We compared Azure DNS and Amazon Route 53 based on our user's reviews in several parameters.
Azure DNS is praised for its reliability, scalability, and ease of use, with excellent customer service and a favorable ROI. On the other hand, Amazon Route 53 is noted for its excellent DNS management capabilities, performance, integration with AWS, and comprehensive monitoring tools. Users appreciate the competitive pricing structures of both services, but suggest improvements in areas such as uptime, interface simplicity, and documentation.
Features: Azure DNS differentiates itself from Amazon Route 53 with its ease of use, seamless integration with other Azure services, and competitive pricing. On the other hand, Amazon Route 53 offers excellent DNS management capabilities, comprehensive monitoring and alerting tools, and reliable performance.
Pricing and ROI: The setup cost of Azure DNS and Amazon Route 53 differ in their pricing structure and setup simplicity. Azure DNS is highly regarded for its cost-effectiveness and hassle-free setup process, while Amazon Route 53 offers flexible pricing options and a straightforward setup cost., Azure DNS has favorable ROI with cost-effectiveness, efficiency, increased productivity, decreased downtime, and improved performance. Users appreciate easy setup and management. Amazon Route 53 offers positive ROI with reliability, efficiency, and value as a DNS service, as reported by users.
Room for Improvement: Azure DNS users have highlighted areas for improvement in reliability, uptime, and a more user-friendly management interface. They also desire more comprehensive documentation and a simplified pricing structure. On the other hand, Amazon Route 53 could enhance resolving latency issues, user interface, documentation, integration with other AWS services, and advanced features like traffic routing options.
Deployment and customer support: The reviews for Azure DNS and Amazon Route 53 indicate that the duration required for establishing a new tech solution can vary. Some users of Azure DNS spent three months on deployment and an additional week on setup, while for Amazon Route 53, there were mixed reviews with some users taking three months for deployment and an additional week for setup, and others completing both within a week., Azure DNS customer service has been highly praised, with prompt and efficient assistance. Users appreciate the knowledgeable and responsive support staff. Amazon Route 53 also has positive feedback, with prompt and helpful assistance from their support team. Users appreciate their expertise and ability to provide reliable solutions.
The summary above is based on 35 interviews we conducted recently with Azure DNS and Amazon Route 53 users. To access the review's full transcripts, download our report.
"The most valuable feature is that it works very well."
"We use Amazon Route 53 for dynamic naming and routing policy."
"The main DNS resolution is really, really fast."
"The product's initial setup phase was very easy."
"The most valuable features of the solution are the DNS, routing, and traffic features."
"The solution has a user-friendly dashboard."
"The initial setup is good and straightforward."
"Technical support from Amazon is very good...Overall, the product is stable."
"If you're running your enterprise application on Azure, it's convenient to use Azure DNS. It has native integration with other Azure solutions, and Microsoft is a globally recognized DNS provider. You also get CDN services. If you're a media company that requires on-demand data streaming, your DNS plays a vital role by working with CDN services to publish your application. It's cheaper and easier to expand your solution."
"The most valuable feature of Azure DNS is it works automatically after configuration. Additionally, the solution is secure."
"The best feature is the domain register. The other great feature is that whenever you create any resources, Azure DNS will automatically create a record for you."
"It is a scalable solution."
"The tool is easy to manage and use."
"The most valuable feature of the solution is the simplicity of putting DBs."
"I like the feature where I can add multiple DNS records for the same subdomain."
"Azure DNS is a user-friendly and very easy-to-manage solution."
"Route 53 would be better if it had the ability to handle multiple requests at the same time because we have a lot of users. I would like that to be optimized in the next version."
"The solution should include more robust and secure services for hardening sites."
"The solution’s pricing and technical support could be improved."
"Supporting DNS check is one feature missing in the solution."
"It is difficult to manage the product if the person involved in the setup process doesn't know much about the solution."
"There are no detailed logs, and they should implement that in the solution."
"The multiple routing policies present in the product have certain shortcomings where improvements are required."
"The cost calculator for determining the cost of Route 53 is a little bit obscure."
"The support from Microsoft in India is an area of concern where improvements are required."
"The product must be integrated with additional security features."
"The product must provide information on which DNS or application is consuming the most budget."
"The licensing cost should be improved."
"Domain registration is one of the problems. We need to go to application services or web apps to purchase the domain instead. If that were to be equivalent to AWS's Route 53 that would be good. But, it is not as flexible as that."
"The process of creating a virtual mission could be improved."
"The scalability could improve."
"The DNSSEC feature is not yet available on the DNS server so it needs to be added."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Azure DNS is ranked 2nd in Managed DNS with 31 reviews. Amazon Route 53 is rated 8.6, while Azure DNS is rated 8.4. The top reviewer of Amazon Route 53 writes "Provides good DNS mapping, routing, and traffic flow features". On the other hand, the top reviewer of Azure DNS writes "Offers good performance and helps its users with disaster recovery". Amazon Route 53 is most compared with Cloudflare DNS, Google Cloud DNS, Cisco Umbrella, Akamai Edge DNS and IBM NS1 Connect, whereas Azure DNS is most compared with Cloudflare DNS, Cisco Umbrella, Infoblox DDI, Google Cloud DNS and Quad9. See our Amazon Route 53 vs. Azure DNS report.
See our list of best Managed DNS vendors.
We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
