System Engineer at Tarch
Real User
Top 5
Reasonably priced while also being easy to deploy and manage
Pros and Cons
  • "The deployment process is straightforward."
  • "The product fails to provide better and extended coverage, making it in an area where improvements are required in the tool."

What is our primary use case?

I use the solution in my company, considering that I deal with retail customers. Nowadays, the tool is connected to a handheld scanner. The tool is mostly used for the scanner and price tag, and being connected to Wi-Fi helps update the price.

What is most valuable?

Aruba Access Points can configure the virtual controller to manage multiple IPs, so our company doesn't have to set up a physical controller to manage it. Yeah. The tool has virtual controller features.

What needs improvement?

The product fails to provide better and extended coverage, making it in an area where improvements are required in the tool.

For how long have I used the solution?

I have been using Aruba Access Points for five years.

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What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

The new firmware is not always stable. Sometimes, Aruba releases new firmware, but they may have some issues.

What do I think about the scalability of the solution?

It is a scalable solution.

More than ten of our company's customers use Aruba Access Points. I think the tool has 1,000 users.

How are customer service and support?

The technical support for the solution has been good so far. I rate the technical support an eight out of ten.

If I consider the response time of the support team, then I would rate it a seven out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I use AP Wizard to help me with the deployment process. The deployment process is straightforward.

The solution is deployed on the cloud and on an on-premises model.

The solution can be deployed in fifteen minutes.

One engineer is required to deploy the product.

What was our ROI?

The tool's ROI is quite good.

What's my experience with pricing, setup cost, and licensing?

It is a reasonably priced tool.

What other advice do I have?

The solution improved IoT device connectivity and management in my company by providing a wide coverage. Some of the models of Aruba Access Points come with no antennas, and some models cannot operate in a minus degree environment, like for the products kept in the freezer, and I know this because my customer runs a supermarket. Mostly, Aruba Access Points cannot be installed in extreme environments.

The performance of the product is okay.

The product has simplified my company's network administration tasks because it has a centralized management feature, so through a single platform, the management team can manage multiple IPs.

The product is easy to deploy and manage. The price is also reasonable. You can also get support for the product on time.

I rate the tool a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
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Mohamed_Rumaiz - PeerSpot reviewer
Head of business at E COAST Technologies
Real User
Top 5
Most of our clients prefer this solution to others
Pros and Cons
  • "The interest funds are valuable."
  • "The pricing can be improved."

What is our primary use case?

Aruba is a very popular brand, running from Access, and they have very competitive pricing. When compared to Cisco, they have a very good range. Most of the clients also prefer Aruba in India. It's the working environment.

What is most valuable?

The interest funds are valuable. 

What needs improvement?

The pricing can be improved. 

For how long have I used the solution?

I have been using Aruba Access Points for a year and a half.

What do I think about the scalability of the solution?

It is a scalable solution. We have ten users.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Aruba Access Points
May 2024
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Riaz Qasmi - PeerSpot reviewer
Director Global Sales at Enterprise IT Solutions
Reseller
Offers efficient warranty and has good technical support services
Pros and Cons
  • "It offers a robust warranty and exceptional performance compared to other brands."
  • "They should reduce the prices as an advanced marketing tool."

What is most valuable?

The product's most valuable feature is the warranty. It offers a robust warranty and exceptional performance compared to other brands.

What needs improvement?

They should reduce the prices as an advanced marketing tool. It will enhance the competitiveness as other brands, like Ubiquiti, offer customers a similar deal.

For how long have I used the solution?

We have been using Aruba Access Points for five years.

What do I think about the stability of the solution?

The product is stable but more costly than Cisco. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

Aruba Access Points is suitable for medium and enterprise-level companies. I rate the scalability a ten out of ten.

How are customer service and support?

The technical support services are good in terms of response time.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the initial setup process a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The product's licensing cost is low. However, hardware is costly. Thus, it is overall expensive. I rate the pricing a ten out of ten.

What other advice do I have?

The product provides good support services. It has high pricing but is much better in quality and features than other solutions with similar functionality.

I rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
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Manager at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
A wireless network solution with sustainable pricing and excellent support
Pros and Cons
  • "Aruba Access points easily integrate with existing network infrastructure."
  • "Since we manufacture medical devices, we must adhere to pharmaceutical guidelines. According to these guidelines, our rooms are categorized as 'head type' and thus require network connectivity. However, installing high-end APs in every room may not be feasible."

What is our primary use case?

