We performed a comparison between Ameyo Fusion CX and Kayako based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software."We previously used Survey Monkey. We moved to using this solution because it offers more features. This solution offers call billing, CRM capabilities and remote support."
"The most valuable feature of Kayako is its flexibility. We can do anything we want with it, which is nice."
"In a future release, I would like to have smart learning. There are three phone networks in the UK and we want to know which networks are being used. I would also like to have language interpretation."
"Some of the reporting in Kayako could be improved. It only has two levels of classification and if there were additional levels added for reporting purposes it would be awesome for our environment."
Earn 20 points
Ameyo Fusion CX is ranked 28th in Help Desk Software with 1 review while Kayako is ranked 44th in Help Desk Software. Ameyo Fusion CX is rated 7.0, while Kayako is rated 8.0. The top reviewer of Ameyo Fusion CX writes "CRM and billing solution used in a large enterprise that offers scalability and stability". On the other hand, the top reviewer of Kayako writes "Flexible, straightforward implementation, and helpful support". Ameyo Fusion CX is most compared with , whereas Kayako is most compared with .
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