We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"Microsoft Teams is bundled with Microsoft, so that's the number one valuable feature for me. It's easy to use."
"You can ping, chat, and call someone, and at the same time, on the next tab, you can see all the documents related to what someone is referring to."
"The Audio Call feature is its most valuable feature."
"We like it because it makes it easy to communicate, chat, make video calls, and schedule meetings with people."
"The most valuable feature of Microsoft Teams is its UI...It is a stable solution."
"The chat functionality is the solution's most valuable feature."
"The most valuable feature of Microsoft Teams is its video calling feature which makes it easier to work on the solution."
"The solution has improved internal collaboration. We can seamlessly interact on a number of documents by projecting them on the screen. This experience is not with internal teams but with clients as well."
"The product gives the best user experience."
"Its integration with different apps is a great feature."
"Tasks and team huddles are the most valuable features of Slack."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"Overall, it is a good idea as it works better than most solutions out there."
"The product is user-friendly."
"The feature that I have found most valuable is communication between team members."
"The solution is scalable."
"There needs to be a robust change management platform that offers training to keep the user community aware of upcoming updates and features."
"The solution's interface probably needs to be a bit different in terms of cloud sharing."
"The product should improve its security aspect, scalability, stability, and screen recording. It would be nice if Teams could come up with a feature where I can write chats and send them as mail. It would be also good if Teams could be connected to our application software so that for any doubts that can occur during the training, the operator can resolve them through chats. Hence, they can easily guide and close the issue."
"The solution's security feature needs enhancement for external collaborations with business partners and vendors."
"User interface could be improved"
"The solution is very expensive and I won't be able to afford it personally."
"Microsoft Teams should include the possibility of creating questionnaires or polls during webinars, whereby the people watching can answer the questionnaires in real time."
"On rare occasions, it freezes and some people will lose sound or they could lose video."
"Customization is something that Slack is lacking."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"The integration with SharePoint doesn’t work properly."
"I would like the text in chat to be more customizable."
"It would be better if Slack had a 'select all' option to delete all the files."
"I think Slack could add additional features without making the solution slower or more difficult to use."
"For me, the only thing I can say is that every time somebody sent me an attachment, the attachment was listed somewhere, and then I had to open the conversation and go to the individual to open it. So there is no handy repository or an easy way to quickly look at attachments. For me, that was a bit difficult."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony and Loom, whereas Slack is most compared with SharePoint, Symphony, Atlassian Confluence and Chatter. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