We have an academic focus. We are a medical technology company—MedTech, specifically. All of our academic programs operate on the Aruba platform. In addition to our internal systems, all users, whether an enterprise or any other category, use Aruba wireless technology.

How has it helped my organization?

We have an open space with no disturbances. Aruba is the right product because additional costs may arise if you opt for alternatives. From a security standpoint, we have adopted it, and each part of the network is secure. Currently, it is comfortable for us.

What is most valuable?

We have additional security. We are using fabric technology for Extreme switches.

What needs improvement?

Since we manufacture medical devices, we must adhere to pharmaceutical guidelines. According to these guidelines, our rooms are categorized as 'head type' and thus require network connectivity. However, installing high-end APs in every room may not be feasible. Alternatives such as Cisco Meraki or Ruckus may be suitable for lower-end EPE or in areas where high-end APs aren't necessary. These brands offer smaller, in-system devices that can be installed to cover areas effectively. Installing one to two users per AP is acceptable for administrative purposes.

For how long have I used the solution?

I have been using Aruba Access Points since 2010.

How are customer service and support?

Technical support is excellent. I need to email them since it is a mandatory requirement. Under the contract, we are entitled to support. First, we need to log a call. Then, within a four-hour timeframe, they will provide a set time for addressing and resolving the issue. We are satisfied with the support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used Cisco since 2006. We were initially a small company. Now, we have a global presence in software, and every investment in software is connected to a central location via a controller. Everything works fine for remote installations. During 2010-2011, we considered opting for a better product. Therefore, we switched to Aruba Access Points.

What's my experience with pricing, setup cost, and licensing?

The product’s pricing is sustainable.

What other advice do I have?

Ethernet throughput is much better. From a security standpoint, it is good. We face a challenge in wireless connectivity, but we can resolve it by ensuring that every device, including routers, is configured correctly for wireless connectivity. We need to ensure these features are installed everywhere. Additionally, we should review the RRP and other performance metrics for further improvement.

Aruba is easy to manage. UI is good. Endpoints present a bottleneck. We need to be concerned about the AP. We need to insert it into my network and ensure it is updated.

Regarding policy enforcement, we may only need to control the controller. From an operational and maintenance standpoint, we require local support from OEMs. Whether a sensor is connected to a switch or not, it's a one-time setup. We have a mobility controller for centralized management, and the compression provides a really good experience.

Aruba Access points easily integrate with existing network infrastructure.

I recommend the solution.

In India, we're operating on the 5 Ghz band. Additionally, we're looking to use the 6 GHz band as part of a trial bundle. We're confident in our ability to support 2.5 and 5 gigahertz frequencies, but we're closely monitoring the situation. We are a robot manufacturing company whose operations rely on the six gigahertz spectrum. While the Indian government hasn't yet opened up the 6 GHz band, it may change within the next two to three months.

Overall, I rate the solution a 9 out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dheni Prasetyo - PeerSpot reviewer
Network & Security Department Head at Hypernet Indonesia
Real User
Top 5Leaderboard
A product good for medium and large enterprises thanks to its helpful AI Insights feature
Pros and Cons
  • "I find AI Insights valuable."
  • "The product should improve its integration and the grouping of the features and functions."

What is our primary use case?

The solution is used for medium to high-enterprise businesses and the government sector.

What is most valuable?

I find AI Insights valuable.

What needs improvement?

The product should improve its integration and the grouping of the features and functions.

For how long have I used the solution?

I've worked with Aruba access points for about five years.

What do I think about the stability of the solution?

The product's stability is great.

What do I think about the scalability of the solution?

I rate the scalability eight to nine out of ten. We have more than 10,000 users using Aruba access points. We plan to increase the number.

How are customer service and support?

We still have one case running about Aruba 203, the microbranch. The issue is about the uplink. We couldn't do a file transfer. Last time, we needed to migrate through the OSM. We cannot change the uplink to traffic. Their last answer was that they would upgrade the platform, Aruba Central, sometime by the end of this year.

How was the initial setup?

The initial setup is easy. It's faster with the RS10 than the RS8. But it can still be improved. It took about ten to 25 minutes to deploy from onboarding to the stable installation.

When deploying the solution, we configure and test all the devices before deploying them at the customer's side, where the solution should then be plug and play. Then, there is further testing, such as the users and the bandwidth.

What about the implementation team?

We need 11 staff members to deploy the product. They are the delivery team, and their main jobs are to do the configuration, the assessment, and the deployment.

What was our ROI?

From a return-on-investment point of view, the solution is worth it.

What's my experience with pricing, setup cost, and licensing?

