ActiveBatch by Redwood vs Fortra's JAMS comparison

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ActiveBatch by Redwood Logo
2,752 views|885 comparisons
100% willing to recommend
Fortra Logo
2,164 views|696 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jul 12, 2023

We performed a comparison between ActiveBatch Workload Automation and Fortra's JAMS based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

Features: ActiveBatch Workload Automation offers a versatile and user-friendly experience with prebuilt jobs, real-time monitoring, scalability, and support for a wide range of platforms. Fortra's JAMS stands out for its strong job dependency tracking, automation capabilities, warnings, support, and emphasis on code-driven automation.

ActiveBatch could enhance its managed file transfer, user interface, trigger reliability, documentation, support services, software setup process, customization options, and pricing. Fortra's JAMS would benefit from improvements in client interface, search functionality, training resources, documentation, UI responsiveness, integration capabilities, source control features, and access permission management.

Service and Support: ActiveBatch Workload Automation has received positive feedback regarding its customer service, specifically highlighting the helpful and reliable technical support. However, there are concerns regarding the service model and availability of the hotline. Fortra's JAMS is highly praised for its responsive and knowledgeable support team, promptness of responses, and availability of documentation and training resources. Customers express overall satisfaction with JAMS' customer service.

Ease of Deployment: The initial setup for ActiveBatch Workload Automation was straightforward, with a minor need for additional documentation during file import. Configuring it on different operating systems like Windows and Linux proved to be slightly complex. Fortra's JAMS had a simple and easy setup procedure, with users easily following instructions on the webpage and swiftly deploying new tasks. Although some users encountered confusion or difficulties, they were able to seek assistance from JAMS support.

Pricing: Users find the setup cost for ActiveBatch Workload Automation to be quick and simple, with reasonable and competitive pricing. Users consider the pricing of JAMS to be fair and affordable.

ROI: ActiveBatch Workload Automation has been highly regarded for its positive impact on net revenue. Fortra's JAMS is admired for its cost-effectiveness, time-saving features, and improved productivity, all achieved without requiring additional staff.

Comparison Results: ActiveBatch Workload Automation is the preferred choice when compared to Fortra's JAMS. Users praise ActiveBatch for its versatility, easy-to-use interface, prebuilt jobs, and user-friendly configuration. It stands out in scheduling, monitoring, and providing valuable insights.

To learn more, read our detailed ActiveBatch by Redwood vs. Fortra's JAMS Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What ActiveBatch allows you to do is develop a more efficient process. It gave me visibility into all my jobs so I could choose which jobs to run in parallel. This is much easier than when I have to try to do it through cron for Windows XP, where you really can't do things in parallel and know what is going on.""By implementing a sophisticated scheduling mechanism, the system allows for the precise triggering of jobs at user-selected frequencies, enabling a seamless and automated execution of tasks according to specified time intervals.""Since we are no longer waiting for an operator to see that a job is finished, we have changed our daily cycle from running in eight hours down to about five. We had a third shift-operator retire and that position was never refilled.""The REST API adapters and native integrations for integrating and orchestrating the software stack are very flexible.""The product offers a centralized platform for managing activities across many environments, applications, etc.""Approximately ~20 hours of manual effort have been reduced to ~5 hours with the help of ActiveBatch.""It can connect to a number of third-party/legacy systems.""ActiveBatch provides summary reports and logs for further analysis and improvements in monitoring servers, which is very handy."

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"The fact that we no longer need to use Excel spreadsheets is huge. Before JAMS, every group was keeping track of their own batch jobs. Nobody really knew what the other jobs were. So, if jobs failed, other groups wouldn't necessarily know. With JAMS, everything is done through a single scheduler. You can choose who to notify.""The ability to sequence jobs is excellent; it means we don't have to schedule them individually, and if one fails, it doesn't unwind the entire workflow.""The interface is good, and it's very easy to define and create jobs. If a job is not running or there is an error, the solution will send an email. That's all very good and very useful.""While I appreciate the other features, the agent stands out for its ease of installation and configuration for JAMS monitoring.""Our company is based on data. Everything we do is data-driven, so it has been very valuable having one place where we can process all of the data and do batch schedules with chunks of data.""It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem.""The most valuable feature is the easily accessible data in the database because we run a lot of SQL scripting against the database.""JAMS has improved my organization by taking a myriad of manual processes and allowing us to automate them. It enables our folks to focus more on tasks that require their human intelligence and their creativity and less on just mundane tasks. It increases efficiency, accuracy, and consistency."

