We performed a comparison between Apache Guacamole and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."I'm using Apache Guacamole as a gateway."
"This is a unique solution that is very easy to install."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The solution is very stable. We've never had a problem with it."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"From my perspective, the most important is the login."
"The solution's USB redirection could be improved."
"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"The stability of TeamViewer is good, but it could be better."
"The product can sometimes crash."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"The business interface is clunky and not well-documented."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"A feature that they could add is chat with sound to talk."
Apache Guacamole is ranked 20th in Remote Access with 1 review while TeamViewer is ranked 1st in Remote Access with 85 reviews. Apache Guacamole is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Apache Guacamole writes "A stable and open-source solution that can be used as a gateway". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Apache Guacamole is most compared with Microsoft Remote Desktop Services, VNC Connect, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Privileged Remote Access and F5 BIG-IP Access Policy Manager (APM), whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support.
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