OpenText ALM Octane Stability

BJ
Process Owner E/E Test Management at a transportation company with 10,001+ employees

It's stable, out-of-the-box, with very few errors. And if we get an error message, very often it's because of the complex rules we have implemented, ourselves, in Octane. But in general, the usage of Octane is very good, the quality is very high, with very few errors and bugs, and with high reliability even on a large scale. We are close to being the largest Octane instance for OpenText.

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Steve-Roberts - PeerSpot reviewer
Manager at MFGS, Inc.

The solution is very stable.

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Alice MacNeil - PeerSpot reviewer
Director Quality Engineering at a retailer with 10,001+ employees

The stability is fine and they give you the capability that you need to run a good quality engineering program. It's what they've been providing more or less for at least 20 years; perhaps it's time for some innovation.  

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Buyer's Guide
OpenText ALM Octane
April 2024
Learn what your peers think about OpenText ALM Octane. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
GeorgNauerz - PeerSpot reviewer
Managing Partner at Georg Nauerz Consulting

It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.

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VC
Lead Solution Architect at a consumer goods company with 10,001+ employees

We have not encountered any stability issues with it yet. We have an on-premise ALM Octane, it's not a SaaS version. We host our own hardware. We did the implementation by ourselves. So far, the application is fairly stable.

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Jesper Halden - PeerSpot reviewer
Product and System manager at Tietoevry

It is stable.

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KS
Automation Architect at Capgemini

I rate the stability of Micro Focus ALM Octane an eight out of ten.

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Vindy Yonathan - PeerSpot reviewer
Assistant QA Manager at a financial services firm with 10,001+ employees

So far, Micro Focus ALM Octane has been pretty stable.

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Kees Beets - PeerSpot reviewer
WW Supply Chain - Strategy and Development - Senior Manager at HP

Micro Focus ALM Octane is a stable platform.

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JV
Vice President at Dugson Consulting

I rate the platform's stability a ten out of ten.

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FK
Executive Vice President at a financial services firm with 10,001+ employees

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

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ST
CDA Engineer at Hastings Insurance Services Limited

It is a very stable platform. We occasionally see areas that come up with a more client side, so they're not blanket across everyone. Sometimes people use the wrong browser. The product clearly states that it doesn't support IE, but then who would support IE, as it is end of life. 

We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday. However, their support and willingness to react and resolve issues for us has been second to none. They've been low impact to the point where it has not damaged anyone's perception at all.

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Raghunathan Govindarajapuram - PeerSpot reviewer
Principal at a tech vendor with 10,001+ employees

It is a very stable tool. The tool has been in the industry for so many years. Stability-wise, I rate the solution a nine out of ten.

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TL
Senior Software Engineer with 10,001+ employees

You've got it up and working. It's stable. Other than the problems that I talked about, it works. I haven't run into any other major issues.

I did have one project switch out of Octane, back into JIRA, because of the way that it displays status. If you are in the Octane test area, and you have defects and test results and user stories, and you want to see a user story, if you have different workflows for defects and for test, what you see on your task board is all three tool items on one page. Say you had a work in progress with a vertical line of task records. You would see a work in progress for user stories, a work in progress for test, and, a work in progress for defects. So from the board, you see three work-in-progress verticals, and you say, "Oh, that's a problem. Which one is it? It doesn't say." The only way to get rid of those is to hide them. They're still there, but you have to hide them.

I struggled with trying to get it fixed for the users. They kept making changes to workflows and every time they'd make a change, I'd have to go in there and try to figure out how to hide it. I think the design of those boards could be better.

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SHARMA/RAHUL - PeerSpot reviewer
Customer Project Manager - Global Individual Assessment Program at Ericsson

Micro Focus ALM Octane is stable.

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it_user683523 - PeerSpot reviewer
Senior Expert IT Test Service Management at a financial services firm with 1,001-5,000 employees

In terms of performance, I haven't had any complaints. It's really performing well. But I'm not really qualified to judge it because, for the last 13 months, we have only been working with a handful of people, with one team, some 20 users at most. For 20 users it has been really stable. We'll have to see after we have, say, 2,000 users working all at once in ALM Octane, how the software actually performs.

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Graziella Amaral - PeerSpot reviewer
IT Coordinator at Claro Brasil

ALM Octane is stable, but its performance isn't so good.

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AG
Release Manager at a comms service provider with 1,001-5,000 employees

It is very stable. With our current setup, we haven't seen any performance issues.

Very little maintenance is needed. No one does it full-time. We have five people who have the admin rights, then two people who act as a backup but don't really do anything.

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JP
Enabling Manager at a financial services firm with 10,001+ employees

Overall, we haven't had any issues with stability. There are two things that do come up.

It seems like we have issues with Elastic, the integration to it. Intermittently we have these issues where global search isn't working, or widgets aren't populating, so there's something a little bit unstable with that integration. It could be on our end, or it could be something with the setup, I'm not sure.

