Compare Alorica Contact Management Outsourcing vs. TaskUs

Alorica Contact Management Outsourcing is ranked 2nd in Customer Management Contact Center Outsourcing while TaskUs is ranked 8th in Customer Management Contact Center Outsourcing. Alorica Contact Management Outsourcing is rated 0, while TaskUs is rated 0. On the other hand, Alorica Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sitel Contact Management Outsourcing, whereas TaskUs is most compared with Teleperformance Contact Management Outsourcing, Alorica Contact Management Outsourcing and TeleTech Contact Management Outsourcing.
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Alorica
TaskUs
Overview
Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.

TaskUs Customer Experience through MultiChannels & Services that includes:

  • Customer Service - Organizations work hard to win customers, but in today's competitive, on-demand world, these businesses must work even harder to keep them. Consumer expectations for quality customer experience continue to rise with little room for error.
  • Sales - One of the biggest drivers of growth stems from sales. To help clients' selling efforts remain focused by providing exceptional sales support from customer saves to proactive upselling and cross-selling.
  • Technical Support - With the digital age and the rapid growth of revolutionary technology, the need for technical support has risen as well, offering four tiers of technical support that can handle even some of the most challenging assignments.
  • Billing - When it comes to a business's finances, TaskUs understands the importance of accuracy when managing such sensitive information. Whether a company operates under a subscription-based or traditional e-commerce model, the solution support all steps of the billing process.
  • Outbound Support - When it comes to support, most people think of handling inbound issues, but proactive, outbound support can be a great way to delight customers. Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.
Offer
Learn more about Alorica Contact Management Outsourcing
Learn more about TaskUs
Sample Customers
Customer Care42Floors Inc., iCracked, Thumbtack, BetterDoctor, Tinder, NextBigSound, Autodesk
We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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