We performed a comparison between Adobe Commerce and HCL Digital Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"Magento is very flexible, and it's one of the biggest e-commerce platforms."
"It provides AI features, including a tool called Insight for AI-driven product recommendations."
"The most valuable feature of the solution is its ease of integration with any upfront platform or CMS solution."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"Magento has changed over the years, but one of the most interesting aspects is that it gets the job done, and a vast community of experts is knowledgeable about the solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The data analysis could be improved. The data that you receive whenever you go into the backend of the platform for the analysis is very simple and basic, it could be a little more sophisticated in order to be closer to the client. The data analysis and intelligence of the platform could be better."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"The product needs to improve its security. Also, they need to improve B2B features."
"The solution’s performance could be improved."
"Should have a way to communicate properly with the team that builds the platform"
"The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard."
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 24 reviews while HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews. Adobe Commerce is rated 8.2, while HCL Digital Commerce is rated 8.6. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". Adobe Commerce is most compared with Salesforce Commerce Cloud, SAP Hybris Commerce, Shopify, Oracle ATG and Oracle Commerce Cloud, whereas HCL Digital Commerce is most compared with SAP Hybris Commerce, Salesforce Commerce Cloud, Bigcommerce, Oracle ATG and Shopify. See our Adobe Commerce vs. HCL Digital Commerce report.
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