Sunail Nair - PeerSpot reviewer
Team Leader IT at Tappoo Limited
Real User
Top 10
Easy to use, easy to integrate, and configures multiple devices at the same time
Pros and Cons
  • "The solution is easy to use and easy to integrate."
  • "It would be good if the product could provide data about the websites users visit."

What is our primary use case?

I use the solution for the configuration process.

What is most valuable?

Logs are the most useful feature of the solution. The solution is easy to use and easy to integrate. It helps to configure multiple devices at once.

What needs improvement?

The solution provides details like category, IP address, and location. It would be good if the product could provide data about the websites users visit.

It will be better if the product can build its UI like Cisco Meraki’s.

For how long have I used the solution?

I have been using the solution for around seven years.

Buyer's Guide
Fortinet FortiAnalyzer
May 2024
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,422 professionals have used our research since 2012.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

Compared to most other solutions, it is easier to scale Fortinet FortiAnalyzer. We also use FortiAnalyzer VM, so the scalability is pretty flexible. Around 1000 employees in our organization use the solution.

How are customer service and support?

It is a bit of a challenge to return devices. Once we return the device to Fortinet, they will send us a replacement. This process takes a bit of time. The cost of sending the device is very high. With that money, we can buy a smaller device.

How was the initial setup?

The initial setup was very simple.

What about the implementation team?

We need three employees to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The product’s price is much better than its competitors.

What other advice do I have?

We need to have a license for individual devices to use the solution. We end up in a loop when we try to access the websites and different routes. We also have to provide the options ourselves for all our queries. The process would be better if reports and records were more readily available.

Cisco Meraki is an online portal that provides organized and in-depth reports. Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Socipart67 - PeerSpot reviewer
IT Manager at TiThink
Real User
Top 5
Good for diagnostics, assists in preventing attacks, and is reliable
Pros and Cons
  • "It is very stable and reliable."
  • "The solution is expensive."

What is our primary use case?

We have some customers that have more than just two branches, and we use FortiManager to manage the network and have FortiAnalyzer in case we have an attack or need more information to understand when something happens. If you have some sort of loss, it's very difficult to identify what is happening without this solution's help.

What is most valuable?

The solution helps prevent attacks, and in the event of an attack, it can act as a forensic device, which is very useful. We find it helpful for diagnostic purposes. 

It helps, when you have several smaller firewalls, to manage the monitoring. 

The solution is scalable. 

It is very stable and reliable. 

What needs improvement?

It can be a difficult solution to sell. 

The solution is expensive.

The customer needs to have extensive knowledge in order to use the solution properly.

For how long have I used the solution?

I've used the solution for a few months. We started using it last year around August. It's been around seven months or so. 

What do I think about the stability of the solution?

The solution is stable and reliable. I'd rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have different customers and are managing the network. We might have 500 people using the solution and maybe eight to ten customers utilizing the solution. 

The solution is expensive. However, the issue is the cost. It will be expensive to scale. That said, if you want to expand, you can. I'd rate the scalability nine out of ten. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

We have seven people available to handle the deployment and maintenance of the product. They are engineers.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit expensive. I cannot speak to the exact costs. There are no hidden fees attached to the service. 

What other advice do I have?

We are a Fortinet partner. 

I'd recommend the solution to others. I would rate the product eight out of ten.

While I do not use it often, I find it can be difficult to identify when we have an issue to identify what happened. It would be helpful if there was some sort of business intelligence tool attached to it. Or, perhaps it is due to the fact that we may lack a certain level of training in this area. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiAnalyzer
May 2024
Learn what your peers think about Fortinet FortiAnalyzer. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,422 professionals have used our research since 2012.
Javed Hashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reseller
Top 5
Comprehensive reporting and efficient log management
Pros and Cons
  • "The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics."
  • "I believe that its technical support is the only aspect that requires significant improvement."

What is our primary use case?

The primary use case for our clients revolves around robust reporting capabilities, addressing key aspects such as understanding diverse utilizations and the performance of network links. They specifically sought insights into bandwidth usage and detailed reporting at the application level. Additionally, an essential requirement was efficient log management. This is crucial because FortiGate has limitations on retaining logs for an extended duration, and our clients needed a solution, such as FortiAnalyzer, to effectively manage and analyze logs over an extended period.

