Devolutions Remote Desktop Manager vs Microsoft Remote Desktop Services comparison

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Executive Summary

We performed a comparison between Devolutions Remote Desktop Manager and Microsoft Remote Desktop Services based on real PeerSpot user reviews.

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To learn more, read our detailed Remote Access Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"By integrating all our connections previously spread across multiple locations, a lot of time has been saved.""It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system.""Setup and installation was simple."""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential.""Being able to store my credentials makes connecting a breeze.""Initial setup was very straightforward.""RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another.""Makes me instantly more focused on resolving the issue rather than getting to the issue."

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"The solution has very smooth connectivity and is very user friendly.""Since the tool has a graphical user interface, it's easier for us to access the server.""The solution is scalable.""The performance is one of the main features of this solution.""The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy.""Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features.""The installation of Microsoft Remote Desktop Services was easy.""It's largely stable."

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Cons
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager.""Maybe some clipboard functions could be added along with integration of different software.""Security roles could be improved, especially by enabling renaming of a role.""On complex setups, I actually needed to reach out to support to get it working correctly.""If there was a way to streamline the process, it would make it nice.""Sometimes when updating, the install window is on top of the prompt to close the application.""The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week.""There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things."

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"The solution should introduce a chat feature for end users.""The initial setup of Microsoft Remote Desktop Services is not the easiest. You need to have a certain understanding of how Microsoft is provisioning the solution to be able to set it up and use it.""Updates sometimes impact the application and we have system crashes.""We'd like them to continue to improve on security.""Microsoft Remote Desktop Services could improve by having a better application for managing multiple sessions. There used to be one but they stopped supporting it.""We find the services are not as transparent as we would like for our integration with Citrix.""I would like to see the hard drives work without locking up and integrate the local drives in the next release.""There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."

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Pricing and Cost Advice
  • "Setup costs for most people is negligible."
  • "The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
  • "If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
  • More Devolutions Remote Desktop Manager Pricing and Cost Advice →

  • "The pricing is moderate."
  • "The solution has a perpetual license and it is purchased upfront."
  • "It will probably cost about $500 USD to get the resources set up in the cloud."
  • "Although not an expensive product, pricing is always something that can be improved."
  • "It's not an expensive solution."
  • "It's not an expensive product."
  • "Its licensing is on a yearly basis. We're on the educational or academic license, and our terms are good. We're very happy with the pricing."
  • "The pricing could always be improved."
  • More Microsoft Remote Desktop Services Pricing and Cost Advice →

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    Ranking
    26th
    out of 59 in Remote Access
    Views
    1,063
    Comparisons
    747
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 59 in Remote Access
    Views
    9,544
    Comparisons
    8,304
    Reviews
    44
    Average Words per Review
    395
    Rating
    8.0
    Comparisons
    Also Known As
    Remote Desktop Services, MS Remote Desktop Services
    Learn More
    Overview

    Remote Desktop Manager lets you centralize all your remote connections, passwords and credentials into a unique platform that can be securely shared between users. Drive security, speed and productivity through your organization while reducing risks for your IT department. Join over 400 000 users in more than 140 countries who enjoy our remote connection management solution. Remote Desktop Manager is available in two editions: Free and Enterprise. While the Free edition is perfect for stand-alone users, the Enterprise edition is best suited for multiple users and teams.

    Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.

    Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.

    Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.


    • Microsoft Remote Desktop Component: This allows users to connect with various alternate desktops from their current device. Once the user has gained a secure connection based on the approved administrative permissions, the user can seamlessly access and interact with the remote desktop. Users have the feeling of having this new virtual desktop installed directly on their machine.


    • RemoteApp: Users are able to easily access cloud-based applications via their own personal desktop computers or other approved mobile devices. This application ensures overall application management is centralized and consistent throughout the entire business enterprise.


    Microsoft Remote Desktop Services Benefits

    Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:


    • Access Windows applications remotely from any device
    • Enhanced consistent application performance
    • Increased computing resources
    • Secure cloud-based data storage.
    • Streamlined management processes
    • Reduction in technical administrative resources
    • Reduction in hardware and device costs.
    • Improved employee productivity
    • Cost-effective
    • Improved Profitability
    • Reduce carbon footprint


    Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.

    Reviews from Real Users

    “What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial

    “The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company

    “The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco

    Sample Customers
    HBO, 20th Century Fox, U-Haul, Nasdaq, IBM, Sony, SAP, Prada, Nike, Nokia, EY, Tesla, Fidelity, Space-X, Caterpillar, Maersk, Du Pont, MLS, Bosch, Bridestone, Red Bull
    Bank Alfalah Ltd.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm9%
    Educational Organization6%
    REVIEWERS
    Financial Services Firm17%
    Comms Service Provider10%
    Manufacturing Company10%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government9%
    Financial Services Firm8%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    REVIEWERS
    Small Business45%
    Midsize Enterprise20%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise16%
    Large Enterprise57%
    Buyer's Guide
    Remote Access
    April 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 76 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Devolutions Remote Desktop Manager is most compared with TeamViewer, VNC Connect and BeyondTrust Remote Support, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, Citrix Workspace, VMware Workstation and Splashtop Remote Support.

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