We performed a comparison between Kiteworks and MOVEit based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."
"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."
"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."
"The solution removes the limitations with file attachment size that is found with regular email."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"Especially at the time of monitoring, it's a nice way to take a look at the script and take a look at run time, which gives enough information for the files that are getting picked or not."
"The most valuable feature of MOVEit is the upload speed."
"The log findings and troubleshooting on MOVEit are pretty easy. When you go to the logs, it clearly tells you what time a transfer happened, what time it failed, what is the source path, what is the destination path, and what is the failure reason. It's pretty straightforward."
"Offers a large collection of very good path planning algorithms."
"MOVEit's best features were the number of options available, like folder creation, and user-friendliness."
"It satisfies our requirements but they don't do new improvements as per the market."
"The automation is generally very simple that helps with operational efficiency. Since we mainly created interfaces and scheduled transfers, the tool itself handled the file transfer automation."
"I admire its ability to transfer really large files. One of the files that we transferred was 70 gigs. We didn't try anything larger than that, but so far, whenever somebody came to us to process a really large file, we were able to do it successfully. It can handle large files. That is one thing that I like about Automation."
"It could be more stable. In the next release, it would be better if it was more stable with improved performance."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"In my experience, their technical support can be a little slow."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"We have had some challenges. Earlier when we were setting it up, a component called gateway, which runs in the DMV, was not working as expected. It was going down very often. That means most of our vendors were not able to connect using SFTP because that service was down. We had to put in a lot of monitoring to make sure if that goes down, there is some visibility instantaneously so that our system admins can go and do a restart."
"In future releases, MOVEit could add support for some additional protocols. For example, I don't think they supported the SFTP or FTPS protocols at the time."
"It takes some time to learn and understand how the solution functions."
"If the transfers are more or the file size is big, it takes more time. It doesn't have much capacity to process multiple files at the same time. It can get stuck or take a lot of time to process the files."
"At times, we had connection issues with MOVEit, and it had a tendency to reboot without any reason."
"Something that I would like to see is better upgrade support. We had looked at getting help with an upgrade, and to do it after hours, it was going to be $6,000. It only takes 15 minutes to do. It'd be nice if the after-hour support was a little more reasonable."
"With the new other vendors coming up, they come up with certain features, in addition to the file transfer. But MOVEit does not develop their product. That's why we are looking out for other solutions."
"It would be beneficial to include a feature that allows you to hide items and not be locked out if someone has made too many password attempts."
Kiteworks is ranked 6th in Managed File Transfer (MFT) with 12 reviews while MOVEit is ranked 1st in Managed File Transfer (MFT) with 12 reviews. Kiteworks is rated 8.8, while MOVEit is rated 8.0. The top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". On the other hand, the top reviewer of MOVEit writes "Provides the ability to securely transfer very large files and has great logging capability". Kiteworks is most compared with Sterling Commerce Connect:Direct, Fortra's GoAnywhere MFT, SharePoint, Cisco Secure Email Threat Defense and Box, whereas MOVEit is most compared with IBM Sterling File Gateway, Fortra's GoAnywhere MFT, WS_FTP Server, BMC Control-M Managed File Transfer and JSCAPE by Redwood. See our Kiteworks vs. MOVEit report.
See our list of best Managed File Transfer (MFT) vendors.
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