New Relic
New Relic's most valuable features are its versatility, user-friendly interface, customizable queries, reports, ease of use, compatibility with various services, end-to-end monitoring, straightforward pricing model, code detection and resolution, synthetic alerts, traceability, transaction summary, customization options, scalability, and ability to provide in-depth information about applications. Its alert mechanism is accurate, and it offers helpful user metrics and good performance monitoring. The solution is stable, reliable, and can scale well, with a simple initial setup. It also offers a dashboard for easy viewing of system utilization and activity.
Improvements needed for New Relic include:
Some users have seen a good ROI from using New Relic, while others have not experienced any return on investment or are unsure if they have seen one.
New Relic's pricing and licensing model is a mixed bag according to user experiences. Some find it overpriced, with a poor licensing scheme and high costs for full-stack observability. Others find the pricing reasonable, with a great payment structure and only paying for data ingested. Some users feel that New Relic is more affordable than competitors and has reasonable prices and packages. However, there are concerns about additional costs for extra features and charging per user ID.
New Relic is used for various purposes, including instrumentation, log management, performance monitoring, error detection, and analytics. It is used to monitor infrastructure, applications, APIs, and databases, and provides in-depth details on metrics such as response times, page load times, and database queries. It helps with root-cause analysis, self-healing, and identifying performance issues and bottlenecks. New Relic APM is an observability tool and is used for synthetic monitoring, time series analysis, and UI performance monitoring. It also helps with creating dashboards, receiving metrics, and building alerts.
Opinions on the customer service and support of New Relic are mixed. Some reviewers rated the support as low, citing frustrations and delays in response time. However, others had positive experiences, with some even giving a perfect score. Some reviewers did not have any experience with the support team, while others praised the knowledge and responsiveness of the technical support. There were also cases where the support team actively addressed issues and incorporated feedback from customers.
New Relic's initial setup is generally considered straightforward and easy, with some reviewers rating it as a 7 out of 10 or higher. The solution is deployed on the cloud, and while the ease of deployment depends on the complexity of the infrastructure, it is generally not considered complex. Some reviewers had professional services help with the setup, but others handled it themselves with little difficulty. The solution is also easy to maintain once set up.
New Relic is a highly scalable cloud-based solution that is rated highly by users, with many giving it an eight out of ten for scalability. Users report that it is easy to expand and that there are no limitations to scalability. The solution has been used for both small and large projects, and there have not been any performance issues reported. The user base is not very large, but there are different teams who use New Relic in different ways. The deployment is quick and easy, and there is a lot of documentation available to help users scale the solution according to their requirements.
Users generally find New Relic to be a stable solution, with some rating its stability as high as nine out of ten. They have not experienced any bugs or glitches, and the solution reliably performs its intended functions. However, some users have reported performance issues with servers.
New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.
New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.
What are the key features of New Relic?
APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.
Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.
Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.
Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.
Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.
When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.
New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.
In summary, New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.
New Relic was previously known as New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM.
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