The main strengths of Aruba Access Points lie in their connectivity, range, and straightforward configuration. Setting up the access point is a quick process, taking only seconds. Standard features such as identity access management, captive deploy tools, and VLE are available. Additionally, Aruba offers medical-grade access points like the 400 series, which is well-suited for healthcare or hospital environments. One noteworthy feature is the impressive handshaking capability, particularly when transitioning between access points. This ensures a seamless experience without disconnection, especially when a well-designed heat map is in place. Aruba Access Points are robust and require minimal maintenance, making them reliable for long-term use.
The support from Aruba, as well as the overall HPE unit, has been lacking. The regional head and hepatic services are nonresponsive, leading to a decline in market share. While Aruba is recognized for its top-notch quality, especially in switching technology, the services and support in the African region need significant improvement. There is a suggestion to focus on enhancing services, support, and presale activities in this region to address the challenges faced by customers, particularly in healthcare. Continued emphasis on research and development, along with addressing regional issues, is recommended for sustained success.
Senior IT Engineering Technician at Solution Centre
Oct 13, 2023
I would appreciate for the higher-end models to offer the same signal strength as the older, smaller models, even while maintaining the latest standards, as this would enhance the overall network performance and coverage.
Manager at a manufacturing company with 1,001-5,000 employees
Mar 28, 2024
Since we manufacture medical devices, we must adhere to pharmaceutical guidelines. According to these guidelines, our rooms are categorized as 'head type' and thus require network connectivity. However, installing high-end APs in every room may not be feasible.