We performed a comparison between BMC Control-M Managed File Transfer and Kiteworks based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dashboard and recovery are the features I found most valuable in the solution."
"The scalability of this solution is very good. The current solution is used wide spread in my company, but I don't have any plans to expand."
"The most important aspect is the ability to integrate different platforms."
"It has a nice dashboard for loading up the file transfers, so it's easy to follow the success or failure rates of the operations."
"The job scheduling and file transfer are two major, important features."
"The product works very well with the modules. If you have MFT, Managed File Transfer, or the old AFT, you can link that to processing jobs."
"What I like best about BMC Control-M Managed File Transfer is that it makes transfers more secure and faster. It has a recovery feature during failed file transfers."
"The solution supports all file transfers."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The solution can be used remotely; it's easy to upload and share files."
"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The solution removes the limitations with file attachment size that is found with regular email."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"This solution could be improved by making it possible to better control GUI when interfacing with other systems."
"Their support can be improved. I would like them to provide support in Spanish and have more knowledge."
"We're only using the functionality that we need to use. However, we've had an opportunity to work with one application owner here who wanted to do some transfers in the cloud and things like that. I know that there were some challenges on that, but they finally got all that set up. There was a learning curve though."
"The solution should improve the out-of-the box conversion tool for migrations so the percentage result isn't so low."
"Password vaulting would be a feature that should be included."
"Scalability is something that needs to be improved."
"We'd like it to be easier to maintain the administrative side."
"Before we transfer files we have to make the connection profile first for MFT. If we did not have to do this and send the transfer files directly, that would be useful."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"File location could be improved."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
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BMC Control-M Managed File Transfer is ranked 3rd in Managed File Transfer (MFT) with 21 reviews while Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews. BMC Control-M Managed File Transfer is rated 8.8, while Kiteworks is rated 8.8. The top reviewer of BMC Control-M Managed File Transfer writes "Adaptable, useful file transfer, and has helpful technical support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". BMC Control-M Managed File Transfer is most compared with MOVEit, IBM Sterling File Gateway, Sterling Commerce Connect:Direct, Axway AMPLIFY Managed File Transfer and Fortra's GoAnywhere MFT, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Cisco Secure Email Threat Defense. See our BMC Control-M Managed File Transfer vs. Kiteworks report.
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