Compare Alorica Contact Management Outsourcing vs. West Contact Management Outsourcing

Alorica Contact Management Outsourcing is ranked 2nd in Customer Management Contact Center Outsourcing while West Contact Management Outsourcing which is ranked 11th in Customer Management Contact Center Outsourcing. Alorica Contact Management Outsourcing is rated 0, while West Contact Management Outsourcing is rated 0. On the other hand, Alorica Contact Management Outsourcing is most compared with Teleperformance Contact Management Outsourcing, TeleTech Contact Management Outsourcing and Sitel Contact Management Outsourcing, whereas West Contact Management Outsourcing is most compared with .
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Alorica
West
Overview
Alorica Contact Management Outsourcing provides a seamless customer experience, with innovative sales and revenue generation, technical support, customer care and back office solutions for a truly remarkable partnership. Alorica approaches issues resolution from both sides - customer acquisition and retention - by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Its comprehensive technical support solutions aim to provide positive customer experiences, end-to-end whether its pre-sales, post-sales or in- or out-of-warranty support, our product experts.

West Contact Management Outsourcing cloud contact center solution can help your company improve customer satisfaction by handling volume, breaking down silos and promoting agent engagement all while ensuring transactional security and reducing operational costs. We’ll help you modernize the customer experience today and provide the guidance you need to keep up tomorrow.

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Sample Customers
Customer CareStanford Health Care, Ochsner Health System
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