We have to pay for a license for Aruba Central, the platform for Aruba access points. It is an annual license. The price compared to other brands is slightly higher.

What other advice do I have?

In our company, we are using a number of products from Aruba, such as access points, Gateways, switches and so on.

I rate Aruba access points eight to nine out of ten. The solution has great features, and we are exploring IPS and IDS. Some companies have already begun asking about those features.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vishwajeet Pandey - PeerSpot reviewer
Vice President at Ogma Consulting
Real User
Top 20
A hybrid solution with multiple IP ranges with simple configuration

What is our primary use case?

We use the solution to present the data sheet and explain product offers. We offer multiple modules as per the requirement.

What is most valuable?

Aruba has multiple IP ranges. There are sections also available in Aruba where you can distribute different subnets. Also, the configuration is very simple.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Aruba Access Points as a partner for one and a half years.

What do I think about the stability of the solution?

The product is moderately stable.

I rate the solution’s stability a seven or eight out of ten.

What do I think about the scalability of the solution?

We cater the solution to medium-sized businesses.

I rate the solution’s scalability a seven or eight out of ten.

How are customer service and support?

We had a very great experience with the technical team.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. It depends on the kind of project it is. If it has a very large deployment, then it would take days. If the project is small, then it would take hours.

I rate the initial setup an eight out of ten, where one is difficult and ten is easy.

What was our ROI?

We achieved ROI.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is not so cheap, not so expensive.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sham Khalil - PeerSpot reviewer
Vice President II at Air Selangor
Real User
Top 20
Offers good visibility but pricing is expensive
Pros and Cons
  • "The solution gives good visibility into access points."
  • "I am not able to integrate Aruba Access Points in Azure AD. It is also quite expensive."

What is our primary use case?

We use Aruba Access Points in our office environment. 

What is most valuable?

The solution gives good visibility into access points. 

What needs improvement?

I am not able to integrate Aruba Access Points in Azure AD. It is also quite expensive. 

For how long have I used the solution?

I have been using the product for two years. 

What do I think about the stability of the solution?

Some users have reported low latency but I am not sure if it is because of the solution. I would rate the product a seven out of ten. 

What do I think about the scalability of the solution?

We have 700-800 users for the product. 

What other advice do I have?

I would rate the product an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ahmad Abdullah - PeerSpot reviewer
Network Engineer at Click ITS
Real User
Top 5
Offers good features in areas like power adapters and high-efficiency
Pros and Cons
  • "It is a stable solution."
  • "The integration capabilities of the product with the tools from other vendors is an area of concern where improvements are required."

What is our primary use case?

It is a tool that provides wireless Wi-Fi services in different locations, specifically in corporate locations. It has many features, such as power adapters and high efficiency.

What needs improvement?

The integration capabilities of the product with the tools from other vendors is an area of concern where improvements are required.

For how long have I used the solution?

I have experience with Aruba Access Points.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

The product can be used to provide service to around 50 users.

How are customer service and support?

The solution's technical support is very active.

How was the initial setup?

The product's initial setup phase is very easy due to Aruba Instant Mode.

The solution can be deployed in less than five minutes.

What's my experience with pricing, setup cost, and licensing?

The product is cheap, in my opinion, since I don't have to buy a hardware controller with it.

There is a need to pay the licensing charges for the product. If I consider the market prices, then I won't say it is an expensive tool, but I feel that it is a moderately priced tool that is available at a price higher than Cisco and Huawei.

What other advice do I have?

The tool can manage IoT devices like Aruba Meridian, which are mostly used in hospitals and airports.

The high throughput and high efficiency offered by the product are its most powerful features. The product doesn't need a controller since it already has a virtual one. I don't need to apply a hardware controller to the product. In Aruba Access Points, there is a built-in virtual controller.

In terms of the product's security features, I would say that it has all types of authentication, including enterprise authentication, which depends on AAA authentication. It can integrate with Aruba RADIUS server and ClearPass. The product can also integrate with an AAA server. The tool has interference protection, along with protection of Layer-1 and Layer-2 networking areas.

The management software simplifies your network administration tasks as it is integrated with the TACACS+ Server. The product's privilege mode option can also be used. It has a basic feature, and it can be enabled when integrated with a mobility controller. The network traffic control is encrypted, which is a powerful security feature.

The tool has all the features that are accessible in the mobility controller, and the same features exist in Aruba Instant APs.

The AI-powered insight feature offered by the product is something that is too early to discuss right now.

When starting with the networking part, it is good to go with Aruba. The portfolio offered by Aruba is good which consists of switches under Aruba Instant On.

I rate the tool a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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