Devolutions Remote Desktop Manager vs TeamViewer comparison

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Devolutions Logo
1,063 views|747 comparisons
100% willing to recommend
TeamViewer Logo
10,665 views|8,800 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Devolutions Remote Desktop Manager and TeamViewer based on real PeerSpot user reviews.

Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access.
To learn more, read our detailed Remote Access Report (Updated: April 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications.""Allows us to configure limited access to resources with the security-based role feature (which we use for trainees and new employees).""Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is.""It saves a lot of time for all of our IT staff from having to just use the RDP Windows client and reenter each server every time we access a different system.""Setup and installation was simple.""Being able to store my credentials makes connecting a breeze.""Devolutions's team is constantly making improvements to their products. If you submit a feature request, they are usually quick to implement it.""The interface is great to work with as it allows multiple connections in a tabbed interface. It also has the option to automatically start a VPN or an SSH tunnel, if required."

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"TeamViewer is a step ahead of solutions like, for example, AnyDesk.""It is fairly feature-rich and stable.""The dashboards they have are good.""I don't know of any performance problems with TeamViewer - generally, it's a stable product.""The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use.""The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.""I have been satisfied with TeamViewer overall.""The solution is scalable."

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Cons
"Maybe some clipboard functions could be added along with integration of different software.""Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager.""The filing system of connections is a little clunky, but is completely functional.""On complex setups, I actually needed to reach out to support to get it working correctly.""The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week.""If there was a way to streamline the process, it would make it nice.""There are always bugs to squash, beyond that, it is really kind of difficult for new users to discover and use many of the features due to the bewildering array of choices and ways to do things.""Sometimes when updating, the install window is on top of the prompt to close the application."

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"This solution could be improved by offering more flexibility in terms of usage.""Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.""Sometimes, the app can be a little cumbersome when accessing certain aspects of the program.""TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data.""I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult.""We have a consultant that helps us do the virtual aspects of TeamViewer.""There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication.""If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

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Pricing and Cost Advice
  • "Setup costs for most people is negligible."
  • "The Free Edition is completely free. You can try also the Enterprise Edition for 30 days for free."
  • "If you are a Microsoft MVP, VMware vExpert, Cisco Champion, etc., Devolutions offers a free Enterprise License."
  • More Devolutions Remote Desktop Manager Pricing and Cost Advice →

  • "TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
  • "The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
  • "It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
  • "TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
  • "...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
  • "It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
  • "TeamViewer is $600 or $700 per port per year..."
  • "The cost is in the thousands of dollars per year."
  • More TeamViewer Pricing and Cost Advice →

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    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The product allows easy access to any system in case of any issues.
    Ranking
    26th
    out of 59 in Remote Access
    Views
    1,063
    Comparisons
    747
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 59 in Remote Access
    Views
    10,665
    Comparisons
    8,800
    Reviews
    27
    Average Words per Review
    305
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    Remote Desktop Manager lets you centralize all your remote connections, passwords and credentials into a unique platform that can be securely shared between users. Drive security, speed and productivity through your organization while reducing risks for your IT department. Join over 400 000 users in more than 140 countries who enjoy our remote connection management solution. Remote Desktop Manager is available in two editions: Free and Enterprise. While the Free edition is perfect for stand-alone users, the Enterprise edition is best suited for multiple users and teams.

    TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

    TeamViewer Features

    TeamViewer has many valuable key features. Some of the most useful ones include:


    • Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.


    • File transfers: Users can transfer files between computers in real-time.


    • Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.


    • Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.


    • Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.


    • Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.


    • Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.


    • Customizable: TeamViewer offers various customization options to meet specific user requirements.


    TeamViewer Benefits

    There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:


    • Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.


    • Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.


    • User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.


    • Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.


    • Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.


    • Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.


    • User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.


    • Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.


    Reviews from Real Users

    TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

    Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

    “[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

    Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

    Sample Customers
    HBO, 20th Century Fox, U-Haul, Nasdaq, IBM, Sony, SAP, Prada, Nike, Nokia, EY, Tesla, Fidelity, Space-X, Caterpillar, Maersk, Du Pont, MLS, Bosch, Bridestone, Red Bull
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Financial Services Firm9%
    Educational Organization6%
    REVIEWERS
    Healthcare Company10%
    Computer Software Company10%
    Comms Service Provider8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company8%
    Comms Service Provider8%
    Government7%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise25%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    Remote Access
    April 2024
    Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access. Updated: April 2024.
    769,662 professionals have used our research since 2012.

    Devolutions Remote Desktop Manager is ranked 26th in Remote Access while TeamViewer is ranked 1st in Remote Access with 84 reviews. Devolutions Remote Desktop Manager is rated 9.8, while TeamViewer is rated 8.6. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, VNC Connect and BeyondTrust Remote Support, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.