We performed a comparison between Amazon WorkSpaces and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) based on real PeerSpot user reviews.
Find out in this report how the two Desktop as a Service (DaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature is that it operates very quickly. It depends on the regional location. If we choose a nearby location, nearby servers, it will be best for users to use."
"We can work remotely using the solution."
"The product is easy to access. You can access the solution from anywhere at any time."
"The most valuable feature is the mobility. I can use it anywhere."
"The best thing about Amazon WorkSpaces is the security it provides."
"Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."
"Amazon WorkSpaces is very fast."
"Performance and scalability are valuable features."
"It has the best remote working features."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"My focus has primarily been on publishing virtual applications."
"ICA/HDX optimization policies."
"The most valuable feature is the automatic software upgrades because they take place on only three or four servers, rather than on 50 or 60 machines."
"It virtualizes the application on your desktop."
"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."
"The most valuable feature is the ability to connect to our on-premise applications, through the Workspace app and the Workspace experience. The user experience when using the solution's technology remotely is good. Our users are able to work and it's seamless. The performance is also good."
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"One area that can be improved is the ability to install third-party apps."
"The initial setup was somewhat difficult."
"Its features for the hardware version could work faster."
"Amazon WorkSpaces needs to improve its pricing."
"Configuration was a bit complicated at first but manageable."
"An area that could be improved is it could work better on VPN."
"The solution lacks a shadow mode option, and it needs to have it."
"The speed and performance are not always the greatest. It can be improved."
"The initial setup is complex."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"Citrix Virtual Apps and Desktops is a complex solution."
"Pricing and technical support needs improvement."
"There have been many issues with stability."
"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."
"Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times."
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Amazon WorkSpaces is ranked 2nd in Desktop as a Service (DaaS) with 14 reviews while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 1st in Desktop as a Service (DaaS) with 90 reviews. Amazon WorkSpaces is rated 8.2, while Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4. The top reviewer of Amazon WorkSpaces writes "A High Performing Amazon Workspace Solution for Seamless Workspace Management". On the other hand, the top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". Amazon WorkSpaces is most compared with Amazon Appstream, Teradici PCoIP Zero Clients, VMware Horizon DaaS and Nutanix Frame, whereas Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Microsoft Remote Desktop Services and Parallels Remote Application Server (RAS). See our Amazon WorkSpaces vs. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report.
See our list of best Desktop as a Service (DaaS) vendors.
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