Actional vs OpenText Real User Monitoring comparison

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Aurea Logo
183 views|145 comparisons
100% willing to recommend
OpenText Logo
703 views|519 comparisons
55% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Actional and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Actional vs. OpenText Real User Monitoring Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Anonymous User
Yasir Amin
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    770,292 professionals have used our research since 2012.
    Questions from the Community
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    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Ranking
    Views
    183
    Comparisons
    145
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    703
    Comparisons
    519
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
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    Aurea
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    Overview
    Actional (CX-Monitor) automatically discovers both systems and processes associated with your active customer journeys or applications and gives you real-time operational profiles and analysis of each system and process.

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company12%
    Government10%
    Computer Software Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise9%
    Large Enterprise69%
    Buyer's Guide
    Actional vs. OpenText Real User Monitoring
    May 2024
    Find out what your peers are saying about Actional vs. OpenText Real User Monitoring and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    Actional is ranked 75th in Application Performance Monitoring (APM) and Observability while OpenText Real User Monitoring is ranked 46th in Application Performance Monitoring (APM) and Observability with 8 reviews. Actional is rated 9.0, while OpenText Real User Monitoring is rated 6.2. The top reviewer of Actional writes "Decent tool, needs additional integration with automation tool". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". Actional is most compared with CentraSite, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications. See our Actional vs. OpenText Real User Monitoring report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.