We performed a comparison between Devolutions Remote Desktop Manager and Splashtop Remote Support based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Setup and installation was simple."
"RDM has enabled me to do most of my work in one place. This helps me be able to have an RDP session open to a server in one tab and an SSH session open to a VMware host in another."
"Being able to store my credentials makes connecting a breeze."
"Being able to aggregate all connections (RDP, FTP, SSH, VPN, etc.) in the same interface and make each server readily available in the same way, which lets me focus on the problem regardless of where it is."
"One credential can be used to access VPN, RDS, and more."
"Documentation per entry, good for device configs or important/special instructions."
""Inherited" function for credentials - Configure the desired credential at one (top) location, and use the Inherited function on all sub-connections that should use this credential."
"The ability to have all the connection information in one location saves so much time from trying to manage the same information across different applications."
"The tool's most valuable features are pricing and easy management."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The solution is very fast."
"The initial setup is simple."
"The only complaint I have heard is there are too many updates. Each time there is an update (the app prompts to upgrade), it can be time consuming, especially when sometimes there are multiple updates per week."
"The filing system of connections is a little clunky, but is completely functional."
"If there was a way to streamline the process, it would make it nice."
"Sometimes when updating, the install window is on top of the prompt to close the application."
"On complex setups, I actually needed to reach out to support to get it working correctly."
"Sometimes the manual inventory of some entries hangs, and RDM must be closed via task manager."
"Maybe some clipboard functions could be added along with integration of different software."
"Security roles could be improved, especially by enabling renaming of a role."
"The solution should add more options and tools for shortcuts, administration, etc."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"Splashtop Remote Support needs to improve customization."
"The integration features could be better."
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Devolutions Remote Desktop Manager is ranked 26th in Remote Access while Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews. Devolutions Remote Desktop Manager is rated 9.8, while Splashtop Remote Support is rated 8.0. The top reviewer of Devolutions Remote Desktop Manager writes "Best remote connection manager you can use today". On the other hand, the top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". Devolutions Remote Desktop Manager is most compared with Microsoft Remote Desktop Services, TeamViewer, BeyondTrust Remote Support and VNC Connect, whereas Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, TeamViewer, LogMeIn Rescue and ConnectWise ScreenConnect. See our Devolutions Remote Desktop Manager vs. Splashtop Remote Support report.
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