We performed a comparison between Kiteworks and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The solution removes the limitations with file attachment size that is found with regular email."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The most valuable features are the collaboration and sharing."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"The access control is definitely a good feature. We also appreciate the improvements they've made to the online applications, where multiple users can work on the same documents simultaneously. Everything syncs automatically."
"The workflow feature is valuable because it enables us to cascade responsibilities."
"The product provides flexibility in collaboration."
"SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file."
"This solution has helped us with the categorization, organization, management, discovery, and delivery of program and project related information."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"File location could be improved."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"The product could be improved in a lot of way. It is so frustrating to get things to work as advertised."
"The management of the product/back-end is complex."
"SharePoint’s scalability could be improved."
"It should have a Google-caliber search ability and a model-based GUI."
"Annoyingly, many new Office 365 apps always end up being only US locale for the first year of their life. Microsoft needs to realise that most of their customers are not in the USA."
"It is too heavy. MS should not have paid foreign coders dollars per each row of code. They wasted the stability and reliability in the end."
"The solution lacks collaboration features."
Kiteworks is ranked 6th in Enterprise Content Management with 12 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. Kiteworks is rated 8.8, while SharePoint is rated 7.8. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, Cisco Secure Email Threat Defense and Box, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and WordPress. See our Kiteworks vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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