We performed a comparison between OpenText ALM Octane and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Current version of the solution is fairly stable."
"The way testing is closely tied into the product Backlog has made it more intuitive, or easier to manage the relationship between building out an application and testing it. In other tools, that is more segregated. The way it's designed in Octane, people have said it makes more sense to them, and that it's easier for them to understand their data and to maintain and test their solutions."
"The most valuable feature of Micro Focus ALM Octane is the reports. We are able to do customization."
"The most useful feature of Micro Focus ALM Octane is the dashboards, they are easy to use."
"The key feature is the usability. It is fast to learn and easy to use. It's very intuitive to work with. Most of the important functions are available via a few clicks, compared to other tools where I have to open a sub-menu and then a sub-menu and another sub-menu, and then press a button."
"We looked at all the market-leading tools, but we did not find anything quite as comprehensive as ALM Octane. When I say comprehensive, it's not just a single tool for Agile planning, backlog management release, sprint planning, etc., but it also has a built-in, comprehensive quality management module. It also has pipelines where we can hook up with our DevOps ecosystem/toolchain."
"The interface is user-friendly."
"The platform's most valuable feature is pipeline integration or continuous integration services."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"Competitive in terms of research"
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The PPM module is an excellent service."
"The product is quite convenient and user-friendly."
"The demand management tool is very strategic because it helps assess risk, gives you a visual of different demands, and rates those values."
"It could use just some small improvements. I would like additional features, like planning features, user story mapping, or connection to collaboration tools."
"I think the area of release management in the tool is an area of concern where improvements are required."
"I like their smart analytics; perhaps they should continue to expand and improve there because it's a fantastic start."
"They don't support all IDEs yet. We have Visual Studio code, which is not supported, and loved by our developers. This integration is missing. We also had to do our own in-house integration with the Confluence. That is also something that they could add."
"Currently, Micro Focus ALM Octane is considered an old-world tool in the industry and lacks the perception of being a new-age tool among its customers."
"Security and security management, meaning the integration of the security, could be enhanced. We know about Fortify, but it would be better to have security features in the original Octane platform without the need for another solution or another application."
"When I manage projects that are being created in ALM, I have a standard template, but I don't have a template for them in Octane. I literally have to create the project from the ground up every time, which for an administrator, is a nightmare solution"
"We've only had a few stability issues. Generally, we have issues following any deployment they do, so if they do a deployment on a Sunday, then we may have a couple of issues on a Monday or Tuesday."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The interface isn't user-friendly."
"The cost could be improved. The solution is quite pricey."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The product comes with little options out of the box."
"The price is too high."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
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OpenText ALM Octane is ranked 7th in Enterprise Agile Planning Tools with 38 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. OpenText ALM Octane is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of OpenText ALM Octane writes "Reporting engine, widgets, and dashboards are a huge plus, and powerful REST interface means we can interact with other tools". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". OpenText ALM Octane is most compared with Jira, OpenText ALM / Quality Center, Microsoft Azure DevOps, Rally Software and TFS, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our OpenText ALM Octane vs. ServiceNow Strategic Portfolio Management report.
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