Robert Dumitru - PeerSpot reviewer
Information Technology Administrator at Omnient SRL
Reseller
Offers a great overview of the logs and integrates perfectly
Pros and Cons
  • "It is easy to integrate Fortinet FortiAnalyzer with other products. You have a better overview of what's going on."
  • "The only issue that I can see is with the cost. For example, if you buy support for one year, you are messed up next year. It's better to buy another gateway."

What is our primary use case?

We collect the logs from Fortinet in order to search and get a better view of everything that's coming from FortiGate because the overview on FortiGate isn't the same. FortiAnalyzer provides an overview of the logs and everything that's happening there. We integrate FortiGate and FortiAnalyzer with the SOC that we're working on, which is an open-source security solution.

The other use case is to have logs. Because otherwise, in FortiGate, you don't have logs for a long period of time. You only have seven days if you don't have an account in FortiGuard. So, FortiAnalyzer provides a better understanding of what's happening there. And for our clients, we always recommend FortiAnalyzer.

FortiGate by itself is a good choice, but without FortiAnalyzer, you lose a lot of features. Even the free version of FortiAnalyzer provides some useful features.

What is most valuable?

It is easy to integrate Fortinet FortiAnalyzer with other products. You have a better overview of what's going on. For example, you get a smaller alert for an infected workstation if it causes some suspicious traffic, you see it right away in Fortinet.

What needs improvement?

The only issue that I can see is with the cost. For example, if you buy support for one year, you are messed up next year. It's better to buy another gateway.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for one year, and I am currently working with the latest version.

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What do I think about the stability of the solution?

It is a very stable solution and integrates perfectly.

What do I think about the scalability of the solution?

It is a scalable solution. Our company is very proud of FortiGate solutions.

How are customer service and support?

The support team is good. We have some cases open with them, and they resolve them very quickly. Even when there is a breach of security, they patch it quickly.

How was the initial setup?

It is very easy to set up and deploy. Even someone with little networking knowledge or a manager can quickly understand what's happening in the network, such as an increase in traffic from specific endpoints or which websites are being browsed, including social media.

What's my experience with pricing, setup cost, and licensing?

You get a gateway, but without support, it's not worth much. We've also tried FortiGate virtual machines, but the price is so high that it's better to buy other appliances than to buy the license for the VM. 

We also work with third-party solutions. However, this solution is not for everyone, and even though it's free, it's easy to implement when you have money.

Overall, I would rate it an eight out of ten.

What other advice do I have?

I would advise buying FortiGate and FortiAnalyzer together. They get it free of charge. When you buy FortiGate, you can put in a FortiAnalyzer VM for free. Although the free version has its limitations, you should get it because it doesn't cost you anything. When you try the free version of FortiAnalyzer, you'll see its potential, and you'll want more.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Md. Soyaeb Hossain - PeerSpot reviewer
Senior Manager at Technometrics Limited
Real User
Top 20
Stable and scalable solution, but the technical support could be better
Pros and Cons
  • "We have the most data visibility."
  • "The user interface could be a bit more user-friendly."

What is our primary use case?

We have the most data visibility with this solution.

What needs improvement?

The user interface could be a bit more user-friendly, and they could have more robust support. The support does not respond quickly. They should be able to solve the problems in one or two days, but sometimes it takes time. They constantly ask for logs, and it takes time.

For how long have I used the solution?

We have been using this solution for three years, and we are using the latest version. It is deployed on-premises and cloud. It gets all the logs in a single platform because we have multiple sites.

What do I think about the stability of the solution?

The stability is good. I rate it an eight out of ten.

What do I think about the scalability of the solution?

For cloud, the solution is always scalable. We have about ten customers using Fortinet FortiAnalyzer.

How are customer service and support?

I rate the technical support a five out of ten.

How was the initial setup?

The initial setup was not complex.

What other advice do I have?

I rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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May 2024
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Solutions Consultant at a manufacturing company with 11-50 employees
Real User
Top 5
Easy to deploy, stable, and scalable
Pros and Cons
  • "The most valuable feature of the solution is reporting."
  • "The solution can improve the incident response function to provide more detailed information on where the incident is originating."

What is our primary use case?

The customer purchased a Fortinet Firewall in order to run it as a decentralized block and collect amazing security logs from their internet usage or other data from the box. The benefit of having an on-premise firewall is that they don't have to worry about any subscription, and the storage space it consumes is minimal due to the internal hard drive of the FortiAnalyzer. Furthermore, the firewall does not consume a lot of traffic from the internet due to it being on-premise.

What is most valuable?

