We performed a comparison between Office 365 and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Office 365's usability."
"I like all of the features."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."
"The most valuable feature is Microsoft Exchange."
"It's inexpensive to license."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"Many of the features in Office 365 are good, but I think Excel is a very good tool."
"The product's initial setup phase was easy."
"Screen sharing is valuable. It is very easy to install, and there are 45 minutes free of charge."
"It is a game-changer for virtual communication, and it is incredibly user-friendly, making it a go-to choice for remote meetings, webinars, and online collaboration."
"All you need is a laptop or mobile device and a connection to the internet."
"Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write. If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard."
"The product is easy to use."
"I find Zoom's sharing features, particularly presenting slides, quite useful. While I'm uncertain if it outperforms Teams in this aspect, I appreciate its functionality. Its breakout room feature is good."
"Zoom is easy to use and does not require much network bandwidth. Additionally, it does not require a lot of configuration which is very good."
"In the next release, I would like to have a more intuitive tutorial."
"Integration with other platforms can be improved."
"It could be more user-friendly for inexperienced people."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files."
"It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating."
"If two people update the same file, it causes issues."
"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."
"It's not really the fault of the product, however, the internet connectivity can sometimes be an issue."
"Setting up and understanding the tool takes time."
"It would be helpful if Zoom could integrate with our medical systems."
"For me, the only thing I'd suggest is to make the pricing more affordable."
"We would like to have the ability to connect people using phone numbers so that non-Zoom users can join conversations."
"The privacy settings need to be more apparent, otherwise anyone can wander into meeting rooms and disrupt them."
"The solution lacks security."
"The paid version is quite expensive. There's no middle ground between free and paid."
Office 365 is ranked 8th in Content Collaboration Platforms with 54 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Office 365 is rated 8.4, while Zoom is rated 8.4. The top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and SharePoint, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and 3CX Live Chat. See our Office 365 vs. Zoom report.
We monitor all Content Collaboration Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
