ALM Octane Stability

ProcessO7962
Process Owner E/E Test Management at a transportation company with 10,001+ employees
The stability is very good. It's surprising, even with so many new features and functionalities built-in, every three to four months. There are nearly no error messages popping up, and if one does, it's mainly because of our own configuration of the rules and permissions. It's surprisingly infrequent that you get error messages because something in the tool, in the background, was not working. View full review »
Jennifer Plourde
Enabling Manager at a financial services firm with 10,001+ employees
Overall, we haven't had any issues with stability. There are two things that do come up. It seems like we have issues with Elastic, the integration to it. Intermittently we have these issues where global search isn't working, or widgets aren't populating, so there's something a little bit unstable with that integration. It could be on our end, or it could be something with the setup, I'm not sure. We're also having performance issues. It's not really stability, but we do see some slowness in the system and in our performance testing, so we're working with Micro Focus on that to figure out how to resolve those issues. View full review »
Steven Tompsett
CDA Engineer at Hastings
It is a very stable platform. We occasionally see areas that come up with a more client side, so they're not blanket across everyone. Sometimes people use the wrong browser. The product clearly states that it doesn't support IE, but then who would support IE, as it is end of life. We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday. However, their support and willingness to react and resolve issues for us has been second to none. They've been low impact to the point where it has not damaged anyone's perception at all. View full review »
Timothy Leach
Senior Software Engineer with 10,001+ employees
You've got it up and working. It's stable. Other than the problems that I talked about, it works. I haven't run into any other major issues. I did have one project switch out of Octane, back into JIRA, because of the way that it displays status. If you are in the Octane test area, and you have defects and test results and user stories, and you want to see a user story, if you have different workflows for defects and for test, what you see on your task board is all three tool items on one page. Say you had a work in progress with a vertical line of task records. You would see a work in progress for user stories, a work in progress for test, and, a work in progress for defects. So from the board, you see three work-in-progress verticals, and you say, "Oh, that's a problem. Which one is it? It doesn't say." The only way to get rid of those is to hide them. They're still there, but you have to hide them. I struggled with trying to get it fixed for the users. They kept making changes to workflows and every time they'd make a change, I'd have to go in there and try to figure out how to hide it. I think the design of those boards could be better. View full review »
Reviewer3273
Programme Test Manager at a energy/utilities company with 1,001-5,000 employees
So far the stability has been okay. The stability is: Is the server up and running? In the last year we lost access, maybe once, for a couple of hours. Because it's a SaaS product, we don't know why it came down. We just know that it became unavailable to us. But on the whole, it's been pretty stable. We're not intense users just yet. We will be. In six months' time, we won't be able to afford any downtime really. But we're not an intense user right at this moment. We may have not noticed when it wasn't available. But in six months' time, that story will change. Obviously, as part of our DevOps pipeline, we will really expect it to be up 99.9999 percent of the time. In that one occurrence, they reacted quite quickly. We raised a ticket and then had an instant response. They said, "We're looking at it." I can't remember what the actual resolution was. I find Micro Focus quite reactive to issues. View full review »
Reviewer312098
Senior Expert IT Test Service Management at a financial services firm with 1,001-5,000 employees
In terms of performance, I haven't had any complaints. It's really performing well. But I'm not really qualified to judge it because, for the last 13 months, we have only been working with a handful of people, with one team, some 20 users at most. For 20 users it has been really stable. We'll have to see after we have, say, 2,000 users working all at once in ALM Octane, how the software actually performs. View full review »
Gerd Fladrich
Test Manager at a financial services firm with 1,001-5,000 employees
It's very stable. Over the last one-and-a-half years, we have really not had an issue. It's fine. We only have a handful of people who are working with it so far, but for them and for us it's okay. We have a very small team. Some are working from Croatia and we have a team here. We have a maximum of three or four concurrently using it. In the future, we will have many more. For the moment it's a pilot, but as a pilot, it's working fine. View full review »
Venu Cherukuri
Lead Solution Architect at a Consumer Goods with 10,001+ employees
We have not encountered any stability issues with it yet. We have an on-premise ALM Octane, it's not a SaaS version. We host our own hardware. We did the implementation by ourselves. So far, the application is fairly stable. View full review »
it_user458409
Test Community Manager at Orange
We started from the very beginning with Octane, the very first versions that were released by Micro Focus, and the quality was really high from the beginning. We haven't had any major issues. It's mostly those small enhancement requests we are asking of them. But otherwise, it's working. View full review »
Sukarna Chirumamilla
Senior manager IT at a transportation company
Right now it is pretty stable. The thing is, it is continuously improving every two or three weeks, they are releasing new features in Octane. We are one of the customers who started way before it was as a prime-time tool. So we are educating our customers telling them there are things that are coming. Also, we work directly with R&D to know what is new, what is coming. For example, last month, we didn't have the testing module at all. In ALM we have the testing module. And our customers are so into ALM.net, and when they didn't have the testing module they freaked out. But we said, "Don't worry. It's coming." And it came within a couple of weeks. They got hooked up and they started working. The product is stable. Whatever they release, it is stable. View full review »
Mike Smithson
ALM platform architect at a transportation company with 10,001+ employees
As early adopters, we began using Octane before the ink was dry on the first release. Since the first release, we have seen nothing but added capabilities and feature/functionally improvements. We have not experienced a single instance where something was removed or deprecated. That said, we do find they like to move buttons around and hide things in different drop downs now - but there has never been a loss in capability. View full review »
Walter Whitaker
Qa manager at a tech services company with 1,001-5,000 employees
The stability is good. Granted it is a new product; we use the SaaS version of it. But it's been relatively stable, and we haven't had too many issues. They are releasing new versions of it almost every six weeks, and we really haven't noticed problems with that. View full review »
Mike Smithson
ALM platform architect at a transportation company with 10,001+ employees
We have yet to see anything that doesn't work. It's awesome. View full review »

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