Actional Reviews

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Miguel Rascon
User
Consultant at a comms service provider with 501-1,000 employees
Jul 30 2017

What do you think of Actional?

Valuable Features: Provides speed and scaling in the cloud Effortless scaling Never throws away data Takes action now Delivers analytics at the speed of business Automates and speeds up system discovery • Room for Improvement: I would like to see better marketing. • Use of Solution: We have used this for four years. • Deployment Issues: There are no deployment issues at this moment. • Stability Issues: There are no stability issues at this moment. • Scalability Issues: This tool has great scaling capabilities, i.e., no limitations. • Customer Service and Technical Support: Customer Service: I would give customer service a rating of a nine out of 10. Technical Support: I would give technical support a rating of a nine out of 10. • Previous...

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What is Actional?

Actional (CX-Monitor) automatically discovers both systems and processes associated with your active customer journeys or applications and gives you real-time operational profiles and analysis of each system and process.
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Proximus, Air France-KLM, Barratt Developments, Freedom Mortgage
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