We performed a comparison between Adobe Commerce and Orckestra based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The platform provides an easy way to customize its features."
"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"I am still playing around and trying to catch up with the latest version to understand all the features, but I do feel that its CMS can be much more streamlined. They provide a what-you-see-is-what-you-get editor, which many customers prefer, but based on the implementations that I have done for more than seven years, I have seen that many times, it is run by the marketing team, and they don't find it very comfortable to use. They feel uncomfortable managing and changing the content. As a business user, you need to have at least basic knowledge of HTML, which you cannot expect from all marketing teams. Some companies or organizations have that competency, but many organizations, especially in the Middle East, have a very small team, so it becomes quite difficult for them. This is a common challenge that I have seen across the platforms. Magento is better and easier than Oracle Commerce Cloud, but Shopify is much easier than Magento. A layman or my 10-year-old kid can go ahead and set up a store in Shopify in probably 45 minutes, which is not the case with Magento. Elasticsearch has really been a pain. It takes a toll on the performance. Starting with version 2.4, Magento requires Elasticsearch, which has been causing a lot of serious performance issues. We had a client in the US who was running a promo, and they lost a subsequent number of orders over one and a half hours. They were on the enterprise platform, not open-source. The team had to open a ticket with Magento. Its performance needs to be upgraded, or some kind of guidelines have to be provided for the setup. It looks like even Magento has no clue. When you go through the answers given in the online community, it seems that in spite of having the hardware configurations that they suggest, it is not performing at the optimal level. It should also have a better way to measure performance. Performance measuring has to be much easier. Many times, we see CPU utilization going up and down. We see spikes without any reason. Therefore, we need a better performance management system."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"Should have a way to communicate properly with the team that builds the platform"
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"The solution’s performance could be improved."
"The product needs to improve its security. Also, they need to improve B2B features."
"The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 24 reviews while Orckestra is ranked 11th in eCommerce Platforms with 1 review. Adobe Commerce is rated 8.2, while Orckestra is rated 7.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of Orckestra writes "Though good visibility is offered, the area of customization can be difficult to handle". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Shopify, Oracle ATG and HCL Digital Commerce, whereas Orckestra is most compared with .
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