Compare Alorica Contact Management Outsourcing vs. Teleperformance Contact Management Outsourcing

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Ranking
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558
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Views
917
Comparisons
843
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Average Words per Review
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Teleperformance
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Overview
Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.

Teleperformance Contact Management Outsourcing Multichannel Solutions consist of Customer Care, Technical Support and Sales. Services provided includes:

  • Delivers multilingual communications across a wide variety of channels, aided by automation.
  • Manages and coordinates corrective action processes.
  • Provides customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments).
  • Offers rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution.
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Sample Customers
Customer Care
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Top Industries
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VISITORS READING REVIEWS
Comms Service Provider45%
Computer Software Company35%
Media Company8%
Agriculture2%

Alorica Contact Management Outsourcing is ranked 3rd in Customer Management Contact Center Outsourcing while Teleperformance Contact Management Outsourcing is ranked 1st in Customer Management Contact Center Outsourcing. Alorica Contact Management Outsourcing is rated 0.0, while Teleperformance Contact Management Outsourcing is rated 0.0. On the other hand, Alorica Contact Management Outsourcing is most compared with TeleTech Contact Management Outsourcing, TaskUs, Sutherland Contact Management Outsourcing, Sitel Contact Management Outsourcing and Sykes Contact Management Outsourcing, whereas Teleperformance Contact Management Outsourcing is most compared with TeleTech Contact Management Outsourcing, TaskUs, Sitel Contact Management Outsourcing, Sutherland Contact Management Outsourcing and Sykes Contact Management Outsourcing.

See our list of best Customer Management Contact Center Outsourcing vendors.

We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.