Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
Top 10
Very good log analysis and reporting with a straightforward deployment
Pros and Cons
  • "The log analysis and reporting are both quite good."
  • "The solution lacks business intelligence features. It's much too basic."

What is our primary use case?

We're a service provider. Our clients use the solution for log management.

We are using physical and virtual end ware. We have a physical and logical virtual environment for using this platform, which we provide to our customers.

What is most valuable?

We are utilizing the previous site end dividers and the IPS, IDS DDoS features. 

The log analysis and reporting are both quite good. 

What needs improvement?

The solution doesn't have online analysis. We can't analyze certain parts of the logs. For example, we can't analyze current logs.

It would be helpful if we could use the system we use to monitor everything to also check the live traffic or live logs.

The solution lacks business intelligence features. It's much too basic.

For how long have I used the solution?

I've been using the solution for two or three years.

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What do I think about the stability of the solution?

The solution is stable. We've never faced issues.

What do I think about the scalability of the solution?

The solution does not scale easily. It's a hardware solution. We have FortiAnalyzer hardware, and since it has a hardware agent on the storage ware, it requires Forti capacity for analyzing purposes. There's only a finite amount of space in the hardware itself. It isn't infinite.

How are customer service and support?

We've dealt with technical support in the past and we've been very satisfied at the level of support we've received so far.

How was the initial setup?

The initial setup varies from company to company. Some are straightforward, some are complex.

Deployment is a simple task. FortiAnalyzer comes with the hardware version and a virtual agent. We just deploy and integrate it with the other Fortinet products.

Which other solutions did I evaluate?

There is a lot of competition for Fortinet in this area, including USM and Palo Alto.

What other advice do I have?

We are Fortinet partners.

For those organizations that need to use a product for reporting or some analysis of logs, this is a good solution. 

I'd rate the solution seven out of ten. The features are basic, and there's not too much business intelligence behind them. If it offered more of that, I'd rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Head Cyberdefense at a tech vendor with 5,001-10,000 employees
MSP
Offers fast report generation and logging with easy deployment
Pros and Cons
  • "Report generation is very easy"
  • "The upgradation process is slow"

What is our primary use case?

As part of a company, we manage customers of Fortinet FortiAnalyzer. The solution is used to analyze and locate traffic in a particular network. 

How has it helped my organization?

Fortinet FortiAnalyzer has helped my organization improve operational efficiency. The company has been using it for ten years. 

What is most valuable?

Report generation is very easy when using Fortinet FortiAnalyzer. Checking and reading the logs becomes seamless with the solution. Fortinet FortiAnalyzer also allows fast logging on a license when requesting information. For example, when you are trying to locate a logged destination or using the tool to find an error or fault, the basic networking is very fast. 

What needs improvement?

The upgrade process for Fortinet FortiAnalyzer is slow. 

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years. 

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a stable product. 

What do I think about the scalability of the solution?

The solution is highly scalable. 

How was the initial setup?

It's easy to deploy Fortinet FortiAnalyzer. The solution needs to be upgraded every two or three years. The product is very easy to maintain. 

What's my experience with pricing, setup cost, and licensing?

Due to the multiple features and the large environment compatibility, the solution is quite expensive. I would rate the pricing an eight out of ten. 

Which other solutions did I evaluate?

At our company, Kibana is sometimes used to pull logs and develop graphical representations from it. 

What other advice do I have?

I would rate the solution an eight out of ten. I would advise others never to jump into upgrading to the latest firmware; wait until the present environment products are being used. There have been bad releases in the past, so everyone needs to carefully analyze options. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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May 2024
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Information security officer at a financial services firm with 1-10 employees
Real User
Top 20
Good value for money, works well with other Fortinet solutions, and has helpful support
Pros and Cons
  • "The log events are quite useful for us."
  • "We'd like to see more embedded features."

What is our primary use case?

The solution is used for grabbing logs. It is designed for log aggregation of all Fortigate firewalls and to give visibility of traffic and usage. 

What is most valuable?

The log events are quite useful for us. The events aggregation from various Fortigate products makes it very helpful.

Technical support is helpful.

The stability is excellent.

This is a highly scalable product.

The setup is straightforward. 

What needs improvement?

We'd like to see more embedded features.

We'd like to see more SIEM capabilities. I'd love to see this merged with FortiSIEM for example. 

For how long have I used the solution?

I've been using the solution for around 20 years. 

What do I think about the stability of the solution?

The stability is great. I'd rate it ten out of ten for reliability. We rarely have any issues. 

What do I think about the scalability of the solution?