What is most valuable?

The most valuable is its robust and comprehensive reporting functionality, providing a thorough overview of various metrics. Additionally, its ability to centrally capture logs from multiple devices proves indispensable for our SOC. This centralized log management facilitates automation processes, and we also greatly appreciate the effectiveness of its analytics features.

What needs improvement?

I believe that its technical support is the only aspect that requires significant improvement. With the current trend toward AI advancements, there's an opportunity for improved AI analytics. This could empower us to better leverage technology to detect attacks in a more effective manner.

For how long have I used the solution?

I have been working with it for more than five years.

What do I think about the stability of the solution?

It offers excellent stability capabilities. I would rate it nine out of ten.

What do I think about the scalability of the solution?

It offers a capacity of up to two thousand gigabytes of logs daily, showcasing considerable scalability. I believe it is a scalable solution that can easily accommodate increasing needs without compromising performance. Our clients fall into the enterprise category. I would rate it eight out of ten.

How are customer service and support?

The support services are often outsourced to specific regions, resulting in varying levels of technical expertise. While regions like America, the USA, Europe, and certain countries in Australia benefit from reasonable and proficient engineers, other locations may experience subpar tech support. Consequently, issue resolution can be time-consuming, leading customers to sometimes address problems independently. Particularly in terms of time efficiency, there is a need for improvement to expedite the support process. I would rate it six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was straightforward. I would rate it eight out of ten.

What about the implementation team?

The deployment process is straightforward and efficient, requiring minimal time and effort. It takes approximately thirty minutes and it's quite user-friendly.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. The cost structure is primarily based on factors such as the number of logs, log sizes, and the daily log storage capacity, with a minimum requirement of two gigabytes per day. The maximum storage capacity can extend up to eight thousand gigabytes of logs per day.

What other advice do I have?

I would strongly recommend utilizing it. It's an excellent product with abundant features, offered at a very reasonable price point. Overall, I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Flag as inappropriate
PeerSpot user
Alberto Vallesa - PeerSpot reviewer
Team Lead Manager at Wizlynx
MSP
Top 10
We can collect all gateway information and logs in one location, but it is difficult to modify rules
Pros and Cons
  • "The ability to gather all gateway information and logs in a single location is the most valuable feature."
  • "I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management."

What is our primary use case?

I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.

What is most valuable?

The ability to gather all gateway information and logs in a single location is the most valuable feature.

What needs improvement?

I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four months.

What do I think about the stability of the solution?

In our current environment, Fortinet FortiAnalyzer is stable. 

What do I think about the scalability of the solution?

I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.

How was the initial setup?

The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.

What's my experience with pricing, setup cost, and licensing?

I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a seven out of ten.

We are paying for vendor maintenance support, and so far, the maintenance has been minimal.

I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Works at renesas
Real User
Top 5
Easy to set up and enables separation of sections with clarity
Pros and Cons
  • "Separating sections or conditions on Fortinet FortiAnalyzer is quite clear."
  • "The product should be integrated with other third-party solutions for context exchange."

What is our primary use case?

We use the product to review firewall logs.

What is most valuable?

The solution works fine. Separating sections or conditions on Fortinet FortiAnalyzer is quite clear.

What needs improvement?

The product should be integrated with other third-party solutions for context exchange.

For how long have I used the solution?

I have been using the solution for the past two years.

What do I think about the stability of the solution?

The solution is stable. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable. Around 20 to 30 IT employees in our organization use the solution. I would rate the scalability a nine out of ten.

How was the initial setup?

The product is easy to set up.

What other advice do I have?

Around 120 employees work in the technical and maintenance department. I would recommend the solution to other users. I don’t know whether FortiNAC can be integrated with the Fortinet FortiAnalyzer. I rate the solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
solution architect at a non-profit with 51-200 employees
Real User
Low cost and easy to set up, but needs to be easier to use
Pros and Cons
  • "There are a lot of monitoring features available."
  • "They need to make the monitor better."

What is our primary use case?

We primarily use the solution as an analysis tool. 

What is most valuable?

We can look at all of the logs in one place. It helps with analysis. It's useful for centralization. We're able to collect all of the logs via the analyzer.

Overall, it's a useful tool. 

The cost is very low. It's one of the reasons I am using it. 

