Unit4 Business World Customer Service and Support

LJ
IT Manager at a non-profit with 201-500 employees

We have clear SLAs for support and escalation. We contact the support team if we need to configure or develop an enhancement. It's part of the learning curve. The technical support is improving.

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it_user224385 - PeerSpot reviewer
Director at a marketing services firm with 1,001-5,000 employees

Technical support is good, 7/10.

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Mirchaye Mulugeta - PeerSpot reviewer
IT Project Manager at a computer software company with 11-50 employees

We have a company that provides local support here in Ethiopia.

The technical support is good.

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April 2024
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