The most valuable feature of the solution is reporting. The report that accompanies the solution includes the top 10 usages, threats to be aware of, and any highlights. Additionally, the API can be connected to other systems to receive more notifications.

What needs improvement?

The solution can improve the incident response function to provide more detailed information on where the incident is originating.

For how long have I used the solution?

I have been using the solution for three months.

What do I think about the stability of the solution?

The solution is stable and we have never experienced downtime.

What do I think about the scalability of the solution?

I give the scalability of the solution an eight out of ten.

This solution is suitable for enterprise customers with a large number of devices and logs. Fortinet FortiAnalyzer enables the compilation of log files over a period of time, such as 90 days in Thailand. This is especially useful for gathering and analyzing data.

How was the initial setup?

The initial setup is simple. Fortinet FortiAnalyzer is an out-of-the-box solution, so we can start customizing as soon as we finish the installation.

What's my experience with pricing, setup cost, and licensing?

I give the cost a seven out of ten. I believe that Fortinet is a cost-effective brand, making it a competitive option in terms of pricing.

Which other solutions did I evaluate?

An alternative solution is SolarWinds, which analyzes server performance, and could be a competitor's CM solution or a managed service that sends data from sensors on the site to their facility. The primary distinguishing feature of SolarWinds is its form factor. SolarWinds must be installed on a server and requires server resources. In the past, a large amount of OS and other resources were necessary, but the form factor has remained the same.

What other advice do I have?

I give the solution an eight out of ten.

Due to the high cost, Fortinet FortiAnalyzer is not feasible to use for certain office or branch office environments. A possible compromise could be to use a combination of two solutions: for banks, the file-based solution may be beneficial, but for on-premises locations, it could be worthwhile to make use of the existing value and use it to centrally control and manage the data.

I recommend utilizing the FortiAnalyzer if our log volume is sufficient and we have a FortiGate.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Section Head, Enterprise Solutions & SI Management at HGC Global Communications Limited
Real User
Top 20
Good performance, reliable, but interface could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiAnalyzer is its performance."
  • "Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better."

What is our primary use case?

We are using Fortinet FortiAnalyzer for the managing surface for our customers. We are a service provider and we are focusing on providing a service to our customers.

What is most valuable?

The most valuable feature of Fortinet FortiAnalyzer is its performance.

What needs improvement?

Fortinet FortiAnalyzer could improve the user interface, and the experience of users receiving the reports and tracking could be better.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is stable.

How are customer service and support?

The support from Fortinet FortiAnalyzer is good.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer is fine. There is a lot of browsing and a lot of hierarchy that you need to have a particularly good understanding of in order to track the right things that you want to select.

What's my experience with pricing, setup cost, and licensing?

There is a license needed to use this solution.

What other advice do I have?

My advice to others is they have to assess well what kind of specific function or what kind of solution they are looking for.

I recommend this solution to others, but it depends on their usage.

I rate Fortinet FortiAnalyzer a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Flavio Romera - PeerSpot reviewer
Development and Innovation Manager at NSB
Real User
Top 20
Good UI and customization with everything under one umbrella
Pros and Cons
  • "The product can scale."
  • "The pricing could be better."

What is our primary use case?

We are using it only for integration and getting information from FortiAnalyzer to use and analyze important events.

What is most valuable?

The stability is good.

They are able to integrate everything under one umbrella, which is nice. 

The UI and customization are good right now.

The product can scale. 

What needs improvement?

The pricing could be better. 

We'd like integration with more providers.

The initial setup can be difficult. 

For how long have I used the solution?

We've used the solution for about a year. 

What do I think about the stability of the solution?

The stability of the product is good and it has been reliable. There are no bugs or glitches and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

The product can scale. It's simple to expand as necessary. 

How are customer service and support?

I've never had to contact technical support. I cannot speak to how helpful or responsive they would be.

Which solution did I use previously and why did I switch?

We are using all the solutions from Fortinet, and FortiAnalyzer. We are planning to use FortiSIEM and FortiWeb.

How was the initial setup?

It's not too easy to set up. It can be a bit difficult. They could make it a little bit easier. 

You only need two people (engineers) to handle deployment and maintenance. 

What other advice do I have?

We are partners for Fortinet. So we are planning to use the FortiEDR, and then we're going to expand.

We only use FortiAnalyzer for internal purposes.

Our company is using the most up-to-date solution. 

I'd advise potential users to look for a partner who knows how to handle the product and use their knowledge to give you quick training for your own people. The learning curve is not that easy.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
PeerSpot user
Senior System Administrator at Citystars Properties
Real User
Top 20
Helpful dashboards, reliable, and simple deployment
Pros and Cons
  • "The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services."
  • "Fortinet FortiAnalyzer could improve by having better integration with other vendors."