There are a lot of monitoring features available. 

It is easy to set up. 

What needs improvement?

You have to play a lot with it in order to find what you need and how to use it. 

It is not easy to use.

We were trying to monitor more problems via FortiAnalyzer, however, it was not very good.

We haven't received much help from the team. They haven't tried to make it better or more user-friendly. 

They need to make the monitor better.

They really need to focus on security issues. Every manager is most concerned with this and that must be at the forefront of future designs. 

For how long have I used the solution?

I've been using the solution for three or four years. 

What do I think about the stability of the solution?

It is very stable and reliable. There are no bugs or glitches. I'd rate the stability nine out of ten. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability is okay. I'd rate it between five and seven out of ten. 

We have 2,000 users on the solution right now. 

How are customer service and support?

The technical support is good overall. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I did not use a similar product previously. 

How was the initial setup?

The solution is very simple to set up. It is very easy to connect all other Fortinet products to this solution. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. I'd rate the affordability four out of ten, where ten is the most expensive.

What other advice do I have?

I'd rate the solution five out of ten overall. It's an okay product that needs to be easier to use. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Zsolt Zalka - PeerSpot reviewer
Corporate IT Manager at PRopex Furnishing Solutions
Real User
Top 5
Stable log management support system that offers a centralized view of incident reports
Pros and Cons
  • "This solution offers one view of incident management which has been the most valuable feature."
  • "When using this solution, you need a high-level expert to make it work as it should."

What is our primary use case?

We use this solution to centralize the monitoring on Forti Fabrics. We monitor all firewalls and use this solution for incident management.

What is most valuable?

This solution offers one view of incident management which has been the most valuable feature. 

What needs improvement?

When using this solution, you need a high-level expert to make it work as it should. We hired IT support who had knowledge of the network and firewall. For the initial step, you need a Forti expert. 

For how long have I used the solution?

We have used this solution for one year. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

We have a support expert who contacts Forti when we have a problem. If we come across a bug, we need to involve Forti and open a ticket for support.

How was the initial setup?

We hired a consultant to complete the setup as it is not straightforward and requires an expert. The setup took a few days. Four IT staff look after maintenance of this solution.

What's my experience with pricing, setup cost, and licensing?

The enterprise version of this solution is costly. We have considered FortiAuthenticator for network control, but the pricing was focused on the larger companies and didn't suit our needs as a smaller business.

The pricing for this solution is on an annual basis. Databases, a virus scanner, and intrusion detection is included.

Which other solutions did I evaluate?

We have previously looked into Sophos UTM and Palo Alto.

What other advice do I have?

I would rate this solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Othman Alamine - PeerSpot reviewer
Senior Network Engineer at Delta Line International
Real User
Provides great visibility into user logs and traffic
Pros and Cons
  • "The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
  • "Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions."

What is our primary use case?

We use Fortinet FortiAnalyzer for logs and reports. We have a SOC subscription to monitor the end users' login activity and traffic.

Fortinet FortiAnalyzer is deployed by us in both on-premises and cloud environments.

How has it helped my organization?

Fortinet FortiAnalyzer provides more visibility into the logs.

What is most valuable?

The traffic log information we receive from Fortinet FortiAnalyzer is valuable.

What needs improvement?

Fortinet FortiAnalyzer needs to have more out-of-the-box connectors for integration with other solutions.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three months.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable as long as we keep it up to date. 

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

The technical support is great. We receive support within 24 hours of opening a ticket.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial deployment of Fortinet FortiAnalyzer is straightforward. There are two network interfaces involved: the Internet interface and the LAN interface. The LAN interface must be configured on the same subnet as the other Fortinet products to enable visibility of the network connector from the Fortinet console. Upon successful configuration, an authorization message will be received, allowing us to proceed with adding the devices to the FortiAnalyzer device manager and initiating log data collection. The deployment process is well-documented, requiring minimal personnel, and can be completed within five hours.

What's my experience with pricing, setup cost, and licensing?

The number of licenses required directly corresponds with the number of devices connected.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

FortiAnalyzer enhances network security visibility with its comprehensive logging and analysis capabilities, making it a valuable tool for organizations seeking to improve their security posture. I highly recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Flag as inappropriate
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Product Categories
Log Management
Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.