We performed a comparison between Microsoft Exchange Online Protection (EOP) and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Does a thorough job of examining email and URLs for malicious content."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It has a really nice web-based administration console."
"It's all running in the backend, so it doesn't affect the app functionality."
"Microsoft EOP's most valuable feature is a shared mailbox."
"It offers great security against malware and other threats."
"The initial setup was easy. The configuration process is very straightforward."
"It is scalable."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"FireEye is good for malware depicting and security."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The auto-remediation feature is valuable."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The XDR dashboard has room for improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We need a separate license and we don't know how to get the license that is required."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"Microsoft has some training portals, but more could be developed."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"It wasn't easy or intuitive enough for me to start using it. So, the reason was that the solution changed."
"The solution lacks to elaborate on its spam policies."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"The reporting aspect of the solution needs improvement."
"If they want to be the primary or best solution, they need to have better email management features."
"The custom tailoring is limited."
"I would like to see this solution become more flexible."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
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Microsoft Exchange Online Protection (EOP) is ranked 4th in Email Security with 34 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trellix Collaboration Security is rated 8.6. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Kaspersky Security for Mail Server, whereas Trellix Collaboration Security is most compared with Cisco Secure Email, Proofpoint Email Protection, Trend Micro Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Microsoft Exchange Online Protection (EOP) vs. Trellix Collaboration Security report.
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