Symantec Endpoint Security Reviews

Within our organization, there are just shy of 250 employees using this solution. We have one administrator who takes care of all maintenance-related issues.

Symantec End-user Endpoint Security is a very powerful solution. They have a feature called location awareness which is great. There's another feature that I like, which is their group update provider. It's also integrated with a number of other Symantec solutions which is nice.

The console in general could be improved. There are two consoles. There's an on-prem console and a hosted console, but the on-prem console doesn't do the product justice — it's a bit cumbersome.

It could use more feature parity between what is offered with their on-prem console as well as their hosted console.

I have been using this solution for roughly 15 years. 

Symantec End-user Endpoint Security is both scalable and stable.

The initial setup was quite straightforward. We deployed it in-house. From start to finish, deployment took less than a day.

If you're interested in integration with network Symantec solutions, Symantec web solutions, and Symantec cloud solutions, informed protection is the right solution. I would recommend this solution for anyone who's looking for that level of enterprise integration.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

For now it is used for virus and malware protection, we are still working on other features. We have deployed it for workstation and servers. 

Managing SEP is very easy, and also troubleshooting part is easily managed. New Version is good with new features. 

Basic features, as in every AV solutions, the virus and spyware protection are very good compare to other AV solutions in market. SONAR is one feature which I found to be exceptional

They should work on the virus definition file and agent  lighter.

Pushing agent to remote users via console is issue 

Not yet.

It is very scalable.

Customer Service:

An eight out of 10.

Technical Support:

An eight out of 10.

Actually, I have not switched to Symantec, but have worked on different clients using different solutions (which include Symantec). I found Symantec to be good and easy to work with.

Initial setup is easy and simple. 

We did an in-house implementation.

It is the better product, even if it is a little on the higher side.

McAfee and Trend Micro.

It's a single-agent installation with many features including

• wireless protection
• application control
• antivirus control.

Previously scans were taking a long time, hours or even a day. But nowadays, when the product scans, the time taken is only 15 to 20 minutes for a full scan. This is the main improvement, because it no longer affects the day-to-day work of users.

There was an administrative feature, which was available in the previous version, which has been removed. We would like that feature to be added again, because it helps the customer in many ways, and it's a very user-friendly feature.

Eight-plus years.

Stability is dependent on environment. It may not always be stable, because of environment. For example, there could be an issue in some environment, but in another environment there would not be an issue.

There are no limitations.

Eight out of 10.

From the start we have been using the same product.

It was straightforward.

We were evaluating other products, but according to this product's technology and the support, in these areas we thought that Symantec would be the right product.

One piece of advice I can give is, because in some environments it could behave properly, and in some environments it may not behave, you need to test it first, and then purchase.

I think that this product is very user-friendly. It has many technologies which can be easily accessed and available. There are many features. And there is a complete knowledge base article which is published to the public, so everyone has access to it.

• Helps to protect our organization from known attacks. 
• Blocks malicious files, which are not generally repelled well.

• Administration
• Orchestration for broken clients fixes
• Healing of agents