You pay compared to the volume of logs you collect. It is very scalable. It's highly expandable. On a scale from one to ten, I'd rate the scalability ten out of ten. 

We have less than five network engineers using the product. 

How are customer service and support?

I've dealt with support in the past and found them helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We use a variety of Fortigate products.

We did not use a different vendor previously. There is no other real option. We did try to use the free version of Splunk. We moved to Fortianalyzer as it works better in Fortinet products. Splunk is harder to fit into other Fortinet products. 

How was the initial setup?

The installation process only takes a couple of hours. It is easy to install. 

The maintenance is very minimal. One person can handle maintenance tasks. 

What about the implementation team?

We do use specialized consultants occasionally. However, I have been able to do it by myself as well in the past.

What's my experience with pricing, setup cost, and licensing?

I cannot speak of the exact price. Someone else manages the contract. However, you do get good value for your money. It's not overly expensive. 

As it is on-premises, you do need some on-prem resources. You need a traditional hypervisor and need the ability to host the solution on your premises. 

What other advice do I have?

We're customers and end-users. 

We are using the latest version of the solution typically. 

I'd recommend the solution to other users. 

I would rate the solution ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohamed Gohary - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees
Real User
Enriches visibility for security solutions
Pros and Cons
  • "FortiAnalyzer's best feature is centralized log analysis. It's based on SQL database, so I can fully customize my report, chart-wise and log-wise, and can create as many reports as I want without any limit."
  • "FortiAnalyzer's price could be lower."

What is our primary use case?

I mainly use FortiAnalyzer to centralize logs from multiple devices and generate local reports. It can work in two operation modes: as a collector only or an analyzer.

How has it helped my organization?

FortiAnalyzer has enriched the visibility for all our security solutions.

What is most valuable?

FortiAnalyzer's best feature is centralized log analysis. It's based on SQL database, so I can fully customize my report, chart-wise and log-wise, and can create as many reports as I want without any limit. It also has an important feature called Indicators of Compromise, an artificial intelligence feature that detects and alerts you when there is a breach in your entity. 

For how long have I used the solution?

I've been using FortiAnalyzer for ten years.

What do I think about the stability of the solution?

FortiAnalyzer is a very mature and stable product.

What do I think about the scalability of the solution?

FortiAnalyzer is scalable. When my organization expands in any way, I can implement a FortiAnalyzer as a collector only, it will collect the log, and I can send this to the main analyzer. If I use the virtual alert mode, this is a stackable license, so I can expand the log size or the internal hard-disc log size by purchasing a license. There is also a workaround solution, to automatically upload the old log file to shared storage and delete the old one, which gives more space in the hard drive.

How are customer service and support?

FortiAnalyzer's technical support is helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

FortiAnalyzer is straightforward to implement and integrate, but a little experience is needed to generate a technical level.

What was our ROI?

We get good ROI from FortiAnalyzer.

What's my experience with pricing, setup cost, and licensing?

FortiAnalyzer's price could be lower, but it is cheaper than competitors like Palo Alto, Forcepoint, or Sophos. The basic license is available on a yearly basis, but some other licenses can be for three, six, or nine months as required. There are no hidden costs associated with this product.

What other advice do I have?

Don't just depend on the basic reports, you can get much more out of FortiAnalyzer if you know how to create customized reports from the SQL queries. I would give FortiAnalyzer a rating of eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Vice President of Innovation and Customer Solutions at a tech services company with 201-500 employees
Real User
Useful reports, scalable, and priced well
Pros and Cons
  • "The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well."
  • "The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release."

What is our primary use case?

We're a managed service provider and we use Fortinet FortiAnalyzer to generate reports for our customers. We manage our customer's Fortinet environment and FortiAnalyzer allows us to send a monthly report or on-demand report to our customers.

What is most valuable?

The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well.

What needs improvement?

The FortiAnalyzer is not good at managing multi-version environments. If all your FortiGate are at different versions in the field, that's difficult. The one thing we didn't like is the fact you have to have 100% of your environment at the same release, which is not pleasant, to have it fully functional. You can have a different release, but to have it fully functional 100% of your environment has to be the same release.

In a future release, if they could turn they could turn Fortinet FortiAnalyzer into a multi-vendor supporting tool it would be awesome. However, I do not think this will happen.

For how long have I used the solution?

I used Fortinet FortiAnalyzer for approximately two years.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

Fortinet FortiAnalyzer is easy to scale. We have approximately 50-100 employees using this solution.

Which solution did I use previously and why did I switch?

We have other log analyzers, but we have found with Fortinet FortiAnalyzerwhen you have a Fortinet environment, it's fully integrated. This was what we were looking for, we were not looking for multi-vendor solutions, we were looking for the best log analysis tool for Fortinet.