We're also having performance issues. It's not really stability, but we do see some slowness in the system and in our performance testing, so we're working with Micro Focus on that to figure out how to resolve those issues.

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MS
ALM platform architect at a transportation company with 10,001+ employees

As early adopters, we began using Octane before the ink was dry on the first release. Since the first release, we have seen nothing but added capabilities and feature/functionally improvements. We have not experienced a single instance where something was removed or deprecated. That said, we do find they like to move buttons around and hide things in different drop downs now - but there has never been a loss in capability.

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DF
Senior Director, Global Project Management & Research at a non-profit with 11-50 employees

Micro Focus ALM Octane is a stable solution.

Because of HPE's support, I would feel far more comfortable with Micro Focus.

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GeorgNauerz - PeerSpot reviewer
Managing Partner at Georg Nauerz Consulting

The stability is perfect. We haven't had any issues.

We are not using the most recent version. There are two more updates, and we are already thinking about updating to the newest version.

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WN
QA Specialist at Vodacom

I do not know whether it is because we used an existing server, but sometimes the solution would be slow. Nowadays, it's much better because not as many people are logging into the system. However, I find it slow. When you capture a requirement or test (and it throws out an error), then when you refresh and find that it has created a duplicate. For some people who don't understand it, Octane can create a lot of useless information on the system.

My team does just minor maintenance of the solution.

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GF
Test Manager at a financial services firm with 1,001-5,000 employees

It's very stable. Over the last one-and-a-half years, we have really not had an issue. It's fine. We only have a handful of people who are working with it so far, but for them and for us it's okay. 

We have a very small team. Some are working from Croatia and we have a team here. We have a maximum of three or four concurrently using it. In the future, we will have many more. For the moment it's a pilot, but as a pilot, it's working fine.

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MS
ALM platform architect at a transportation company with 10,001+ employees

We have yet to see anything that doesn't work. It's awesome.

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SB
Release Management and Testing Manager at a comms service provider with 1,001-5,000 employees

It's very stable. We had one issue that was due to a faulty, outdated script that overloaded the system somehow. Apart from that, Octane is as stable as it gets. We haven't had any downtime apart from that outdated script.

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JT
Senior Analyst at a financial services firm with 10,001+ employees

The current version of the solution is fairly stable - we're not seeing many problems.

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it_user739560 - PeerSpot reviewer
Senior manager IT at a transportation company

Right now it is pretty stable. The thing is, it is continuously improving every two or three weeks, they are releasing new features in Octane. We are one of the customers who started way before it was as a prime-time tool. So we are educating our customers telling them there are things that are coming. Also, we work directly with R&D to know what is new, what is coming.

For example, last month, we didn't have the testing module at all. In ALM we have the testing module. And our customers are so into ALM.net, and when they didn't have the testing module they freaked out. But we said, "Don't worry. It's coming." And it came within a couple of weeks. They got hooked up and they started working.

The product is stable. Whatever they release, it is stable.

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it_user458409 - PeerSpot reviewer
Test Community Manager at Orange

We started from the very beginning with Octane, the very first versions that were released by Micro Focus, and the quality was really high from the beginning. We haven't had any major issues. It's mostly those small enhancement requests we are asking of them. But otherwise, it's working.

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AG
Programme Test Manager at a energy/utilities company with 1,001-5,000 employees

So far the stability has been okay. The stability is: Is the server up and running? In the last year we lost access, maybe once, for a couple of hours. Because it's a SaaS product, we don't know why it came down. We just know that it became unavailable to us. But on the whole, it's been pretty stable. We're not intense users just yet. We will be. In six months' time, we won't be able to afford any downtime really. But we're not an intense user right at this moment.

We may have not noticed when it wasn't available. But in six months' time, that story will change. Obviously, as part of our DevOps pipeline, we will really expect it to be up 99.9999 percent of the time.

In that one occurrence, they reacted quite quickly. We raised a ticket and then had an instant response. They said, "We're looking at it." I can't remember what the actual resolution was. I find Micro Focus quite reactive to issues.

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NK
AGM, Delivery Excellence at a comms service provider with 1,001-5,000 employees

For the last four months since we have been using it in a big way, we have not seen any downtime or surprises from the stability from an availability point of view. 

We have dedicated administrators who handle support for Octane and other tools.

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YK
Transformation Officer at a financial services firm with 10,001+ employees

Octane has been stable so far.

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WW
Qa manager at a tech services company with 1,001-5,000 employees

The stability is good. Granted it is a new product; we use the SaaS version of it. But it's been relatively stable, and we haven't had too many issues. They are releasing new versions of it almost every six weeks, and we really haven't noticed problems with that.

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VR
Team Lead at Accenture

We have not had any challenges in terms of stability.

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AD
Founder, Managing Director at a tech services company with 51-200 employees

From the stability perspective it's okay.

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Buyer's Guide
OpenText ALM Octane
April 2024
Learn what your peers think about OpenText ALM Octane. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.