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Cons
"Any product is going to have some room for improvement, no matter what. I see the company has already ventured into AWS and they're constantly trying to improve the managed file transfer which they have recently improvised. I think they bought a software called JSCAPE and they're trying to improve it, which is good. I am not sure if JSCAPE would be part of the base product but currently, you have to buy a separate license for it, which doesn't make sense. If it was Microsoft, ServiceNow, or integrating with other software vendors, I would understand but JSCAPE is now in-house and I'm not sure if they can justify having a separate license for JSCAPE. I would probably expect them to be packaging JSCAPE into the base product. They did switch over from a perpetual license model to a subscription model, which hurt the company a little bit. Nobody is offering the perpetual model anymore. As long as the transition is fair for both the companies, I think it should be fine and not burn us out.""An area for improvement in ActiveBatch Workload Automation is its interface or GUI. It could be a little better. There isn't any additional feature I'd like to see in the tool, except for the GUI, everything looks good.""The thing I've noticed the most is the Help function. It's very difficult, at times, to find examples of how to do something. The Help function will explain what the tool does, but we're not a Windows shop at the data warehouse. Our data warehouse jobs actually run on Linux servers. Finding things for Linux-based solutions is not as easy as it is for Windows-based solutions. I would like to see more examples, and more non-Windows examples as well, in the Help.""They have some crucial design flaws within the console that still need to be worked out because it is not working exactly how we hoped to see it, e.g., just some minor things where when you hit the save button, then all of a sudden all your job's library items collapse. Then, in order to continue on with your testing, you have to open those back up. I have taken that to them, and they are like, "Yep. We know about it. We know we have some enhancements that need to be taken care of. We have more developers now." They are working towards taking the minor things that annoy us, resolving them, and getting them fixed.""The documentation is very limited, and it can be improved.""The UI could potentially offer a more refined and user-friendly experience, fostering smoother interactions and facilitating easier navigation for users engaging with the application.""The interface is not that user-friendly and is a little tough to navigate.""The monitoring dashboard could have been more user-friendly so that in the monitoring dashboard itself we can see the total number of jobs created in the system and how many were currently active/scheduled/chained."

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"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added.""We have had a lot of people working from home who can't always connect to the JAMS server. We use VPN, as most companies do, and we have it set up so that everybody can access the JAMS server. But many times, our people cannot access it... JAMS could do a better job of telling you what the problem is when you try to log in to the server.""If there were a softcover book on how to really take advantage of all of JAMS' tools, I would buy it. I do better with training books than online searching, so a book would be helpful.""I'm not sure if they have fixed it in a newer version, but there is no global search in the version I have. If I have multiple sub-folders that are named for business units, like HR or IT, and I have to search for a job, I cannot search from the top. I have to go to the HR folder to search for a particular job, or to the IT folder.""With no programming experience, I find JAMS code-driven automation challenging due to the required PowerShell scripting.""JAMS lacks source control features. Our previous solution had job control language, but JAMS doesn't. When migrating between versions, JAMS doesn't migrate all the data, like job change history, etc. Also, the scheduler doesn't have a way to make jobs invisible, so you can temporarily turn a job off if you decide not to run it today.""The client is horrible. Every time JAMS puts out a survey on what they can improve, I always say, "The client: When you are setting up jobs, it is quite horrible." The response has been, "Well, we are just using the Windows foundation," and I am like, "Why isn't it only your product?" We can get around it now that we know its quirks, but it is not the most user-friendly of tools out there. The UI is completely unintuitive. We had to go and open up a support ticket with JAMS just to get something back. It is not user-friendly at all.""It does validations when you try to delete an object and if there are any dependencies in place, the deletion process will not proceed... there is no information provided as to what it was that caused the validation to fail... it's quite a tedious process to find which object is getting in the way."

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Pricing and Cost Advice
  • "The price was fairly in line with other automation tools. I don't think it's exorbitantly expensive, relatively speaking."
  • "I don't think we've ever had a problem with the pricing or licensing. Even the maintenance fees are very much in line. They are not excessive. I think for the support that you get, you get a good value for your money. It's the best value on the market."
  • "It allows for lower operational overhead."
  • "Currently, we are paying approximately $7,000 yearly, which includes support."
  • "ActiveBatch is currently redesigning themselves. In the past, they were a low cost solution for automation. They had a nice tool that was very inexpensive. With their five-year plan, they will be more enhancement-driven, so they're trying to improve their software, customer service, and the way that their customers get information from them. In doing that, they're raising the price of their base system. They changed from one pricing model to another, which has caused some friction between ActiveBatch and us. We're working through that right now with them. That's one of the reasons why we're why we were evaluating other software packages."
  • "The pricing was fair. There are additional costs for the plugins. We have the standard licensing fees for different pieces, then we have the plugins which were add-ons. However, we expected that."
  • "I like ActiveBatch Workload Automation's licensing model because they're not holding you down on an agentless model or agent model, where every server needs to have an agent. That's the main selling point of the solution and I hope they stay that way."
  • "If you compare ActiveBatch licensing to Control-M, you're looking at $50,000 as opposed to millions."
  • More ActiveBatch by Redwood Pricing and Cost Advice →