How was the initial setup?

The solution is easy to set up.

What's my experience with pricing, setup cost, and licensing?

We found the price of Fortinet FortiAnalyzer to be reasonable.

What other advice do I have?

I would advise those wanting to use Fortinet FortiAnalyzer to use an MSP, to use a managed service provider, they can call us.

I rate Fortinet FortiAnalyzer an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Hector Santiago - PeerSpot reviewer
Senior Technical Sales Engineer at Logicalis
MSP
A solution for firewall, URL filtering, and SD-WAN
Pros and Cons
  • "We use the solution for enterprise firewalls, URL filtering, and SD-WAN."
  • "The solution could embed monitoring."

What is our primary use case?

We use the solution for enterprise firewalls, URL filtering, and SD-WAN.

What needs improvement?

The solution could embed monitoring.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for a year. We are using V6.2 of the solution.

What do I think about the scalability of the solution?

The solution’s scalability is good. 500 users are using this solution. The solution is suitable for small and medium businesses.

I rate the solution’s scalability a seven out of ten.

How are customer service and support?

When the case is unresolved, the following person takes time to get involved in the tickets. The information may be complex.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is good.

What other advice do I have?

I recommend it because it's a perfect solution.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Adriaan Boshoff - PeerSpot reviewer
Network and Security Engineer at RaytonCOrp
Real User
Top 20
Provides detailed reporting, customizable dashboards, and an easy deployment
Pros and Cons
  • "The most valuable feature is the capability to create a customized dashboard."
  • "The integration between specific tenants and FortiAnalyzer can be simplified when utilizing a multi-tenant EMS for our FortiClient."

What is our primary use case?

Fortinet FortiAnalyzer is primarily utilized to generate quarterly reports showcasing blocked attacks and vulnerabilities. It employs features like WAV porting triggers and DNS triggers to effectively demonstrate to the client the security of their environment.

How has it helped my organization?

Fortinet FortiAnalyzer assists in showcasing the value of Fortinet and facilitates the upselling of additional Fortinet products to our customers.

What is most valuable?

The most valuable feature is the capability to create a customized dashboard. We can subsequently input our EMS, FortiClient, and FortiGate data into it and generate reports.

What needs improvement?

The integration between specific tenants and FortiAnalyzer can be simplified when utilizing a multi-tenant EMS for our FortiClient.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three months.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

How are customer service and support?

I utilized the technical support services once, and I received a prompt response.

How was the initial setup?

The initial setup is straightforward. The deployment was an easy and smooth process. The deployment took one day and I did it myself.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a nine out of ten.

Fortinet FortiAnalyzer does not require maintenance after the initial report setup. We simply have to remove and add FortiGate as needed for each report.

Before utilizing Fortinet FortiAnalyzer, individuals should determine the type of reporting they require. Additionally, they ought to be acquainted with FortiGate before endeavoring to use FortiAnalyzer.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Senior Network Engineer at Dejpaad
Real User
Top 5Leaderboard
Easy to set up with good performance and reliability
Pros and Cons
  • "It's easy to set up the product."
  • "The solution costs too much."

What is our primary use case?

We use the solution for just one company for the analysis of the FortiGate switch.

What is most valuable?

The solution is scalable. 

The performance is good.

It's easy to set up the product. 

What needs improvement?

The solution costs too much. 

For how long have I used the solution?

I've used the solution for about three years. 

What do I think about the stability of the solution?

The solution has been stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's a scalable product and expands well.

Only admins use the solution. There are three to four people with direct access to the product. 

How are customer service and support?

I do not have access to technical support. In Iran, we have sanctions, and so we cannot get support. 

How was the initial setup?

The initial setup is pretty straightforward and simple. It's not overly complex or difficult to manage. We can deploy it in about two hours. You only need one person to handle the deployment and maintenance tasks as it is very simple. 

What was our ROI?

We have witnessed a bit of an ROI and find the product to be worth the cost. 

What's my experience with pricing, setup cost, and licensing?

We do need to pay for a license, and the payment is made yearly. There are no extra costs associated with the product beyond the main licensing fee. 

It is an expensive solution. 

Which other solutions did I evaluate?

We did not evaluate other solutions before choosing this product.

What other advice do I have?

Overall, I'd rate the product eight out of ten in terms of its functionality. I have been pleased with its capabilities so far. I'd recommend the solution to others. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2024
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Buyer's Guide
Download our free Fortinet FortiAnalyzer Report and get advice and tips from experienced pros sharing their opinions.