We performed a comparison between KiSSFLOW and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the forms which help us to get information."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The most valuable feature is the performance."
"The user interface is very, very good."
"Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."
"The best thing about Kissflow is its user-friendliness."
"This is a customizable product."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The solution provides us with a very good dashboard."
"The most valuable features are case management and integration services."
"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."
"The solution is operating well overall."
"It is a stable product."
"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"There is a lag in the delay between API calls."
"The integration between forms should be made easier."
"One area where I believe Kissflow can be improved is customization."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"There is room for improvement in terms of stability."
"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."
"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"UI needs improvement."
"I would like to see Pega BPM improve the user experience."
"The solution's pricing model or licensing model could be a little better."
"The solution could be more scalable."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
KiSSFLOW is ranked 10th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. KiSSFLOW is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". KiSSFLOW is most compared with Microsoft Power Apps, ServiceNow, Camunda, Nintex Process Platform and Appian, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our KiSSFLOW vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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