GoToMyPC vs TeamViewer comparison

Cancel
You must select at least 2 products to compare!
LogMeIn Logo
1,134 views|1,046 comparisons
100% willing to recommend
TeamViewer Logo
10,665 views|8,800 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMyPC and TeamViewer based on real PeerSpot user reviews.

Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMyPC vs. TeamViewer Report (Updated: May 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I can do anything from a remote desktop as if I were sitting at my own PC.""This solution has allowed us to have a highly flexible remote access solution in DR/BC situations.""The installation is almost instant.""The technical support is good.""The solution is very quick to set up."

More GoToMyPC Pros →

"TeamViewer is fast and easy to manipulate.""It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.""I have been satisfied with TeamViewer overall.""It's a user-friendly product.""It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors.""The best feature is the remote access and being able to control another person's computer when you're showing them something, or teaching them how to do something during training, or fixing a problem they're having.""TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up.""I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."

More TeamViewer Pros →

Cons
"If the PC is hung then it requires a reboot.""The pricing has tripled in a small amount of time and there is not three times better service.""Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."

More GoToMyPC Cons →

"TeamViewer could be more secure.""I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone.""It becomes complicated to switch from one monitor to another for different windows.""The installation and the update agent could improve.""They should release features such as Augmented Reality into both plain and standard versions of TeamViewer.""I'm not sure if they provide good quality audio alongside screensharing.""TeamViewer can improve by making the interface more user-friendly. It looks very basic, they can make it more modern and easy to use.""The business interface is clunky and not well-documented."

More TeamViewer Cons →

Pricing and Cost Advice
  • "We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
  • "It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
  • More GoToMyPC Pricing and Cost Advice →

  • "TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."
  • "The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
  • "It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot."
  • "TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
  • "...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."
  • "It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
  • "TeamViewer is $600 or $700 per port per year..."
  • "The cost is in the thousands of dollars per year."
  • More TeamViewer Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
    769,662 professionals have used our research since 2012.
    Questions from the Community
    Ask a question

    Earn 20 points

    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:The product allows easy access to any system in case of any issues.
    Ranking
    24th
    out of 59 in Remote Access
    Views
    1,134
    Comparisons
    1,046
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    1st
    out of 59 in Remote Access
    Views
    10,665
    Comparisons
    8,800
    Reviews
    27
    Average Words per Review
    305
    Rating
    8.5
    Comparisons
    Learn More
    Overview

    GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.

    GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.

    GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.

    Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.

    GoToMyPC Features

    GoToMyPC has many valuable key features. Some of the most useful ones include:

    • Remote access: Work on your device from any location. Remote deployment and simple installation. Users can download GoToMyPC and use it to deploy, install, and configure their computer from any location.
    • Robust security: Stay safe with 256-bit AES encryption, multi-factor authentication, dual passwords, and host access credentials.
    • Stability: Real-Time Diagnostics provides continuous insight into your connectivity status while allowing you to connect in seconds and experience highly stable in-session performance.
    • Remote printing capability: Send documents to printers on your remote or local computer.
    • Simple privacy: To preserve your privacy, simply lock the remote keyboard and turn off the computer's screen.
    • Easy diagnostics when issues arise: You'll have complete visibility into device connectivity and performance with Real-Time Diagnostics, so you won't have to wait for answers. With in-dashboard fix suggestions, Real-Time Diagnostics empowers you to resolve common connectivity issues caused by your computer's hardware, Internet / Wi-Fi, or RAM.
    • File transferring: Transfer a file between machines with ease. No more sending files to oneself via email. Support for multi-monitors. View all monitors linked to your PC.
    • Shortcuts to desktop: Create shortcuts to your PC that skip the browser's normal login page.
    • Guest invitations: Invite someone to join you on your computer for a short time. This is ideal for demonstrations or technical support.
    • Sound: Listen to your music or voicemail on the computer you're using.
    • Usage reports: Keep track of your connections, including their origin, time, type, and duration.
    • Free support and upgrades: Free software upgrades, service upgrades, and technical support are available 24/7.
    • Bitdefender-powered GoTo Antivirus: Safeguard your PCs from cyber-threats such as malware, viruses, and sophisticated internet threats.

    GoToMyPC Benefits

    There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:

    • Boost productivity: Access everything you need to get your job done securely when away from the office, while giving exceptional service to your colleagues, customers, or teams.
    • Access all your work from home: Work on your files, applications, and programs, and network as if you were at your desk in real time.

    TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

    TeamViewer Features

    TeamViewer has many valuable key features. Some of the most useful ones include:


    • Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.


    • File transfers: Users can transfer files between computers in real-time.


    • Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.


    • Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.


    • Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.


    • Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.


    • Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.


    • Customizable: TeamViewer offers various customization options to meet specific user requirements.


    TeamViewer Benefits

    There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:


    • Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.


    • Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.


    • User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.


    • Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.


    • Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.


    • Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.


    • User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.


    • Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.


    Reviews from Real Users

    TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

    Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

    “[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

    Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

    Sample Customers
    The Lubitz Financial Group, Stitely & Kartsetter PLLC
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company15%
    Healthcare Company8%
    Manufacturing Company7%
    Non Profit6%
    REVIEWERS
    Healthcare Company10%
    Computer Software Company10%
    Comms Service Provider8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Manufacturing Company8%
    Comms Service Provider8%
    Government7%
    Company Size
    VISITORS READING REVIEWS
    Small Business41%
    Midsize Enterprise15%
    Large Enterprise43%
    REVIEWERS
    Small Business43%
    Midsize Enterprise29%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise17%
    Large Enterprise52%
    Buyer's Guide
    GoToMyPC vs. TeamViewer
    May 2024
    Find out what your peers are saying about GoToMyPC vs. TeamViewer and other solutions. Updated: May 2024.
    769,662 professionals have used our research since 2012.

    GoToMyPC is ranked 24th in Remote Access while TeamViewer is ranked 1st in Remote Access with 84 reviews. GoToMyPC is rated 9.0, while TeamViewer is rated 8.6. The top reviewer of GoToMyPC writes "Accessing multiple PCs from remote locations is easy and reliable with this solution". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMyPC is most compared with Microsoft Remote Desktop Services, GoToAssist, VNC Connect, LogMeIn Pro and LogMeIn Rescue, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Skype for Business. See our GoToMyPC vs. TeamViewer report.

    See our list of best Remote Access vendors.

    We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.