Senior Network Engineer at a healthcare company with 5,001-10,000 employees
Aug 15, 2022
It is portable. It is rugged. It comes with a nice case. It has been dropped, but it doesn't break. I don't have a crack screen or anything like that. It has pretty good battery life.
RF Engineer at a energy/utilities company with 10,001+ employees
Jun 15, 2022
The ability to push data to Link-Live is really important. On the main screen, you can see all the system parameters, and then you can also go and see all the current systems that are operating. They all have different SSIDs or system identifiers, and you can see all SSIDs that are operating in a certain area. Being able to see that and being able to dive into each one and figure out what frequency it is operating under is valuable.
Wireless Network Engineer at a hospitality company with 10,001+ employees
Jul 9, 2020
I like the cloud functionality. That's very useful because somebody can go onsite, someone who is not really skilled, and I can see the test results from the office.
Systems Engineer at a consultancy with 501-1,000 employees
Oct 5, 2020
The solution saves us a factor of 10 in time. If a typical WiFI ticket would cost me two hours with AirCheck, then it would cost me 20 hours without it. At 20 hours, you start to refuse to do tickets because it is just too expensive.
AirCheck G2 gives me an overview of which channels are used by the access points or who delivers the Wi-Fi, which gives me a clear picture of what's going on.
Network Engineer at a healthcare company with 1,001-5,000 employees
Jul 15, 2022
AirCheck made a lot of children and caregivers quite happy. While I might not have resolved everything, I have reduced the problems that we had every night. During the day, they would do visible checks and not always rely on the monitors, but every night, they had at least three or four of those alarms. I was able to reduce it to once or twice a week since those appliances are still limited in their wireless capability.
Engineering Director at Presidio Networked Solutions
Jul 11, 2022
The auto-test, channel scanner, packet capture, and Link-Live integration are all crucial features we use regularly. The wired cable tester is also indispensable. We frequently run into problems during cable testing that are hard to pin down. When tracking down a cable problem, you usually need to plug something into the cable and ensure the cable plant is reliable.
Sr. Telecommunications Engineer at County of Hillsborough
Jul 22, 2022
The one-button AutoTest feature is an amazing tool. It works well. It tells you whether or not you have shorts in your network, your PoE+ is running low on voltage, and shows you your link speed.
Division Network Engineer at a healthcare company with 201-500 employees
Oct 26, 2022
The AirMapper Site Survey on the AirCheck G2 is the most valuable feature. It is really nice to be able to upload the maps remotely to the website, and then have the analyst upload the results so we can review the data.
Site Administrator at a tech services company with 1,001-5,000 employees
Jul 16, 2020
The information provided by the solution for resolving connectivity and performance problems is very thorough. The reporting functionality is extremely good as I can pass that information on with little input. The device will identify issues and problems, e.g., the diagnostic material. When you have Internet access, it sends the information to your email address, which is very useful.
Senior Network Engineer at a healthcare company with 5,001-10,000 employees
Aug 15, 2022
It would be nice if I could import an AP list with a MAC address. When it looks at access points, it should tell me the AP name instead of the MAC address. When you get a MAC address, you could eventually find out where you want to go. However, a lot of times, if I just have an AP name, I know that's in this area or that's over there. I would like that function because AirMagnet, which is the precursor of this, had that ability where you could basically import a list of APs and MAC addresses, and then it could display those instead of just a MAC address.
RF Engineer at a energy/utilities company with 10,001+ employees
Jun 15, 2022
We use these out in the field, and because they're not allowed on our network, we usually have to have the person take them home and provide backhaul to them. In other words, they are not allowed through our firewalls to dump the data. So, we have to have them go to a separate wired network to dump the data. There could be an option to put an LTE and have a phone engine in it so that you can buy a SIM card for it and have it use cellular to download the data. That is something that would be nice to have. That's a little kink in this system right now. Other than using the Ethernet port to download data, it'd be nice if we could use either LTE or some other way to get the data that was collected by AirCheck G2 to our Link-Live portal.
Wireless Network Engineer at a hospitality company with 10,001+ employees
Jul 9, 2020
We use .1x authentication, so I need to download the certificate onto the device. It would be nice to have this functionality through the cloud as well. Right now, you need to do it through the software by connecting your laptop physically to the AirCheck. This is one thing that is a bit slow.
Systems Engineer at a consultancy with 501-1,000 employees
Oct 5, 2020
I would love to have a button that pretends that you're an iPhone 5 or an Android Samsung, then tell me what you think the experience is. This is a very difficult thing to do because each of these things has different radios in them and behaves differently. Now, I can go into the user's office, and say, "The tool says everything's green. The WiFI infrastructure is fine, but their iPhone experience sucks." Is it a problem with their particular iPhone or is it a problem with any iPhone model? If I could have this solution emulate an iPhone model so I can walk into that room, and say, "My tools pretending to be your iPhone and it works fine. It must be your particular iPhone that we have a problem with." I found mobile phones in general have lousy radios and the coverage isn't strong enough, but it would be a nice feature.
A feature I would like to see is the ability to charge the device via a PoE outlet. Usually, I need to charge it at home. It would be good to leave the device plugged in and charging at a PoE source at the customer site after a quick look at the network when I have moved on to other tasks.
Network Engineer at a healthcare company with 1,001-5,000 employees
Jul 15, 2022
I would like them to modify the interface. The button to change profiles is fairly small. When you have interventions, it is not always possible to have a ballpoint pen or perfect precision touch with it, since sometimes you need to touch it quite a lot when your hands are very dirty. I would like a special pen that is compatible with that responsive screen. That would make it easier.
Engineering Director at Presidio Networked Solutions
Jul 11, 2022
NetAlly has been behind the curve on visualization, Wi-Fi design, and heat maps for a little while now. They're perfectly aware of this deficiency, but what they offer is good enough for a lot of people. It's not suitable for larger shops, but it works in a pinch. The AirMapper and subsequent AirMagnet integration is an afterthought.
Sr. Telecommunications Engineer at County of Hillsborough
Jul 22, 2022
The only thing that would be an improvement would be the ability to do MPO/MPT testing, which is another mode of fiber, along with more options on the SFP to do that testing.
Division Network Engineer at a healthcare company with 201-500 employees
Oct 26, 2022
The biggest improvement would be an easier upload over wireless to Link-Live. Currently, the device has to be patched into the Ethernet. The wireless upload has been giving us some issues.