IBM Datacap Reviews

Name: IBM Datacap
Brand: IBM
Rating: 4 (26 reviews)

Vendor: IBM

3.8 out of 5

26 reviews
88% willing to recommend

360 followers

What is IBM Datacap?UNIXBusinessApplication
Price:

IBM Datacap helps you streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, like those in IBM Watson, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper costs, deliver meaningful information and support faster decision making.

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IBM Datacap is the #8 ranked solution in top Intelligent Document Processing (IDP) solutions. PeerSpot users give IBM Datacap an average rating of 7.6 out of 10. IBM Datacap is most commonly compared to UiPath: IBM Datacap vs UiPath. IBM Datacap is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.

Helped 770,428 peers since 2012

Featured reviews

Amena Khidr

Sales Manager - Government Sector at Summit Technology Solution

Oct 24, 2023

The standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application.

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Joao Benevides

ECM at PDM FC

Apr 4, 2022

I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked. Their platform for reporting bugs and issues works. Sometimes, it takes them too long to solve the issue, but eventually, they do. So far, every issue that I've found in reporting has been resolved, but their support can be improved in terms of resolving the issues faster. In terms of additional features, I've been following the roadmap they have, and so far, it has been good.

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Peeru Votti

Senior Application Developer at Unicef

Jun 8, 2022

The IBM Datacap site actually is on the newer inside. They will give it as a plugin only. They'll be giving it as a package completely, however, the plugin for the ICN, we can deploy on the ICN desktop. The ICN desktop is a UA. One is an admin and one is a normal user. There's a user interface when we log into that admin desktop. We can see and deploy all these kinds of plugins for data as well. We can deploy new features and all for the backend installations. Right now, we can just keep the backup, and the existing data, and we can reuse the newer version and we can reinstall it.

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IBM Datacap market share

As of April 2024, the market share of IBM Datacap in the Intelligent Document Processing (IDP) category stands at 3.3%, marking a decrease of 18.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Intelligent Document Processing (IDP)

Key learnings from peers

Valuable Features

"The installation of the solution is very simple."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"The standout feature of this intelligent product is its remarkable capability."

Room for Improvement

"The reading efficiency of the solution needs to be improved."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation. Expertise in this specific product is rare throughout the market. One key reason is the product's limited downloads. Additionally, archiving solutions are often perceived as complex and challenging, dissuading many companies from venturing into this domain. Consequently, partners who specialize in archiving solutions are always seeking straightforward, uncomplicated options that are easy to manage and meet customer expectations."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."

Pricing

"This solution is the most expensive in the market."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."
"This solution offers seamless integration with other enterprise products, which is my area of responsibility, focusing on government sector projects. Larger enterprise projects don't pose problems. It might be suitable for small businesses as well."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Datacap Buyer's Guide for additional reliable information.