to deliver technical solutions, and transforming IT Cost Centers into IT Profit Centers! I have over fifteen years of
managing multiple project teams that provide innovative Information Technology, Telecommunications, & Customer Service Solutions.
All my clients rave about my ability to “get the job done!” ahead of schedule, under budget, and with 100% customer satisfaction!

Executive Technical Summary:
Virtualization experience includes VMWare ESX 3, 3.5, 4, 4.1; ESXi 3, 4, 4.1, 5.0, 5.1 & Microsoft HyperV 2008-2012. SAN knowledge includes both iSCSI & Fiber Channel from a wide variety of vendors including Equal Logic PS 6010/6510 series, EMC CX3-10, and Net Apps 3100 series. Windows System Administration includes Server 2000-2012; Active Directory 2000-2012; SQL 2005-2012; SBS 2003-2011; Terminal Server 2000-2012; Windows Storage Server 2008-2012, Exchange 2003-2010; and implementing/managing Office 365 for Enterprises. Management Systems include SCOM 2007 R2, SCVMM 2008, SCCM (System Center) 2012. Telecom System Experience includes, Avaya IP Office, Toshiba Strata/DK, Cisco IPT, Mitel ICP, 3Com, Shortel, Virtual PBX, EPIC/CCM Call Centers and various Auto Dialers. Ticket and Patch Management experience includes Kasaya, Logmein Central, and GFI MaxI also have in depth knowledge of Microsoft Volume Licensing and EA agreements for global corporations.

Contact me via Twitter, (!/RobertShofkom) Linked-in, or the Contact Page: To find out how I can reduce your technology costs, improve your business productivity, and transform your IT cost center into an it PROFIT CENTER!

Specialties: IT Project Management, IT Management, Telecommunications, Information Technology, Infrastructure Architect, System Administration, Technical Training, Microsoft EA agreements.