We performed a comparison between Akamai App and API Protector and Citrix Web App and API Protection based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the custom rules feature. This is because many of our customers require a lot of custom rules. Because it's a very customized project for our customers, I think they have the best of everything already."
"We are getting security for each and every API."
"The product has a good UI."
"The product is user-friendly."
"The product has a good user interface."
"I can attest to its benefits in terms of understanding and mitigating threats...The solution's technical support team seems to be pretty responsive."
"Adaptive stream delivery and WAF protection are valuable."
"I have contacted the support team of Akamai... I am happy with their responses and answers to my problems."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"We have good customer support."
"I like the solution's simplicity compared to Citrix's on-prem solutions."
"The work balancing applications are the most valuable feature."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"Citrix Web App API Protection allows you to enable a blocking mode"
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"The solution's technical support is good."
"Akamai needs to focus on quickly responding to risks, even those that may potentially be of zero threat..Maybe some of the documentation is a little confusing. They have a lot of different places where you can go to get information, and some of the information is quite out of date."
"I do not see any area for improvement. Akamai is already maintaining its own databases for the security concerns, vulnerabilities, and attacks that are there. If anything, they should have a solution in the infrastructure security area as well. They should not be only in cloud cybersecurity; they should also be in infrastructure security."
"They are already very flexible, but room for improvement is there. Reports generation could be better and should be improved."
"The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF."
"Support and the pricing need to improve."
"Customer support has room for improvement."
"Could integrate more features for each security."
"It's fine for a simple tool, but as I recall, if you encounter a lot of bots, scrapers, and other things, you'll need this tool bot and this other thing they offer called Bot Manager."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The solution's pricing is a big concern and should be improved."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"The product could be improved by making it easier to use and easier to implement."
"Citrix Web App and API Protection could improve in the area of licensing"
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Akamai App and API Protector is ranked 8th in Web Application Firewall (WAF) with 27 reviews while Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 10 reviews. Akamai App and API Protector is rated 8.4, while Citrix Web App and API Protection is rated 8.0. The top reviewer of Akamai App and API Protector writes "Easy to learn and gives us a report of traffic". On the other hand, the top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". Akamai App and API Protector is most compared with Cloudflare Web Application Firewall, Microsoft Azure Application Gateway, AWS WAF, Prolexic and AWS Shield, whereas Citrix Web App and API Protection is most compared with F5 Advanced WAF, Azure Front Door, Fortinet FortiWeb, AWS WAF and Imperva DDoS. See our Akamai App and API Protector vs. Citrix Web App and API Protection report.
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