  • "It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."
  • "JAMS is close to the lower end of the pricing models for enterprise scheduling solutions. They are much cheaper than Control-M, as well as some other products that I've used. I also don't know of another solution where you can actually get true, unlimited licensing, where you can have as many instances and as many agents as you want."
  • "This is a good product at a fair price."
  • "It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."
  • "It's expensive, to be honest, but it does the job."
  • "The pricing is very fair. We have seen very minimal to no price increases over the years. We are not banging down the door of support all the time either. I would imagine if we were a company that submitted a dozen support tickets a week for the last nine years, then it might be a little different because we would be eating up everybody's time. However, for what we get out of it, the pricing is extremely fair. Back when we were originally looking and brought in JAMS, we were looking at a couple of the other competitive products that were in this space, but the pricing from JAMS was far and away better than what the other competitors could offer for the same functionality."
  • "Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."
  • "I haven't been involved in the financial side for several years, but we buy one host and unlimited agents, and we get a reasonable price for that. We're happy with the amount we pay and the scalability it provides."
  • More Fortra's JAMS Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Managing the workload and monitoring the tasks were very difficult with manual interventions. Now, by using ActiveBatch, the process is automated and it runs tasks on a scheduled basis.
    Top Answer:I'd advise users to start by knowing what the actual requirement is and thoroughly assess the automation needs. New users should take advantage of the demos and trial versions so they get an idea of… more »
    Top Answer:After upgrades we are facing a few issues and errors triggered, so focusing on this would be appreciated. Some of the advanced features in the user interface are a bit confusing even after referring… more »
    Top Answer:I find the historical tracking feature of JAMS invaluable for reviewing past events.
    Top Answer:JAMS is priced competitively compared to similar solutions and offers flexible licensing options to cater to user needs.
    Top Answer:Improvements could be made in the service desk's knowledge and communication skills among engineers to better address customer needs and ensure issues are fully resolved. Additionally, reintroducing… more »
    Ranking
    4th
    out of 51 in Workload Automation
    Views
    2,752
    Comparisons
    885
    Reviews
    23
    Average Words per Review
    658
    Rating
    9.3
    5th
    out of 51 in Workload Automation
    Views
    2,164
    Comparisons
    696
    Reviews
    19
    Average Words per Review
    1,479
    Rating
    9.2
    Comparisons
    Also Known As
    ActiveBatch
    Learn More
    Overview

    Orchestrate your entire tech stack with ActiveBatch Workload Automation and Enterprise Job Scheduling. Build and centralize end-to-end workflows under a single pane of glass. Seamlessly manage systems, applications, and services across your organization. Eliminate manual workflows with ActiveBatch so you can focus on higher value activities that drive your company forward.

    Limitless Endpoints: Use native integrations and our low-code REST API adapter to connect to any server, any application, any service.

    Proactive Support Model: 24/7- US-based support and predictive diagnostics.

    Low Code Drag-and-Drop GUI: Easily build reliable, customizable, end-to-end processes.

    JAMS is an enterprise job scheduling and workload automation solution that manages IT processes – from simple batch processes and scripts, to cross-platform workflows that integrate jobs running on multiple servers and business applications. JAMS enables you to define, schedule, execute and monitor jobs from a single centralized console.

    JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

    JAMS helps enterprises eliminate the slack, security risks, and lack of visibility associated with trying to automate critical business processes with a jumble of homegrown, single-platform scheduling tools and scripts. Once jobs are centrally managed in JAMS, IT teams can rest assured that JAMS is managing the cross-platform workflows and delivering measurable results to the business.

    A Key Part of Fortra (the new face of HelpSystems) JAMS is proud to be part of Fortra’s comprehensive portfolio. Fortra simplifies today’s complex business landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the many challenges you face in streamlining your operations. With the help of JAMS Enterprise Job Scheduler and other solutions, Fortra is your relentless ally, here for you every step of the way on your automation journey.

    Sample Customers
    Informatica, D&H, ACES, PrimeSource, Sub-Zero Group, SThree, Lamar Advertising, Subway, Xcel Energy, Ignite Technologies, Whataburger, Jyske Bank, Omaha Children's Hospital
    Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital
    Top Industries
    REVIEWERS
    Insurance Company21%
    Computer Software Company21%
    Printing Company8%
    Logistics Company8%
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company11%
    Manufacturing Company8%
    Insurance Company8%
    REVIEWERS
    Financial Services Firm35%
    Government13%
    Comms Service Provider13%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Manufacturing Company14%
    Computer Software Company11%
    Healthcare Company9%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise20%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise17%
    Large Enterprise65%
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise17%
    Large Enterprise64%
    Buyer's Guide
    ActiveBatch by Redwood vs. Fortra's JAMS
    March 2024
    Find out what your peers are saying about ActiveBatch by Redwood vs. Fortra's JAMS and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    ActiveBatch by Redwood is ranked 4th in Workload Automation with 35 reviews while Fortra's JAMS is ranked 5th in Workload Automation with 27 reviews. ActiveBatch by Redwood is rated 9.2, while Fortra's JAMS is rated 9.0. The top reviewer of ActiveBatch by Redwood writes "Flexible, easy to use, and offers good automation". On the other hand, the top reviewer of Fortra's JAMS writes "We can scale up our organization's scheduling and automation without having to add staff to the department". ActiveBatch by Redwood is most compared with Control-M, AutoSys Workload Automation, Tidal by Redwood, VisualCron and IBM Workload Automation, whereas Fortra's JAMS is most compared with Control-M, Tidal by Redwood, AutoSys Workload Automation, Redwood RunMyJobs and VisualCron. See our ActiveBatch by Redwood vs. Fortra's JAMS report.

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    We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.