We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"Desktop sharing is a valuable feature."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"The GUI is very user-friendly."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"The security seems good."
"In terms of stability, the solution is reliable."
"The product's initial setup phase is very straightforward."
"The GUI is nice and easy to operate."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"Easy to use virtual meeting solution. Installation was straightforward without the need for a technical team."
"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."
"It is user-friendly."
"The video conferencing quality can be improved."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"There might be some invitation issues with Skype for Business."
"The stability could be improved."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."
"The solution is heavy and slow."
"The accessibility of the share screen option provided by the product is an area of concern where improvements are required."
"There are too many issues with getting people connected to meetings."
"Webex could add some integration with Microsoft Office or G-Suite."
"The modification of the email template is not very intuitive."
"The solution at times is not stable."
"Sometimes, the solution lags because of performance issues."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Webex is ranked 2nd in Virtual Meetings with 111 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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