What is our primary use case?

I am using Fortinet FortiAnalyzer for tracing anything that happens in the network.

What is most valuable?

The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services.

What needs improvement?

Fortinet FortiAnalyzer could improve by having better integration with other vendors.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is highly stable.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable.

We have five managers that are using the solutions.

How are customer service and support?

The support was great for Fortinet FortiAnalyzer.

I rate the support from Fortinet FortiAnalyzer a four out of five.

How was the initial setup?

The initial setup of Fortinet FortiAnalyzer was simple. The full deployment took approximately two or three hours.

What about the implementation team?

We used a local partner of Fortinet that was assisting us with the deployment. We had a two-person team for the deployment.

What other advice do I have?

I rate Fortinet FortiAnalyzer an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Baherathan Kathirgamanathan - PeerSpot reviewer
Assistant Manager - Cloud Planning and Development at a comms service provider with 1,001-5,000 employees
Real User
Top 10
Very good log analysis and reporting with a straightforward deployment
Pros and Cons
  • "The log analysis and reporting are both quite good."
  • "The solution lacks business intelligence features. It's much too basic."

What is our primary use case?

We're a service provider. Our clients use the solution for log management.

We are using physical and virtual end ware. We have a physical and logical virtual environment for using this platform, which we provide to our customers.

What is most valuable?

We are utilizing the previous site end dividers and the IPS, IDS DDoS features. 

The log analysis and reporting are both quite good. 

What needs improvement?

The solution doesn't have online analysis. We can't analyze certain parts of the logs. For example, we can't analyze current logs.

It would be helpful if we could use the system we use to monitor everything to also check the live traffic or live logs.

The solution lacks business intelligence features. It's much too basic.

For how long have I used the solution?

I've been using the solution for two or three years.

What do I think about the stability of the solution?

The solution is stable. We've never faced issues.

What do I think about the scalability of the solution?

The solution does not scale easily. It's a hardware solution. We have FortiAnalyzer hardware, and since it has a hardware agent on the storage ware, it requires Forti capacity for analyzing purposes. There's only a finite amount of space in the hardware itself. It isn't infinite.

How are customer service and technical support?

We've dealt with technical support in the past and we've been very satisfied at the level of support we've received so far.

How was the initial setup?

The initial setup varies from company to company. Some are straightforward, some are complex.

Deployment is a simple task. FortiAnalyzer comes with the hardware version and a virtual agent. We just deploy and integrate it with the other Fortinet products.

Which other solutions did I evaluate?

There is a lot of competition for Fortinet in this area, including USM and Palo Alto.

What other advice do I have?

We are Fortinet partners.

For those organizations that need to use a product for reporting or some analysis of logs, this is a good solution. 

I'd rate the solution seven out of ten. The features are basic, and there's not too much business intelligence behind them. If it offered more of that, I'd rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Head Cyberdefense at a tech vendor with 5,001-10,000 employees
MSP
Offers fast report generation and logging with easy deployment
Pros and Cons
  • "Report generation is very easy"
  • "The upgradation process is slow"

What is our primary use case?

As part of a company, we manage customers of Fortinet FortiAnalyzer. The solution is used to analyze and locate traffic in a particular network. 

How has it helped my organization?

Fortinet FortiAnalyzer has helped my organization improve operational efficiency. The company has been using it for ten years. 

What is most valuable?

Report generation is very easy when using Fortinet FortiAnalyzer. Checking and reading the logs becomes seamless with the solution. Fortinet FortiAnalyzer also allows fast logging on a license when requesting information. For example, when you are trying to locate a logged destination or using the tool to find an error or fault, the basic networking is very fast. 

What needs improvement?

The upgrade process for Fortinet FortiAnalyzer is slow. 

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years. 

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a stable product. 

What do I think about the scalability of the solution?

The solution is highly scalable. 

How was the initial setup?

It's easy to deploy Fortinet FortiAnalyzer. The solution needs to be upgraded every two or three years. The product is very easy to maintain. 

What's my experience with pricing, setup cost, and licensing?

Due to the multiple features and the large environment compatibility, the solution is quite expensive. I would rate the pricing an eight out of ten. 

Which other solutions did I evaluate?

At our company, Kibana is sometimes used to pull logs and develop graphical representations from it. 

What other advice do I have?

I would rate the solution an eight out of ten. I would advise others never to jump into upgrading to the latest firmware; wait until the present environment products are being used. There have been bad releases in the past, so everyone needs to carefully analyze options. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: May 2024
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