We performed a comparison between Acronis Cyber Protect and Synology DSM based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"This is a perfect option for an SMB."
"The setup is very easy."
"The image backup and image restore features have been very beneficial to us."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable aspect is its ability to handle multiple disks."
"The product performs well. It is easy to use and implement."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"Improved support for immutability and Utility AirGAP could be beneficial."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"There are a lot of products out there that are a little bit stronger than Acronis where AV is concerned."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"It does not delete locked files."
"The tool's dashboard for daily operations is useful, but I find that it could benefit from enhancements, particularly in terms of reporting. While exporting reports, the format is not fancy as it appears on the dashboard. The exported files are typically in Excel CSV or PDF format."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Users may lose their data if they don't configure the solution properly."
"Synology DSM's user interface is not quite intuitive."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The product's only shortcoming is pricing, as it is an expensive solution."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"The only bothersome aspect is that the device is aging."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Synology DSM is ranked 21st in Backup and Recovery with 10 reviews. Acronis Cyber Protect is rated 8.2, while Synology DSM is rated 9.0. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Synology DSM writes "Reliable and cost-effective". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Synology DSM is most compared with Veeam Backup & Replication, UrBackup, ExaGrid Tiered Backup Storage, SyncBack Pro and UpdraftPlus. See our Acronis Cyber Protect vs. Synology DSM report.
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