What is our primary use case?
We've implemented CloudGuard in Azure, configuring it as firewalls and file management systems. These functionalities skillfully oversee our API application and various aspects of our data center environment. Our entire infrastructure, hosted within Azure's data centers, is effectively managed by CloudGuard, ensuring comprehensive security coverage.
How has it helped my organization?
One of the notable benefits we've observed is the ease of deployment in our environment. It offers remarkable flexibility in how we configure and utilize the resources. This flexibility allows developers to seamlessly collaborate with network security experts to ensure that our applications are secure. This level of assurance has instilled confidence within our teams, knowing that we're deploying solutions that will be effectively managed.
CloudGuard Network Security offers unified security management across hybrid cloud and on-premises environments. With this comprehensive feature set, we benefit from enhanced flexibility. We can seamlessly manage both on-premises and cloud environments from a single interface, simplifying our operations and providing a centralized view of our data.
On a scale of one to ten, our confidence level in CloudGuard Network Security stands at an eight. This rating signifies that it surpasses the average level of confidence. While we acknowledge that there's always room for improvement in technology, we believe that CloudGuard Network Security has demonstrated its effectiveness and reliability.
What is most valuable?
The data center objects, checks, and other components are thoroughly examined, allowing us to incorporate them into our policy definitions. This approach has proven to be highly effective, akin to the standards typically seen in on-premises environments.
What needs improvement?
There is room for improvement regarding the technical support provided. Having a more refined and advanced feature would offer significant benefits.
For how long have I used the solution?
I have been using it for three and a half years.
What do I think about the stability of the solution?
In terms of stability, it's rock solid. I haven't encountered much trouble over the past three and a half years.
What do I think about the scalability of the solution?
It performs well in terms of the use case scenario where deployment is required, and its scalability is satisfactory. Overall, I would say it's good enough for our needs.
How are customer service and support?
In terms of tech support, I would rate it a four on a scale of one to ten, which is lower than it used to be. Previously, I would have rated it a seven. Over the years, I've noticed a decline in the technical expertise of support staff. While I have extensive experience with Check Point products spanning fifteen to twenty years, I find it increasingly challenging to get the level of assistance I need. Support personnel nowadays seem to specialize in only one or two products, making it difficult to get comprehensive assistance for complex issues. This lack of holistic understanding delays problem resolution and frustrates customers.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We've been loyal users of Check Point products for quite some time now. The company has a strong reputation in the industry, and I have more experience with Check Point products compared to others. It offers some of the best services available in the industry.
When comparing CloudGuard Network Security to other solutions for identifying security threats, it emerges as one of the leaders in the field. Our statistics demonstrate its effectiveness, with a notable ninety percent or higher success rate. Check Point covers the majority of our security needs, achieving a remarkable ninety-nine percent success rate, which is among the best in the industry. In terms of setup and reliability, we have a strong preference for CloudGuard.
We opted not to proceed with our vendor's cloud firewall solution because it lacked a comprehensive understanding of our network infrastructure. These solutions are primarily tailored to the specific environment of the vendor, which may not align with our needs. Instead, we prefer utilizing an NGFW appliance or a more versatile NBI device, such as those offered by Check Point. This approach allows us to avoid vendor lock-in and leverage familiar security devices. By partnering with third-party vendors like Check Point, we gain flexibility and can choose products specifically designed for security purposes. This contrasts with relying solely on the cloud service provider's offerings, which may prioritize their products over comprehensive security. In my opinion, solutions like those from Check Point offer a more mature and reliable approach to network security.
What about the implementation team?
During the initial deployment phase, we encountered a learning curve as we transitioned from traditional firewall deployment methods to cloud-based environments. One concern was whether the throughput would match that of physical appliances. However, we ultimately found the performance to be satisfactory and were pleased with the results. We engaged with both Check Point and third-party experts to assist with deployment, given that it was a new process for us. Drawing on their expertise proved invaluable in navigating the deployment process smoothly.
What was our ROI?
The return on investment has become evident over the past three years. As a global company, we've successfully migrated over two hundred applications from on-premises to the cloud. This transition has provided us with greater flexibility and enhanced security measures, allowing us to efficiently patch and maintain applications without significant downtime. Overall, it has significantly improved our operational efficiency and streamlined our processes.
What's my experience with pricing, setup cost, and licensing?
We explored both pay-as-you-go and build-your-own-licensing models, and found both to be competitive. While everyone desires lower prices, we're content with the current pricing structure, as it meets our needs effectively.
What other advice do I have?
Overall, I would rate it seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.