While Trellix Collaboration Security and Abnormal Security focus on email security, Trellix has a broader focus on securing collaboration platforms including email, file sharing platforms (like Slack, Microsoft 365, Google Workspace) and SaaS applications. Abnormal Security is focused on email security for Microsoft 365 and Google Workspace accounts. Users appreciate Trellix for its encryption and access control features, while Abnormal Security is praised for its email security capabilities and thebehavioral AI engine. Overall, users found both products to offer reasonable pricing and good ROI with differing strengths in security features.
The summary above is based on 18 interviews we conducted recently with Trellix Collaboration Security and Abnormal Security users. To access the review's full transcripts, download our report.
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"There are several features that I consider valuable."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The product's scalability is good."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"What I like about Abnormal Security is that it notifies me if any of my partners or suppliers are experiencing a security breach by analyzing their database and identifying potential cyber threats."
"Initial auto-remediation allows us to auto-remediate before the email lands in the end user's inbox for a split second."
"It does some really cool stuff that other tools aren't doing. We found it to be really effective, and the AI/ML functionality is really what differentiates them."
"Ease of use is undoubtedly one of the most valuable features of Abnormal Security."
"Their ability to take things out of the mailbox and catch things much faster than users is excellent."
"The features that appeal to me most are the combination of auto-remediation and Detection 360."
"I have never encountered any stability issues with Abnormal."
"One of the things that I love about them is that the setup and installation are super easy. All you do is give them access to your Microsoft 365 tenant, and through APIs, they are able to do their work. They are doing all this through APIs, so you do not have to install the software and take a month to get it all set up to even see the value of the solution. You could be up and running in less than an hour."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The initial setup is simple."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The product protects my email."
"The auto-remediation feature is valuable."
"FireEye is good for malware depicting and security."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"We can control this solution from the cloud and are able to access it from wherever we are."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"You should be able to deploy Defender for every subscription without the need to add servers."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"There is room for improvement with the UI."
"The UI needs to be more user-friendly."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft Defender for Office 365 should be more proactive."
"There could be room for improvement in enhancing integration with other cybersecurity tools."
"When we're working on something as engineers, and we find an idea or a method of doing something that would be greatly improved by doing it another way, there should be an ability for me to click the ideas button, type in an idea that I have, and submit it to a product review team or developers to have them think through the process a little bit more."
"The pricing for academic institutions and student mailboxes is challenging."
"The ideal scenario would be for Abnormal Security to work in tandem with Microsoft to analyze incoming emails."
"One feature I'd love to see is outbound scanning."
"I would like to have the ability to customize the auto-remediation feature."
"The biggest pain point for us is the lack of support for on-premise email systems."
"I, as such, do not have anything that I do not like or would like to add, but you could argue that because they are doing it API-based, there is a chance that something could slip through temporarily before they are able to pull it out. In theory, it could happen just because of the nature of the system. They are not in line with the delivery of the mail. They are kind of asynchronous, which is a pro as well as a con. If it is synchronous, then I know it would always stop them, but because it is asynchronous, things could get through temporarily or because of some system issues on the Microsoft side or their side. It is the nature of the beast, but it is a little bit of a con."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"I would like to see this solution become more flexible."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The reporting aspect of the solution needs improvement."
"The solution must provide features to scan QR codes for threats."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"If they want to be the primary or best solution, they need to have better email management features."
"The custom tailoring is limited."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trellix Collaboration Security Pricing and Cost Advice →
Abnormal Security is ranked 9th in Email Security with 8 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. Abnormal Security is rated 9.6, while Trellix Collaboration Security is rated 8.6. The top reviewer of Abnormal Security writes "Provides comprehensive email security management, effective in detecting a wide range of email threats". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". Abnormal Security is most compared with Mimecast Email Security, Egress Intelligent Email Security, Cloudflare Area 1 Email Security, Cisco Secure Email and Avanan, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security and Fortinet FortiMail. See our Abnormal Security vs. Trellix Collaboration Security report.
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