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AirCheck Valuable Features

Wireless Network Engineer at a hospitality company with 10,001+ employees

I like everything in the G2. Compared to the old AirCheck it is a massive step forward. I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office. This is my favorite function. 

I also like the remote session and the ability to log in to the device remotely. You can log in to the tester with your computer and can see the screen and operate the tester remotely. This is a very cool function, but it's very advanced. And I think you need to be connected with a cable to do that. But it is still a very good function because you can give the tester to level-one support guys and, even if they are not wireless experts, in the worst case, you can operate the tester remotely from the office.

I also like the packet capture functionality. It's very good. While you are onsite and troubleshooting the signal, you can identify a particular client and start a packet capture. And you can download the packet capture from the cloud; that's a new development. Before, you had to download it manually. Now it's on the cloud as well.

The solution’s one-button AutoTest feature to identify common problems is good. 

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Systems Engineer at a consultancy with 201-500 employees

A lot of features are useful.

AutoTest: You press AutoTest, then in 30 seconds you have an assessment of how well the tool is experiencing the WiFi environment. What I generally find is that the infrastructure is fine, which points me toward end user's device:  that allows me to focus on the phone or laptop. Then I can use the AutoTest tool to perform a packet capture of what the device is doing, giving me more insights:  perhaps the device has refused to roam from a distant Access Point, for example (e.g. bug in the WiFi driver). Often, I find that the end user device simply isn't transmitting anything at all. Then, of course, the user sees everything is broken, but that at least narrows the fault domain to the device and gives me a place to start trouble-shooting it.

On the other hand, when the AirCheck fails AutoTest, then it gives me a whole range of insights into what might be going on.  For example, it may show a strong signal, low signal/noise ratio, high throughput ... but failed authentication.  This points me toward the Radius authentication infrastructure.  Or failed DHCP address reservation -- this points me toward the DHCP infrastructure.

One of the things that NetAlly excels at is providing tools which are useful to both neophytes and experts -- someone with little expertise can press the AutoTest button and focus on any Yellow or Red items.  in the hands of an expert, it's even more useful:  it displays a rich, detailed view of the radio environment, in terms of channels, utilization, Access Points, clients, and the various pathologies for all of these.  

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Site Administrator at a tech services company with 1,001-5,000 employees

All of the features are valuable. It is a wonderful tool. It allows me to troubleshoot and bypass network operating personnel. It takes the place of an IT troubleshooting department, because now I can do all the troubleshooting. I can walk into an environment and know what is going on. I don't have to call for IT assistance.

The solution’s one-button AutoTest feature is able to identify common problems. This is a major feature and plus for this particular device. You are able to hit one button and then identify different areas of the IT environment.

The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful.

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Learn what your peers think about AirCheck. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
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